Printer not listed
Posted: Fri Mar 08, 2019 9:11 pm
I purchased TurboPrint upgrade (for a second year, with a new printer) in mid-February. I thought I followed the instructions for downloading and installing all required files. When I open TurboPrint Control to set up my new printer and click the + button, the correct printer name is displayed in the Choose Port field, but when I then go on to select the driver, my printer model is not listed, and the list of available models is very short. I suspect that something about my installation of the TP Control application as wrong, but I haven't been able to figure out what.
Conditions:
OS = Linux Mint 19.1 Tessa
PC = Dell XPS 15 9570
Printer - Brother MFC-J491DW / MFC J497DW
What do I need to do to see the full list of printer models?
Philip Jones
Conditions:
OS = Linux Mint 19.1 Tessa
PC = Dell XPS 15 9570
Printer - Brother MFC-J491DW / MFC J497DW
What do I need to do to see the full list of printer models?
Philip Jones