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please contact us by contact form (link at bottom of this page) or by email and include all necessary information, including your name, license number (if available) or the email address used for purchase.
Search found 2158 matches
- Fri Jun 17, 2022 8:37 am
- Forum: Installation
- Topic: Lost my Keyfile due to Hard Drive Wipe
- Replies: 1
- Views: 1768
- Tue May 31, 2022 8:19 am
- Forum: Wish List & Feedback
- Topic: Should Paper Profile Include Thickness?
- Replies: 2
- Views: 2797
Re: Should Paper Profile Include Thickness?
Thank you for the suggestion. Currently the "thickness" can be selected only implicitly Plain Paper - uncoated 80g/qm Inkjet Paper - matte coated < 150g/qm Glossy/Semiglossy Paper - glossy paper >= 150g/qm Fineart Paper - matte coated >= 150g/qm Maybe we can add this in a future version.
- Tue May 31, 2022 7:59 am
- Forum: Wish List & Feedback
- Topic: Paper Type for Matte Photo Paper?
- Replies: 2
- Views: 2425
Re: Paper Type for Matte Photo Paper?
Hello, the setting "Matte Paper" is for matte coated paper, the setting "Fineart Paper" is for thicker matte coated paper. The term "Photo Paper" is a bit misleading - in most cases it is used for paper with a glossy, semi-glossy or satin finish. However, the "Red ...
- Mon May 23, 2022 1:30 pm
- Forum: Installation
- Topic: error code 5
- Replies: 1
- Views: 1969
Re: error code 5
Hello, you can install the postscript interpreter Ghostscript separately: Unzip the PrintFab ZIP archive, open the directory "ghostscript" and execute "Setup Ghostscript.exe". If that doesn't help, you can also reinstall PrintFab. This will not remove any color profiles or page s...
- Mon May 23, 2022 8:33 am
- Forum: Printers & Applications
- Topic: Canon i9900 - 13x19 won't print more than 9 inches wide
- Replies: 1
- Views: 1594
Re: Canon i9900 - 13x19 won't print more than 9 inches wide
Hello merlot415, PrintFab Home license is limited to a printing width of 9 inches, for wider prints at least PrintFab "Home L" is needed (see the comparison table of PrintFab versions on the web page, submenu "PrintFab Editions"). I will contact you by email for upgrade possibili...
- Tue May 03, 2022 4:17 pm
- Forum: Printers & Applications
- Topic: ip7250 always seems to use the small black cartridge
- Replies: 7
- Views: 5499
Re: ip7250 always seems to use the small black cartridge
I can assure that with the media setting "Plain Paper", no ink from the "Photo Black" cartridge is printed on paper. The printer still consumes a bit of photo black because of the cleaning process (which is not controlled only by the printer firmware and not by the printer driver...
- Fri Apr 22, 2022 2:55 pm
- Forum: Printers & Applications
- Topic: printer requests wrong paper size for custom page size document
- Replies: 2
- Views: 2889
Re: printer requests wrong paper size for custom page size document
Hello and thank you for finding this error. I just fixed this and will send you a corrected TurboPrint component by email. The fix will be included in the next TurboPrint release.
- Tue Apr 19, 2022 2:33 pm
- Forum: Printers & Applications
- Topic: ip7250 always seems to use the small black cartridge
- Replies: 7
- Views: 5499
Re: ip7250 always seems to use the small black cartridge
Hello broadstairs, the usage of the pigmented (big) black cartridge or the smaller photo black cartridge is dependent on the media type that you have selected in the driver. Normally, pigmented black is only used for "plain paper", the photo black is used when glossy or coated papers are s...
- Mon Apr 04, 2022 9:10 am
- Forum: Printers & Applications
- Topic: Epson ET-3760 driver?
- Replies: 1
- Views: 2346
Re: Epson ET-3760 driver?
Hello,
according to our information, the two printers are identical from the printer driver side so the Epson EcoTank ET-3750 driver should be perfect for the ET-3760 printer. Epson uses different model numbers for different market regions and also for different case color.
according to our information, the two printers are identical from the printer driver side so the Epson EcoTank ET-3750 driver should be perfect for the ET-3760 printer. Epson uses different model numbers for different market regions and also for different case color.
- Thu Mar 31, 2022 8:46 am
- Forum: Other
- Topic: Uneven halftones
- Replies: 4
- Views: 1838
Re: Uneven halftones
Hello, can you please send more information: * your printer model * driver settings: - media type - print quality - halftone mode (single black / multi black, "pre-rastered" option or not) - halftone size and angle - which multi black cartridges are enabled * ink cartridge set used (origin...
- Mon Mar 28, 2022 10:19 am
- Forum: Wish List & Feedback
- Topic: Canon PIXMA Pro 200
- Replies: 6
- Views: 4562
Re: Canon PIXMA Pro 200
We are now working on a Canon PIXMA Pro 200 driver, I will post when it is available.
- Mon Mar 28, 2022 9:56 am
- Forum: Installation
- Topic: Turboprint pro or studio?
- Replies: 1
- Views: 2415
Re: Turboprint pro or studio?
Hello sposh, ICC color space profiles define the color space of your images and documents, e.g "Adobe RGB", "Wide RGB", "ProPhoto RGB". These color spaces are used to interpret how a color with given RGB values (e.g. Red 120, Green 250, Yellow 15) actually should look l...
- Mon Mar 21, 2022 10:54 am
- Forum: Installation
- Topic: No USB option for standard printer port
- Replies: 16
- Views: 148108
Re: No USB option for standard printer port
You are probably very close to the solution. If the printer is offered with "TP-USB" in the connection list and installed with "tpu://..:" as URI (in TurboPrint Control), driverless has been disabled effectively. Please make sure that you have also removed the previous TurboPrint...
- Fri Mar 18, 2022 3:14 pm
- Forum: Installation
- Topic: No USB option for standard printer port
- Replies: 16
- Views: 148108
Re: No USB option for standard printer port
This sounds as if the printer is still configured as a IPP and not as a USB printer. Please check if the printer URI starts with "tpu://" (TurboPrint Control, column "URI"). If not, please try to remove and add the printer again in TurboPrint Control. The drop-down "Choose p...
- Mon Mar 14, 2022 12:24 pm
- Forum: Wish List & Feedback
- Topic: Canon PIXMA Pro 200
- Replies: 6
- Views: 4562
Re: Canon PIXMA Pro 200
The Canon PIXMA Pro-100 driver doen't work for the Pro-200 printer. We have found that the Canon PIXMA Pro-200, Canon imagePROGRAF Pro-300 and most current Canon imagePROGRAF printers share the same printer command language, so chances are good that you can use your Pro-200 printer with the existing...