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KEYNOTE NOT RECEIVED

Posted: Fri Apr 02, 2021 7:01 pm
by sheaa
I recently submitted a request to receive my keynote and it said that it would come in 5 minutes but it's been 30 and I still have not received anything. I checked all my spam folders, I've went through everything. I need to use this as soon as possible so please help.

Re: KEYNOTE NOT RECEIVED

Posted: Mon Apr 05, 2021 6:59 pm
by michael hardeman
Have you received your Key Note yet. I purchased mines on 4/02/2021 and I haven't received mines either

Re: KEYNOTE NOT RECEIVED

Posted: Tue Apr 06, 2021 8:50 am
by zedonet
Hello michael and sheaa,

sorry, we had a problem with the server that prevented some keyfiles from being sent. This should have been fixed now, hope all keyfiles have been received.

Re: KEYNOTE NOT RECEIVED

Posted: Wed Apr 07, 2021 8:53 pm
by glennb63
It's asking me for a Key File. How do I get that ?

Re: KEYNOTE NOT RECEIVED

Posted: Thu Apr 08, 2021 5:01 pm
by zedonet
Please contact us directly via the "Contact us" button below if you should not have received your license key file.