Always prints in grey scale

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tony
Posts: 10
Joined: Fri Jul 29, 2016 11:48 pm

Always prints in grey scale

Post by tony »

I've been using TP for years, but lately I can't select colour printing, it's always grey-scale. I've recently renewed my licence.

OS: Latest Ubuntu
Printer: HP Office Jet Pro 8600 +

Any suggestions to fix would be appreciated.
zedonet
Site Admin
Posts: 2159
Joined: Fri Oct 06, 2006 8:02 am

Re: Always prints in grey scale

Post by zedonet »

Hello, I just answered by email:

The problem might either be caused by wrong printer driver settings or by the printer itself - some HP printers switch to greyscale mode if the printer has run out of color ink.

Please send me the TurboPrint log file

/var/log/turboprint/print.log

then I can check if there is a problem in the printer driver settings.
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