printing problem

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alex
Posts: 3
Joined: Wed Mar 25, 2009 9:07 am

printing problem

Post by alex » Wed Mar 25, 2009 9:12 am

after installation and printing of test page ok
I got a problem to print any document:: turbo print monitor ask me for id and password....... and lock print!!!

zedonet
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Posts: 1751
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Wed Mar 25, 2009 9:58 am

Hello alex,

the print monitor only asks for authorisation when attempting to change the printer queue state (accept jobs / stop / start printer).
User ID and password are needed to change the printer state in the CUPS printing system. Depending on your Linux distribution this is not necessarily the same ID and password as for the user but sometimes a special CUPS password.

Is printing the test page still possible or is the printer stopped (as shown in the print monitor)? Is any other error message shown?

alex
Posts: 3
Joined: Wed Mar 25, 2009 9:07 am

canon printer ip18000

Post by alex » Wed Mar 25, 2009 3:28 pm

effectively, id ans password is necessary only to open job list,

, and now after restart of computer the printer is working,,!!!
only on the botom of my screen the printer symbol is shown with red cross????



thenks for your help
alex

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