Not Printing to Size in Illustrator

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Atelier
Posts: 3
Joined: Mon May 04, 2020 11:53 pm

Not Printing to Size in Illustrator

Post by Atelier » Thu May 07, 2020 8:47 pm

Despite having the document as 10x12in the document prints out smaller and has a two lines that come out on its border, registration marks from illustrator are also not printing out. We have tried redownloading, changing setting, turning multiple off and on. Closing illustrator, but nothing works.

zedonet
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Posts: 1853
Joined: Fri Oct 06, 2006 8:02 am

Re: Not Printing to Size in Illustrator

Post by zedonet » Fri May 08, 2020 2:34 pm

Hello,

we found that in PrintFab 1.12c there was a problem with page size selection when the preview was activated (wrong page size code sent to the printer, print size and position sometimes wrong) that very likely also caused the problem that you described.

This has been fixed in the current PrintFab version 1.13 which has just been released:

https://www.printfab.com -> Link "Download"

If you update to the new PrintFab version, please let me know if it solves the problem.

Atelier
Posts: 3
Joined: Mon May 04, 2020 11:53 pm

Re: Not Printing to Size in Illustrator

Post by Atelier » Fri May 08, 2020 7:13 pm

That did solve the issue, thank you very much. (:

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