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Problems printing a manual duplex print job

Posted: Thu Feb 04, 2010 7:15 pm
by adamherst
I am using a Canon PixmaPro 9000 and Turboprint 2.13-2 on Ubuntu 9.10. When I try to print a manual duplex print job with the page size set to US Letter, it reverts to A4 (as observed in the status monitor) after I flip the stack of paper and click on the continue button. The result is a cut off print out on the second side. Any help is appreciated.

Thanks,

Adam

Posted: Tue Feb 23, 2010 8:59 pm
by adamherst
Is anyone else experiencing a similar problem?

Thanks,

Adam

Posted: Fri Feb 26, 2010 12:06 pm
by zedonet
Hello,

please excuse that this hasn't been investigated & answered before. I found the problem and we will release a fixed TurboPrint version soon.

Posted: Fri Mar 05, 2010 6:50 pm
by adamherst
Thank you for your response. Can you tell me when the bug fix will be available.

Thanks,

Adam

Posted: Mon Mar 08, 2010 10:06 am
by zedonet
Hello,

a new version is planned for end of this week.

Posted: Sun Mar 14, 2010 6:33 pm
by adamherst
Fix confirmed.

Thanks,

Adam

Posted: Sun Jul 18, 2010 5:32 pm
by adamherst
I'm experiencing this problem again in 2.16-1. Will it be fixed in an upcoming release?

Thanks,

Adam

Posted: Mon Jul 19, 2010 8:00 am
by zedonet
Hello,

I'm not aware of any changes in TurboPrint that should cause the problem to reappear.

Did you only upgrade TurboPrint or did you also upgrade Ubuntu, e.g. to version 10.04?

Posted: Thu Jul 22, 2010 1:56 pm
by zedonet
The problem was found - it has been fixed in the current TurboPrint version 2.16-2.