Ubuntu Karmic - IP4700 (Euro version) - Monitor problem

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pabloikba
Posts: 5
Joined: Tue Dec 21, 2010 6:34 pm

Ubuntu Karmic - IP4700 (Euro version) - Monitor problem

Post by pabloikba » Tue Dec 21, 2010 6:41 pm

I have a European firmware version on my IP4700. I downloaded and installed the trial version today. The TP monitor sees my printers (incl the 4700) but the Open Printer Settings and Open Printer Toolbox are grayed out so I can't access them. As a result, the monitor just allows printing whatever I set up in the document creating program. What do I need to do?

Thanks

Pablo

zedonet
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Posts: 1751
Joined: Fri Oct 06, 2006 8:02 am

Re: Ubuntu Karmic - IP4700 (Euro version) - Monitor problem

Post by zedonet » Wed Dec 22, 2010 8:37 am

Hello,

a possible explanation is:

You didn't select the TurboPrint printer entry in TurboPrint Monitor (which is named "tp0 - Canon PIXMA iP4700" by default) but a printer that was set up with a different driver (e.g. one that came with Ubuntu and may have been set up automatically by Ubuntu Linux).

The buttons "Printer Settings" and "Toolbox" are only available for TurboPrint drivers. Please check if there are other entries in the "Queue:" selector in TurboPrint Monitor.

pabloikba
Posts: 5
Joined: Tue Dec 21, 2010 6:34 pm

Re: Ubuntu Karmic - IP4700 (Euro version) - Monitor problem

Post by pabloikba » Wed Dec 22, 2010 1:57 pm

You are right...thank you. All working now.

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