Paper Size incorrect

Questions on certain printers and applications
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ruralrooster
Posts: 4
Joined: Tue Oct 12, 2021 2:44 pm

Paper Size incorrect

Post by ruralrooster »

Hi there, I am printing on an Epson 7900. It uses a 24" roll. When I create custom paper sizes, it still seems to only print on an 8.5" x 11" area. Am I configuring this incorrectly?
zedonet
Site Admin
Posts: 2156
Joined: Fri Oct 06, 2006 8:02 am

Re: Paper Size incorrect

Post by zedonet »

Hello,

we recommend to add custom paper sizes in PrintFab Toolbox -> button "Open toolbox for selected printer" -> dialog "Custom Page Sizes".
This may also be an application specific problem - from which application did you print (e.g. Photoshop, Illustrator, Indesign)?
ruralrooster
Posts: 4
Joined: Tue Oct 12, 2021 2:44 pm

Re: Paper Size incorrect

Post by ruralrooster »

Thanks, I'll check that out. It is happening in Photoshop. It seems to be working ok in Illustrator.
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