KEYNOTE NOT RECEIVED

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sheaa
Posts: 1
Joined: Fri Apr 02, 2021 6:58 pm

KEYNOTE NOT RECEIVED

Post by sheaa » Fri Apr 02, 2021 7:01 pm

I recently submitted a request to receive my keynote and it said that it would come in 5 minutes but it's been 30 and I still have not received anything. I checked all my spam folders, I've went through everything. I need to use this as soon as possible so please help.

michael hardeman
Posts: 1
Joined: Mon Apr 05, 2021 4:42 pm

Re: KEYNOTE NOT RECEIVED

Post by michael hardeman » Mon Apr 05, 2021 6:59 pm

Have you received your Key Note yet. I purchased mines on 4/02/2021 and I haven't received mines either

zedonet
Site Admin
Posts: 1936
Joined: Fri Oct 06, 2006 8:02 am

Re: KEYNOTE NOT RECEIVED

Post by zedonet » Tue Apr 06, 2021 8:50 am

Hello michael and sheaa,

sorry, we had a problem with the server that prevented some keyfiles from being sent. This should have been fixed now, hope all keyfiles have been received.

glennb63
Posts: 1
Joined: Wed Apr 07, 2021 8:29 pm

Re: KEYNOTE NOT RECEIVED

Post by glennb63 » Wed Apr 07, 2021 8:53 pm

It's asking me for a Key File. How do I get that ?

zedonet
Site Admin
Posts: 1936
Joined: Fri Oct 06, 2006 8:02 am

Re: KEYNOTE NOT RECEIVED

Post by zedonet » Thu Apr 08, 2021 5:01 pm

Please contact us directly via the "Contact us" button below if you should not have received your license key file.

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