2.41 update problem → no printer visible in TP

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timur_davletshin
Posts: 9
Joined: Sun Mar 20, 2016 3:36 pm

2.41 update problem → no printer visible in TP

Post by timur_davletshin » Thu Jan 12, 2017 3:49 pm

Hello!

Just updated TurboPrint (and license key) 2.40 to 2.41 (Ubuntu 16.04, 64 bit) and my printer disappeared from TurboPrint configuration utility. So I purged package and made clear install, added license key and printer successfully, printed test page and closed configuration utility. Then I started it again and noticed exactly the same — printer was gone. I did that yet another couple times with the same result. Important observation: Printer is visible in tpsetup utility and in CUPS programs. I can print via CUPS but I need to print from GIMP and… there is no printer in TurboPrint plugin.

Thanks in advance!

zedonet
Site Admin
Posts: 1780
Joined: Fri Oct 06, 2006 8:02 am

Re: 2.41 update problem → no printer visible in TP

Post by zedonet » Fri Jan 13, 2017 9:47 am

Hello Timur,

thank you for your feedback!
I'll send you by email a debug version of the TurboPrint Config utility that will print some debug information when started from command line.

timur_davletshin
Posts: 9
Joined: Sun Mar 20, 2016 3:36 pm

Re: 2.41 update problem → no printer visible in TP

Post by timur_davletshin » Sun Apr 30, 2017 10:07 am

Just updated to 2.43 and problem still remains for me. Tried reinstalling system completely — still no luck.

zedonet
Site Admin
Posts: 1780
Joined: Fri Oct 06, 2006 8:02 am

Re: 2.41 update problem → no printer visible in TP

Post by zedonet » Tue May 02, 2017 9:56 am

Does it make a difference if you log in as a user with or without "Aministrator rights"?

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