Epson ET-7700 photo tray not working

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sdrave
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Joined: Fri Jul 27, 2018 11:36 am

Epson ET-7700 photo tray not working

Post by sdrave » Fri Jul 27, 2018 11:55 am

Hi, I am trying TurboPrint 2.46 on Debian Stretch with my ET-7700. Everything seems to work nicely except that I am unable to get the printer to use the photo tray (cassette 1).

The tray is loaded with 10x15 cm Epson Premium Glossy paper and the printer is configured accordingly. However, when I am using the TurboPrint dialog from GIMP to print a photo, the printer always uses the paper loaded in cassette 2 (the image is printed in the right size). This happens both with and without borderless printing. Selecting 'cassette 1' instead of 'auto select' as paper feed has no influence either.

zedonet
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Re: Epson ET-7700 photo tray not working

Post by zedonet » Thu Aug 02, 2018 3:20 pm

Hello, can you please enable the "preview jobs" option in TurboPrint Monitor and verify the tray setting in TurboPrint Monitor before the page is printed?

sdrave
Posts: 3
Joined: Fri Jul 27, 2018 11:36 am

Re: Epson ET-7700 photo tray not working

Post by sdrave » Wed Aug 08, 2018 7:57 am

Hi, sorry for the late reply. Somehow didn't receive an email notification.

Here are the settings I have used for printing:
printer_settings.png
printer_settings.png (41.34 KiB) Viewed 5420 times
print_dialog.png
print_dialog.png (101.38 KiB) Viewed 5420 times

These settings resulted in the following output in the turboprint monitor:
monitor_before.png
monitor_before.png (55.17 KiB) Viewed 5420 times
If I set the feed to Cassette 2, I also get 'Feed = Cassette 2' in the monitor. In both cases, the printer uses the A4 paper loaded in tray 2, on which it prints the image in the correct dimensions (10x15cm).

zedonet
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Re: Epson ET-7700 photo tray not working

Post by zedonet » Mon Aug 13, 2018 9:51 am

Hello,

does it work with "Borderless 4x6"?

The Epson Windows driver only offers the slightly larger 4x6" = 10.16 x 15.24cm paper size. Maybe the printer doesn't allow 10x15cm for Cassette 1.

sdrave
Posts: 3
Joined: Fri Jul 27, 2018 11:36 am

Re: Epson ET-7700 photo tray not working

Post by sdrave » Tue Aug 14, 2018 7:42 am

Same behavior with 4"x6", unfortunately.

b81
Posts: 4
Joined: Fri Aug 16, 2019 9:23 pm

Re: Epson ET-7700 photo tray not working

Post by b81 » Fri Aug 16, 2019 9:29 pm

I have the same problem using TurboPrint 2.48-2. I enter

Code: Select all

lp -d ET-7700 -o media=Borderless10x15cm -o InputSlot=Cassette1 Image.JPG
TurboPrint Printer Monitor says that cassette 1 will be used, but the printer will use cassette 2.
I tried all 5 values for InputSlot, the printer always uses cassette 2.
Unfortunately, this bug makes TurboPrint unusable for me.

b81
Posts: 4
Joined: Fri Aug 16, 2019 9:23 pm

Re: Epson ET-7700 photo tray not working

Post by b81 » Wed Aug 21, 2019 5:25 pm

I compared the output of TurboPrint with the output of Epson's Windows driver. The Windows driver sends 4 remote mode commands in addition to those sent by TurboPrint:
- TI (printer job timer, probably not relevant for the problem at hand)
- PM 00 00 (don't know what this one does)
- US 00 08 00 (user setting)
- DR 00 42 00 00 (drying time)

Strangely, the PP (paper path) command (which selects the paper feed) is the same as the one sent by the Windows driver.

So, probably either "PM 00 00" or "US 00 08 00" would do the trick.

Before I hack those commands manually into the stream: Is there a way I can modify the tpp file to make TurboPrint send those commands?

b81
Posts: 4
Joined: Fri Aug 16, 2019 9:23 pm

Re: Epson ET-7700 photo tray not working

Post by b81 » Wed Aug 21, 2019 6:20 pm

OK, I patched the output manually. Inserting those PM and US commands doesn't help. Copying the entire block of remote mode commands from the output of the Windows driver also doesn't help.

But there's another block of remote mode commands in the output of the Windows driver. It doesn't look special except for an "HD 00 03 02" command (same values for all input trays).

zedonet
Site Admin
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Re: Epson ET-7700 photo tray not working

Post by zedonet » Thu Aug 22, 2019 3:00 pm

Hello,

I think we finally found the problem (with the help of another customer who read this thread), I will send a new driver file to sdrave and b81.

EDIT: I could't send the new driver file to b81, email undeliverable. Please write if you want to get it (the filx will also be included in the next TurboPrint release).

b81
Posts: 4
Joined: Fri Aug 16, 2019 9:23 pm

Re: Epson ET-7700 photo tray not working

Post by b81 » Fri Aug 23, 2019 9:26 pm

I can wait for the next version of TurboPrint as I'm away from my printer for a while.

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