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Problem ReInstalling

Posted: Sat Aug 21, 2010 2:45 pm
by DrDetroit
Recently, I have had to reinstall my turboprint2. When I was finished, the printer worked and printed fine. However I noticed that in the TurboPrint Control box, it shows the correct information :
TurboPrint Pro registered to xxxxxxxx licensed for 1 user

However when I look at the TurboPrint Monitor it shows :
TurboPrint Studio - Demo Version, expires xxxxxxxx

I was wondering how to fix this as I don't want my current working turboprint2 pro to stop working.

Thanks in advance and also thank you for a really great product

Posted: Mon Aug 23, 2010 10:03 am
by zedonet
Hello DrDetroit,

TurboPrint monitor is started when your system boots and probably did not yet get the information about your license registration. At the latest it should change this information after rebooting. As TurboPrint Control shows the correct license data, your TurboPrint was correctly activated.

Posted: Mon Aug 23, 2010 3:06 pm
by DrDetroit

Thank you for the prompt reply. You are correct, and it shows the proper information now.