Can't Open Turboprint_1.96-4_i386.deb

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etarak
Posts: 4
Joined: Tue Apr 01, 2008 2:21 am

Can't Open Turboprint_1.96-4_i386.deb

Post by etarak »

My operating system is Ubuntu 6.10.

I downloaded "Turboprint_1.96-4_i386.deb" and tried to open it by dbl clicking the desktop icon and received the following error message--

Could not open turboprint_1.96-4_i386.deb
The package might be corrupted or you are not allowed to open the file. Check the permission of the file.

I tried again to download and used the shell command to open the turboprint file and received the same error message. I have the library file installed that is needed. Can't open and install Turboprint.


thanks for any help,
Charles
zedonet
Site Admin
Posts: 2156
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet »

Hello,

the download might be incomplete - file length should be 7,677,432 bytes.

Can you open a terminal window and try from command line

sudo dpkg -i turboprint_1.96-4_i386.deb

(the package file must be present in the current directory)?

If there is an error message, please post the message.
etarak
Posts: 4
Joined: Tue Apr 01, 2008 2:21 am

Can't Open Turboprint_1.96-4_i386.deb--Reply

Post by etarak »

sudo dpkg -i turboprint_1.96-4_i386.deb

I executed this command and received the following error message:
dpkg: error processing turboprint_1.96-4_i386.deb (install):
cannot access archive: no such file or directory
Errors were encountered while processing: turboprint_1.96-4_i386.deb

thanks
zedonet
Site Admin
Posts: 2156
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet »

Please copy the file turboprint_1.96-4_i386.deb to the directory /home/<username> first.
etarak
Posts: 4
Joined: Tue Apr 01, 2008 2:21 am

Can't Open Turboprint_1.96-4_i386.deb

Post by etarak »

Hello:
I did try to move this file as you suggested and it didn't work.

You stated in a previous reply that "the download might be incomplete, etc."

I right clicked on the turboprint icon and under properties it stated that Turboprint is 5.6 mb.

If I'm not getting the complete download, what do I do?


thanks
zedonet
Site Admin
Posts: 2156
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet »

I suggest to download again. There are two "servers" listed on the download page - you could choose a different server this time.
etarak
Posts: 4
Joined: Tue Apr 01, 2008 2:21 am

Can't Open Turboprint_1.96-4_i386.deb--Reply

Post by etarak »

I did as you suggested and downloaded the file again.

Everything worked perfectly. Thanks for your time and help.

Case closed.

Charles
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