Errors when printing

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Starfujngi
Posts: 3
Joined: Tue Oct 23, 2018 12:04 am

Errors when printing

Post by Starfujngi » Tue Oct 23, 2018 12:23 am

I have a couple of issues on W10 version. V 1.08
When printing the spooler shows - waiting- and I am unable to print .
I have trouble then deleting the print in the spooler , sometimes takes 10 mins.
Sometimes - 1 in 4 print requests I get the printer printing text as per the attachment.
1printfab error.jpg
1printfab error.jpg (26.44 KiB) Viewed 526 times

zedonet
Site Admin
Posts: 1731
Joined: Fri Oct 06, 2006 8:02 am

Re: Errors when printing

Post by zedonet » Tue Oct 23, 2018 8:09 am

Hello,

can you please send some additional information:

- what is your printer model?
- how is the printer connected - USB or network / WiFi?
- how did you set up the printer in the PrintFab application - redirection to an existing print queue (choice "already set up") or as an "USB printer" or "network printer"?

We noticed that after an automatic Windows update the PrintFab print queue may be "blocked" (print job visible in the spooler but printing doesn't start) - in this case it helps to reinstall PrintFab. However, this problem should be fixed in the current PrintFab release 1.08.

Starfujngi
Posts: 3
Joined: Tue Oct 23, 2018 12:04 am

Re: Errors when printing

Post by Starfujngi » Tue Oct 30, 2018 6:16 am

1. Epson Stylus Photo 1410
2. USB
3. USB printer
4.I have re-installed after w10 update last week.

This also happens on my Epson 720 both error as above and hanging. Lost A3 sheets today due to above. But having to delete jobs and then go to Print fab Jobs to delete the waiting jobs as well.

However when printing now with the new profile its great. Mono I still need to tweek as not correct.

Thanks
Brian

zedonet
Site Admin
Posts: 1731
Joined: Fri Oct 06, 2006 8:02 am

Re: Errors when printing

Post by zedonet » Mon Nov 05, 2018 11:01 am

The problem may have been caused by the Windows 10 update and that reinstallation of PrintFab "fixed" the problem.

Please let me know if the problem is still there.

Starfujngi
Posts: 3
Joined: Tue Oct 23, 2018 12:04 am

Re: Errors when printing

Post by Starfujngi » Mon Nov 19, 2018 9:38 am

I still get the problem and also unable to cancel a print job. I think the problem is caused by a change in print image size and I change the profile. It takes ages to clear the print job and sometimes its waiting or deleting after many minutes.
However the good news is I am now much more familiar with the interface and getting good prints. I seem to have solved the majenta cast in my prints particularly the monochrome.

Thanks
Brian

ACES INC
Posts: 2
Joined: Thu Feb 21, 2019 6:13 pm

Re: Errors when printing

Post by ACES INC » Thu Feb 21, 2019 6:22 pm

I also am experiencing the same problems. I have an Epson ET-14000 and I am using Windows 10 as well. Everything looks correct until I press print.. I am currently using the trial version.

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