Page 1 of 1

2.41 update problem → no printer visible in TP

Posted: Thu Jan 12, 2017 3:49 pm
by timur_davletshin
Hello!

Just updated TurboPrint (and license key) 2.40 to 2.41 (Ubuntu 16.04, 64 bit) and my printer disappeared from TurboPrint configuration utility. So I purged package and made clear install, added license key and printer successfully, printed test page and closed configuration utility. Then I started it again and noticed exactly the same — printer was gone. I did that yet another couple times with the same result. Important observation: Printer is visible in tpsetup utility and in CUPS programs. I can print via CUPS but I need to print from GIMP and… there is no printer in TurboPrint plugin.

Thanks in advance!

Re: 2.41 update problem → no printer visible in TP

Posted: Fri Jan 13, 2017 9:47 am
by zedonet
Hello Timur,

thank you for your feedback!
I'll send you by email a debug version of the TurboPrint Config utility that will print some debug information when started from command line.

Re: 2.41 update problem → no printer visible in TP

Posted: Sun Apr 30, 2017 10:07 am
by timur_davletshin
Just updated to 2.43 and problem still remains for me. Tried reinstalling system completely — still no luck.

Re: 2.41 update problem → no printer visible in TP

Posted: Tue May 02, 2017 9:56 am
by zedonet
Does it make a difference if you log in as a user with or without "Aministrator rights"?