Printing from Adobe Reader not working

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broadstairs
Posts: 78
Joined: Thu Nov 04, 2010 11:50 am

Printing from Adobe Reader not working

Post by broadstairs » Wed Jul 25, 2012 6:33 am

Running the latest download of Turboprint on Fedora 17 I was trying to print a pdf document from Adobe Reader and the monitor opened but the file just got purged before any printing took place. Printing direct to my Epson R800 work OK. Looking at the Turboprint log shows:-

Code: Select all

#######################################################
NEW PRINT JOB Tue Jul 24 21:22:09 BST 2012 (pstoturboprint 2.23-1)
job-id 6
user stuart
title A9ROe42RjI
copies 1
options Duplex=None finishings=3 InkType=GlossOptimizerAuto_1 InputSlot=AutomaticFeed MediaType=Plainpaper_4 number-up=1 OutputBin=Front PageRegion=A4 PageSize=A4 Resolution=720x720dpi zedoAdjustC=0 zedoAdjustK=0 zedoAdjustM=0 zedoAdjustY=0 zedoBorderlessExpand=2 zedoBrightC=0 zedoBrightM=0 zedoBrightness=0 zedoCMYKspace=0 zedoColorModel=RGB zedoColorspace=0 zedoContrast=0 zedoDithering=ErrorDiffusion zedoDuplexAdjust=0 zedoDuplexadvanced=manual zedoGamut=0 zedoGreyToneA=0 zedoGreyToneB=0 zedoInklimitC=0 zedoInklimitK=0 zedoInklimitM=0 zedoInklimitY=0 zedoIntensity=0 zedoIntent=perception_0 zedoLicenseType=License zedoMirror=0 zedoPrinterDriver=Epson-StylusPhotoR800 zedoRefLight=65 zedoSettingA=0 zedoShadows=0 zedoTAC=0 zedoUCR=0 job-uuid=urn:uuid:48590b8a-0d09-302f-70db-6bf2c7c1a946 job-originating-host-name=localhost time-at-creation=1343161329 time-at-processing=1343161329
file 
ppdfile /etc/cups/ppd/StylusPhotoR800-TurboPrint.ppd
queue StylusPhotoR800-TurboPrint
process info: uid=4(lp) gid=7(lp) groups=7(lp)
test directory access:
drwxr-xr-x 2 root root 20480 Jul  9 00:01 /usr/share/turboprint/printers
	linux-gate.so.1 =>  (0xb7796000)
	libm.so.6 => /lib/libm.so.6 (0x4877b000)
	libc.so.6 => /lib/libc.so.6 (0x485cb000)
	/lib/ld-linux.so.2 (0x485a8000)
/usr/bin/tpprint -v2 -l/var/log/turboprint/print.log '--username=stuart' '--ppdfile=/etc/cups/ppd/StylusPhotoR800-TurboPrint.ppd' --psfeatures  '---Duplex=None' '---finishings=3' '---InkType=GlossOptimizerAuto_1' '---InputSlot=AutomaticFeed' '---MediaType=Plainpaper_4' '---number-up=1' '---OutputBin=Front' '---PageRegion=A4' '---PageSize=A4' '---Resolution=720x720dpi' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoAdjustM=0' '---zedoAdjustY=0' '---zedoBorderlessExpand=2' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoBrightness=0' '---zedoCMYKspace=0' '---zedoColorModel=RGB' '---zedoColorspace=0' '---zedoContrast=0' '---zedoDithering=ErrorDiffusion' '---zedoDuplexAdjust=0' '---zedoDuplexadvanced=manual' '---zedoGamut=0' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoInklimitY=0' '---zedoIntensity=0' '---zedoIntent=perception_0' '---zedoLicenseType=License' '---zedoMirror=0' '---zedoPrinterDriver=Epson-StylusPhotoR800' '---zedoRefLight=65' '---
zedoSettingA=0' '---zedoShadows=0' '---zedoTAC=0' '---zedoUCR=0' '---job-uuid=urn:uuid:48590b8a-0d09-302f-70db-6bf2c7c1a946' '---job-originating-host-name=localhost' '---time-at-creation=1343161329' '---time-at-processing=1343161329' /tmp/pstoturboprint2233.chunk /tmp/pstoturboprint2233.var
Searching PPD file and postscript header for options...
page size A4 overwritten by ---media=A4
duplex overwritten by ---Duplex=None
check_flag_file: opening /var/spool/turboprint/stuart/prv/StylusPhotoR800-TurboPrint
check_flag_file: opening /var/spool/turboprint/stuart/sml/StylusPhotoR800-TurboPrint
----------- Start of var file -----------
ZEDOPARM="$ZEDOPARM zedoColorModel=RGB"
ZEDOPARM="$ZEDOPARM zedoInputSlot=AutomaticFeed"
ZEDOPARM="$ZEDOPARM zedoMediaType=Plainpaper_4"
ZEDOPARM="$ZEDOPARM zedoOutputBin=Front"
ZEDOPARM="$ZEDOPARM zedoPageSize=A4"
ZEDOPARM="$ZEDOPARM zedoCartridgeType=GlossOptimizerAuto"
ZEDOPARM="$ZEDOPARM zedoAdjustK=0"
ZEDOPARM="$ZEDOPARM zedoAdjustM=0"
ZEDOPARM="$ZEDOPARM zedoAdjustY=0"
ZEDOPARM="$ZEDOPARM zedoBorderlessExpand=2"
ZEDOPARM="$ZEDOPARM zedoBrightC=0"
ZEDOPARM="$ZEDOPARM zedoBrightM=0"
ZEDOPARM="$ZEDOPARM zedoBrightness=0"
ZEDOPARM="$ZEDOPARM zedoCMYKspace=0"
ZEDOPARM="$ZEDOPARM zedoAdjustC=0"
ZEDOPARM="$ZEDOPARM zedoColorspace=0"
ZEDOPARM="$ZEDOPARM zedoContrast=0"
ZEDOPARM="$ZEDOPARM zedoDithering=ErrorDiffusion"
ZEDOPARM="$ZEDOPARM zedoDuplexAdjust=0"
ZEDOPARM="$ZEDOPARM zedoDuplexadvanced=manual"
ZEDOPARM="$ZEDOPARM zedoGamut=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneA=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneB=0"
ZEDOPARM="$ZEDOPARM zedoInklimitC=0"
ZEDOPARM="$ZEDOPARM zedoInklimitK=0"
ZEDOPARM="$ZEDOPARM zedoInklimitM=0"
ZEDOPARM="$ZEDOPARM zedoInklimitY=0"
ZEDOPARM="$ZEDOPARM zedoIntensity=0"
ZEDOPARM="$ZEDOPARM zedoIntent=perception_0"
ZEDOPARM="$ZEDOPARM zedoMirror=0"
ZEDOPARM="$ZEDOPARM zedoRefLight=65"
ZEDOPARM="$ZEDOPARM zedoSettingA=0"
ZEDOPARM="$ZEDOPARM zedoShadows=0"
ZEDOPARM="$ZEDOPARM zedoTAC=0"
ZEDOPARM="$ZEDOPARM zedoUCR=0"
ZEDOPARM="$ZEDOPARM zedoDuplex=None"
ZEDOPARM="$ZEDOPARM zedoPrinterDriver=Epson_StylusPhotoR800"
ZEDOPARM="$ZEDOPARM zedoResolution=720x720dpi"
PDFFILE=0
GSPPDFOUND=1
GSCOLORMODE=2
GSCOLORBITS=8
GSXDPI=720
GSYDPI=720
GSWIDTH=5952
GSHEIGHT=8418
TPWIDTH=8268
TPHEIGHT=11693
TPXOFFSET=0
TPYOFFSET=0
DUPLEXMEDIA=A4
DUPLEX=0
PREVIEW=0
NOPRINT=0
BORDERLESS=0
PVXDPI=87
PVYDPI=87
PVWIDTH=719
PVHEIGHT=1017
----------- End of var file -----------
tpstdin --parsedsc result=0
GSRESULT=GPL Ghostscript Zedo 9.05 (2012-02-08) GSVERSION=Zedo GSZEDODEVICE=1
GSCOMMANDLINE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=5952x8418 -r720x720 -dSAFER -dNOPAUSE -dBATCH
TPCOMMANDLINE=/usr/bin/tpprint -a0 -e1 -s8268x11693 -p0x0 -v2 -l/var/log/turboprint/print.log  '---Duplex=None' '---finishings=3' '---InkType=GlossOptimizerAuto_1' '---InputSlot=AutomaticFeed' '---MediaType=Plainpaper_4' '---number-up=1' '---OutputBin=Front' '---PageRegion=A4' '---PageSize=A4' '---Resolution=720x720dpi' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoAdjustM=0' '---zedoAdjustY=0' '---zedoBorderlessExpand=2' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoBrightness=0' '---zedoCMYKspace=0' '---zedoColorModel=RGB' '---zedoColorspace=0' '---zedoContrast=0' '---zedoDithering=ErrorDiffusion' '---zedoDuplexAdjust=0' '---zedoDuplexadvanced=manual' '---zedoGamut=0' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoInklimitY=0' '---zedoIntensity=0' '---zedoIntent=perception_0' '---zedoLicenseType=License' '---zedoMirror=0' '---zedoPrinterDriver=Epson-StylusPhotoR800' '---zedoRefLight=65' '---zedoSettingA=0' '---zedoShadows=0' '---zedoTAC=0' '-
--zedoUCR=0' '---job-uuid=urn:uuid:48590b8a-0d09-302f-70db-6bf2c7c1a946' '---job-originating-host-name=localhost' '---time-at-creation=1343161329' '---time-at-processing=1343161329' '--ppdfile=/etc/cups/ppd/StylusPhotoR800-TurboPrint.ppd' --psheader=/tmp/pstoturboprint2233.chunk --jobid=6 '--username=stuart' '--title=A9ROe42RjI'  -y1
COMPLETEPIPE=/usr/lib/turboprint/tpstdin --paste /tmp/pstoturboprint2233.chunk | gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=5952x8418 -r720x720 -dSAFER -dNOPAUSE -dBATCH  -sOutputFile=/tmp/pstoturboprint2233.fifo - >> /var/log/turboprint/print.log
PREVIEWPIPE=
----------- Start of print job -----------
starting child process
tpprint 2.26-1 x32 (15-JUN-2012) - TurboPrint printer driver
Copyright (C)ZEDOnet GmbH, Irsee, Germany. All rights reserved.
24-Jul-2012 21:22
PPD file: /etc/cups/ppd/StylusPhotoR800-TurboPrint.ppd
header file: /tmp/pstoturboprint2233.chunk
ERROR:
METAQUEU not found
/var/spool/turboprint/stuart/zmf/5.zmf
Searching PPD file and postscript header for options...
GPL Ghostscript Zedo 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc.  All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
page size A4 overwritten by ---media=A4
duplex overwritten by ---Duplex=None
interpret_ps: no output file specified
::set_info_paths: setting preview file to /var/spool/turboprint/stuart/zmf/6.zmf
pixmap_class::open: can't read magic header
print_page: end of input file
Report at end of pdrivecontrol_class::release_printer
Total memory usage=0
child process terminated
------------ End of print job - result = 246 ------------
job cancelling procedure - TPPID=2253 GSPID=2255 PVPID=
------------ END of tpprint filter ------------
Can you please explain what is wrong or do I need to get more information?

Stuart

csrpsn
Posts: 2
Joined: Thu Jul 26, 2012 5:02 pm

Re: Printing from Adobe Reader not working

Post by csrpsn » Thu Jul 26, 2012 5:21 pm

Running Turboprint 2.26-1 on openSuse 12.1 (KDE 4.7.2 release 5 environment), I was trying to print pdf documents from Adobe Reader and Okular. The monitor opened but the file just got purged before any printing took place.
(On openSuse 11.4 everything was fine).

My printer: CANON PIXMA MG6150
:oops:

Please note:
linuxcomp:~ # /etc/init.d/tpdaemon status
TurboPrint daemon is running, pid=1346
:o

zedonet
Site Admin
Posts: 1907
Joined: Fri Oct 06, 2006 8:02 am

Re: Printing from Adobe Reader not working

Post by zedonet » Fri Jul 27, 2012 7:21 am

Hello,

there is a known problem with certain PDF documents - we will release a new version of TurboPrint next week that solves the problem.

A workaround for the moment is to open TurboPrint Control, dialog "Preferences" and remove the checkmark "Use GPL Ghostscript with extensions for TurboPrint".

zedonet
Site Admin
Posts: 1907
Joined: Fri Oct 06, 2006 8:02 am

Re: Printing from Adobe Reader not working

Post by zedonet » Tue Jul 31, 2012 9:11 am

A new TurboPrint version 2.26-2 has just been released that solves the problem. The download is available on

http://www.turboprint.info -> link "Download"

If you install the new version I would appreciate your feedback.

broadstairs
Posts: 78
Joined: Thu Nov 04, 2010 11:50 am

Re: Printing from Adobe Reader not working

Post by broadstairs » Tue Jul 31, 2012 9:20 pm

zedonet wrote:A new TurboPrint version 2.26-2 has just been released that solves the problem. The download is available on

http://www.turboprint.info -> link "Download"

If you install the new version I would appreciate your feedback.
Unfortunately my Linux box has just gone to the repair shop so it will be a while before I can test it. I hope to have a backup PC working in a few days and if so will test then.

Stuart

csrpsn
Posts: 2
Joined: Thu Jul 26, 2012 5:02 pm

Re: Printing from Adobe Reader not working

Post by csrpsn » Sun Sep 30, 2012 4:03 pm

Printing from Adobe Reader using new TurboPrint version 2.26-2 is working very well :!:

My printer: CANON PIXMA MG6150

csrpsn

:)

broadstairs
Posts: 78
Joined: Thu Nov 04, 2010 11:50 am

Re: Printing from Adobe Reader not working

Post by broadstairs » Thu Oct 04, 2012 4:59 pm

Forgot to say that mine is working again now... on 2.26.2

Stuart

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