can't revert to v 1.8 after v2 demo

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primer
Posts: 10
Joined: Mon Oct 30, 2006 9:22 pm

can't revert to v 1.8 after v2 demo

Post by primer » Sun Nov 07, 2010 4:32 pm

Hi,

I read before installing the demo that I could go back to earlier version by uninstalling the demo. The uninstall seemed to go cleanly but I cant get my printers to work again on v1.8

I was able to enter my turboprint.tpkey file and it shows like it is registered.
I have licence 100060506182309

Can you please confirm what version this should work with and where I can down load the software. Maybe my local copy got corrupted in the swap over.

Although it accpeted the file it seemed to be looking for a *key rather than *tpkey. I recall you changed things a one time , have I got my versions mixed up?

TIA.

PS sorry this should of course have gone in to turboprint section not Fab.

zedonet
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Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Mon Nov 08, 2010 9:52 am

Hello,

after uninstallation of version 2 and reinstallation of version 1, TurboPrint 1 should work as before (as far as it is still the same old Linux distribution). Note that current Linux distributions will only work with TurboPrint 2 as most libraries have been changed.
We have stopped the support of TurboPrint 1 as it has been replaced more than two years ago.

primer
Posts: 10
Joined: Mon Oct 30, 2006 9:22 pm

Post by primer » Mon Nov 08, 2010 11:23 am

thanks for the reply.

I did not have any library issues and the software was working just before I installed the v2 demo. So that is not the problem here.

I do not need detailed tech support at this stage since the software was working but I do not expect to find myself unable to use what I payed you for after following your advice that the demo would not break my existing installation.

Could you please answer my question as to which version the licence I purchased corresponds to and where I can download the tarball?

many thanks.

zedonet
Site Admin
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Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Tue Nov 09, 2010 9:23 am

Unfortunately we do not supply TurboPrint 1.x downloads anymore (v1.x has been replaced by TurboPrint 2.x more than two years ago and is no longer supported).

primer
Posts: 10
Joined: Mon Oct 30, 2006 9:22 pm

Post by primer » Tue Nov 09, 2010 10:04 am

I may well still have the tarball or can find it elsewhere if you would so kind as to tell me what version of the software my licence applies to!

I recall that you changed the keyfiles at some stage during 1.x so I need to know upto what release I can use that with.

I'm not asking for tech support, I just want to know what version my license applies to. That would not seem too much to ask.

regards.

zedonet
Site Admin
Posts: 1777
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Tue Nov 09, 2010 10:37 am

Keyfiles of Turboprint 1 are valid for all versions 1.x, i.e. any TurboPrint 1 installation package should work. The only difference between registered and unregistered version is the Turboprint label that is added to the demo version in every printout.

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