Page 1 of 1

PrintFab toolbox doesn't launch

Posted: Sun Aug 26, 2007 6:15 pm
by jbrains
Hello, there.

I am a registered user of PrintFab. I have just tried to launch the toolbox to help me install a printer, but when I double-click the app, nothing launches.

I'm on Mac OS X 10.4.10, MacBook Pro Core Duo (not Core 2) and I have successfully used PrintFab in the past.

Any suggestions on log files to read or anything I can send you to help track down the cause?

Posted: Mon Aug 27, 2007 8:59 am
by zedonet
Hello,

which version of PrintFab are you using?
I would suggest to reinstall PrintFab. Please do not uninstall the software before, so your printer drivers and settings will be kept.
Please note that you will have to reactivate your license key after the installation.

If you have a PrintFab 2 license, you can download the latest version at www.printfab.com.

Reinstalled; all is well.

Posted: Mon Aug 27, 2007 4:57 pm
by jbrains
zedonet wrote:Hello,

which version of PrintFab are you using?
I would suggest to reinstall PrintFab. Please do not uninstall the software before, so your printer drivers and settings will be kept.
Please note that you will have to reactivate your license key after the installation.

If you have a PrintFab 2 license, you can download the latest version at www.printfab.com.
I was using 2.x, but I don't remember which point release. I did reinstall 2.08 and behavior returned to normal. Thanks for responding!