Ink supply info only displaying black

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craigo
Posts: 1
Joined: Tue Dec 04, 2012 8:49 am

Ink supply info only displaying black

Post by craigo »

I have an Epson Stylus color 3000 running on OSX 10.6.8 and have noticed that when I want supply level info I only get the black level and not the colour. This is when I use the Printfab toolbox utility directly or the system printer monitor window. The printer itself has a plugged black nozzle at present but the colours are printing fine.
zedonet
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Posts: 2156
Joined: Fri Oct 06, 2006 8:02 am

Re: Ink supply info only displaying black

Post by zedonet »

Hello,

thank you for your error report!

Can you please send the following information:

- your version of PrintFab
- how is the printer connected - USB<->parallel port adapter or ethernet?
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