Uninstal for reset after message error

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florent
Posts: 2
Joined: Mon Mar 24, 2014 6:48 pm

Uninstal for reset after message error

Post by florent » Mon Mar 24, 2014 7:06 pm

Hello,

I have a problem with turboprint on ubuntu 13.10.

I suppressed the printer by error :oops: and when I add it again I obtain this error message :

Image

This error message persist after uninstall and reinstall turboprint even if I suppressed .turboprint* in my home.

The printer work perfectly on an other PC with turboprint

My question : how can I uninstall properly turboprint and reinstall it after ?

Best regards,
Florent.

zedonet
Site Admin
Posts: 1756
Joined: Fri Oct 06, 2006 8:02 am

Re: Uninstal for reset after message error

Post by zedonet » Tue Mar 25, 2014 9:43 am

Hallo florent,

you have probably chosen the wrong printer port - as I can see "/dev/lp0" is selected which means that the printer is connected via parallel port.
If your printer has a different connection, please click on "Edit" in TurboPrint Control, then the list of detected printer connection is shown. There select the entry listing your printer (e.g. "Canon Pixma iX4000 (TP-USB)").
The column "URI" in TurboPrint Control shows which connection is used. For USB printers it should show "tpu://..." or "usb:/...".

florent
Posts: 2
Joined: Mon Mar 24, 2014 6:48 pm

Re: Uninstal for reset after message error

Post by florent » Tue Mar 25, 2014 5:54 pm

Hello,

Tanks you :D :D :D :D

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