TurboPrint & PrintFab

Hello, it looks as if Cyan and Yellow ink is missing because the print head is clogged or there is a problem with the ink cartridges. Performing the print head cleaning procedure via PrintFab Toolbox or directly at the printer might help. Can you please print a nozzle test page (PrintFab Toolbox -> ...

Hello, to print on CD or DVD, make sure to set the following in the TurboPrint driver settings - media type = "CD printable" - page size = "CD printable" - tray = "CD tray" I recommend to enable "Preview jobs" in TurboPrint Monitor so you can verify if the set...

Hello, when printing a profile chart (intent and space color are "grey"), the settings shown in the PrintFab Preview app are actually not relevant. However, it is no mistake to change "Color Rendering Intent" to "No correction (print profile chart)". With the setting &q...

Thank you very much for clarifying that and for your suggestion!

Hello, this may be an appication specific problem. If you are printing from Adobe Illustrator: The page size setting "Custom" in the Illustrator print dialog does not work. The media size setting in Illustrator should always be "Defined by driver" and you can select the page size...

Hello, the Epson SureColor SC-P7000 printer is not directly supported by PrintFab. If you choose a compatible driver, it may be possible to print but some drivers use an "RGB" color model so it is not possible to control all inks individually. Instead, the driver lists the inks C,M and Y (...

Hello RokenPrice, TurboPrint is completely independent from hplip, i.e. you will not need hplip for printing via TurboPrint. As TurboPrint does not support the scanner part of multifunctional devices, hplip might be helpful for scanning. However, as scanners are often also supported by other softwar...

Hello, the Canon PIXMA Pro 9500 II can print with Red and Green on matte, glossy and fineart media (not on plain paper), so PrintFab prints with Red and Green on all media except plain paper. The PrintFab driver for the Canon PIXMA Pro 9000 II actually does not use Red and Green ink for the followin...

Hello,

we offer a "cross platform" discount of 20% on PrintFab for users of TurboPrint. Please contact us by contact form (link below) or by email and write which version you want to purchase (e.g. PrintFab Home, Home L, Pro or Pro XL) and we will send further information.

The PrintFab driver "HP ColorLaserJet PCLXL" has support for A3 paper size, at least in the current PrintFab version. Which PrintFab version do you have installed (PrintFab App -> dialog "About / License")? The current PrintFab version also has a generic "HP ColorLaserJet Po...

Hello,

I just tried to reproduce this problem but everything works fine here. I will send you instructions by email how to send a crash report which should help to track down and solve the problem.

Hello Gino, please excuse the late reply. Either the TurboPrint log file or the CUPS log file might give a clue. The TurboPrint log file is "/var/log/turboprint/print.log", please send it by email to mail (at) zedonet (dot) de The log CUPS file is "/var/log/cups/error_log", you p...

Hello,

there are no "presets" within TurboPrint, however as a workaround it is possible to create several printer instances in TurboPrint Config, give each printer instance a significant name and configure the default settings as you need.

Hi, the license was sent to your email address directly after your purchase, please also check your SPAM folder. Sometimes the email is removed because of the "unknown" attachment which is the license keyfile. With gmail addresses our email is sometimes even completely rejected - we can tr...

Hello,

I just answered by email and suggested to select PayPal and pay directly by credit card (you don't have to become a PayPal customer). I hope this is acceptable.