Canon MG6250 Printing Black & White

Linux distribution specific questions
TAW
Posts: 9
Joined: Wed May 14, 2014 5:00 pm

Canon MG6250 Printing Black & White

Post by TAW » Wed May 14, 2014 5:25 pm

Hi,

I have been using Turboprint for a few years now, with great success.

Recently I have updated my PC to use Ubuntu 14.04 64 Bit and have installed Turboprint 2.33-1 amd64 and now find that if I print using Google Chrome that my prints are in Black & White to my Canon MG6250.

The printer is connected via bjnp: and was working fine when I was using Ubuntu 12.04 using the same configuration details.

If I set up a printer using CUPS+Gutenprint v5.2.10-pre2 driver, then I can print in colour, which points towards the Turboprint driver not working properly.

Hope someone can help

zedonet
Site Admin
Posts: 1908
Joined: Fri Oct 06, 2006 8:02 am

Re: Canon MG6250 Printing Black & White

Post by zedonet » Mon May 19, 2014 8:37 am

Hello,

can you please post the log file /var/log/turboprint/print.log after trying to print in color from Google Chrome (section for the last print starting from "### new print job" is sufficient).

TAW
Posts: 9
Joined: Wed May 14, 2014 5:00 pm

Re: Canon MG6250 Printing Black & White

Post by TAW » Mon May 19, 2014 4:34 pm

Hi,

Here is the log file as requested :-


#######################################################
NEW PRINT JOB Mon May 19 17:30:52 BST 2014 (pstoturboprint 2.30-1)
job-id 45
user tim
title TurboPrint & PrintFab • ... Printing Black & White
copies 1
options PageSize=A4 Collate ColorModel=Gray Duplex=None job-uuid=urn:uuid:6ef8d68c-6d68-3dad-45ce-9ed7564be1a2 job-originating-host-name=localhost time-at-creation=1400517052 time-at-processing=1400517052
file
ppdfile /etc/cups/ppd/MG6250_Home.ppd
queue MG6250_Home
process info: uid=7(lp) gid=7(lp) groups=7(lp)
test directory access:
drwxr-xr-x 2 root root 69632 May 14 18:28 /usr/share/turboprint/printers
linux-vdso.so.1 => (0x00007fff6953f000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f3bcdeb1000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f3bcdaeb000)
/lib64/ld-linux-x86-64.so.2 (0x00007f3bce1d5000)
/usr/bin/tpprint -v2 -l/var/log/turboprint/print.log '--username=tim' '--ppdfile=/etc/cups/ppd/MG6250_Home.ppd' --psfeatures '---PageSize=A4' '---Collate' '---ColorModel=Gray' '---Duplex=None' '---job-uuid=urn:uuid:6ef8d68c-6d68-3dad-45ce-9ed7564be1a2' '---job-originating-host-name=localhost' '---time-at-creation=1400517052' '---time-at-processing=1400517052' /tmp/pstoturboprint2797.chunk /tmp/pstoturboprint2797.var
Searching PPD file and postscript header for options...
ERROR:
set_feature: no value given
page size A4 overwritten by ---media=A4
duplex overwritten by ---Duplex=None
check_flag_file: opening /var/spool/turboprint/tim/prv/MG6250_Home
check_flag_file: opening /var/spool/turboprint/tim/sml/MG6250_Home
----------- Start of var file -----------
PDFFILE=1
GSPPDFOUND=1
GSCOLORMODE=1
GSCOLORBITS=8
GSXDPI=300
GSYDPI=300
GSWIDTH=2480
GSHEIGHT=3507
TPWIDTH=8268
TPHEIGHT=11693
TPXOFFSET=0
TPYOFFSET=0
DUPLEXMEDIA=A4
DUPLEX=0
PREVIEW=0
NOPRINT=0
BORDERLESS=0
PVXDPI=87
PVYDPI=87
PVWIDTH=719
PVHEIGHT=1017
----------- End of var file -----------
tpstdin --parsedsc result=0
GSRESULT=GPL Ghostscript Zedo2 9.05 (2012-02-08) GSVERSION=Zedo GSZEDODEVICE=1
GSCOMMANDLINE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=8 -sZPixSize=2480x3507 -r300x300 -dSAFER -dNOPAUSE -dBATCH
TPCOMMANDLINE=/usr/bin/tpprint -a0 -e1 -s8268x11693 -p0x0 -v2 -l/var/log/turboprint/print.log '---PageSize=A4' '---Collate' '---ColorModel=Gray' '---Duplex=None' '---job-uuid=urn:uuid:6ef8d68c-6d68-3dad-45ce-9ed7564be1a2' '---job-originating-host-name=localhost' '---time-at-creation=1400517052' '---time-at-processing=1400517052' '--ppdfile=/etc/cups/ppd/MG6250_Home.ppd' --psheader=/tmp/pstoturboprint2797.chunk --jobid=45 '--username=tim' '--title=TurboPrint & PrintFab • ... Printing Black & White'
COMPLETEPIPE=/usr/lib/turboprint/tpstdin --paste /tmp/pstoturboprint2797.chunk | gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=8 -sZPixSize=2480x3507 -r300x300 -dSAFER -dNOPAUSE -dBATCH -sOutputFile=/tmp/pstoturboprint2797.fifo - >> /var/log/turboprint/print.log
PREVIEWPIPE=
----------- Start of print job -----------
starting child process
tpprint 2.33-1 x64 (26-MAR-2014) - TurboPrint printer driver
Copyright (C)ZEDOnet GmbH, Irsee, Germany. All rights reserved.
19-May-2014 17:30
PPD file: /etc/cups/ppd/MG6250_Home.ppd
header file: /tmp/pstoturboprint2797.chunk
Searching PPD file and postscript header for options...
GPL Ghostscript Zedo2 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc. All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
ERROR:
set_feature: no value given
page size A4 overwritten by ---media=A4
duplex overwritten by ---Duplex=None
interpret_ps: no output file specified
::set_info_paths: setting preview file to /var/spool/turboprint/tim/zmf/45.zmf
Processing pages 1 through 1.
Page 1
Filetype=PBM Plusbits_per_pixel=8 bytes_per_line=2480 width=2480 height=3507
RGB mode 8bit
Printer=Canon_PIXMA_MG6200series; Module=Canon; Id=MP990
Colormode=1; Cartridge=0=Photo; Quality=0=Quick; Paper=0=Plain paper
Pagesize=3=A4; Paper Input=2=Lower Tray; Paper Output=0=Front
Duplex=0=Off; Copies=1; Mirror=0; Dithering=0; Flip=0
Page x=2400 y=3413; AppDpi x=300 y=300; DitDpi x=300 y=300;
PrnDpi x=300 y=300; Overlay=0
Quiet mode=Off (0:1,0,0,0); Ink Drying Wait Time=3-default (1:2,3,0,0); Paper Gap - Prevent paper abras=Default (2:3,0,0,0);
tpfile::get_patchsample_table: paper=HP Home&Office paper
table; linmode=gamma
table::build_gamma_table: i=0 color=4 gamma=300 max=100 saturation=100
gamma 300 max 100 saturation 100 for channel 0
correction=32767
canon::setup_printer_info: number of channels: 1
canon_info.model_level=5
canon::setup_printer_info: multi raster mode
canon::setup_printer_info: bits per pixel: 1
canon::setup_printer_info: multiraster package size=8
canon::setup_printer_info: MP990 mode
Canon init string: esc(c 30 0 1 esc(J 8
esc(t 80 0 1 esc(l 38 0
esc(p 2ab 0 1e0 0

Colormatch file=CLI521grey; Curves=300dpi_plain_mg8100; Table=plain_paper
Report at end of pdrive_class::begin_page
Total memory usage=1060059
PREVIEW y_offset=35 org_height=3508 src_scanline=34 preview_scanline=4
calculate_dim: print left=0 top=0 width=2400 height=3413
calculate_dim: section left=40 top=35 width=2400 height=3413
check_add_logo returned 0
Printed section of picture:
left=40 top=35 width=2400 height=3413
Printer: resolution x_dpi=300 y_dpi=300 color_mode=1
Page - printable area in printer pixels:
left=40 top=35 width=2400 height=3413
Print size in printer pixels, relative to printable area:
left=0 top=0 width=2400 height=3413
tpprint::update_ink: black_type=1 rgb_mode=0
tpprint::update_ink: black_type=1 rgb_mode=0
Time for <Profile> = 5
Time for <Color> = 613
Time for <Dither> = 13
Time for <Print> = 4
Time for <Total> = 656
Line counters: skip=0; bitmap=0; others=3413; 8bit=3413; white=1690; b/w=548
Color 0 sum: 27
total sum: 27
pixmap_class::open: can't read magic header
print_page: end of input file
Report at end of pdrivecontrol_class::release_printer
46103 inifile::open(buffer)
46103 inifile::open(buffer)
Total memory usage=92206
child process terminated
------------ End of print job - result = 0 ------------
job cancelling procedure - TPPID=2822 GSPID=2824 PVPID=
------------ END of tpprint filter ------------

zedonet
Site Admin
Posts: 1908
Joined: Fri Oct 06, 2006 8:02 am

Re: Canon MG6250 Printing Black & White

Post by zedonet » Tue May 20, 2014 8:43 am

The color mode is actually set to "Gray" in the print job.

Please check the color setting in the Chrome browser's print dialog. If it is correctly set to "Color", then check the default settings in TurboPrint Control Center (button "Configure", tab "Color").
If "Color mode" is set to "RGB (color), then please open a Terminal windows and enter the following command to check the command line print settings:

lpoptions -p <printername>

(replace <printername> with the queue short name, e.g. tp0 - as shown in TurboPrint Control, column "short").

There you may find something like "ColorModel=Gray" - to remove the color settings enter:

lpoptions -p <printername> -r ColorModel

Then try to print from Chrome.

TAW
Posts: 9
Joined: Wed May 14, 2014 5:00 pm

Re: Canon MG6250 Printing Black & White

Post by TAW » Tue May 20, 2014 9:16 pm

Hi,

This is the result of lpoptions -p MG6250_Home

columns=1 copies=1 cpi=10 device-uri=bjnp://10.85.0.170:8611 finishings=3 InputSlot=AutoSelect job-hold-until=no-hold job-priority=50 job-sheets=none,none lpi=6 marker-change-time=0 media=A4 MediaType=Plainpaper_4 number-up=1 ppd-timestamp=* prettyprint=true printer-commands=AutoConfigure,Clean,PrintSelfTestPage printer-info=Canon_MG6250_Home printer-is-accepting-jobs=true printer-is-colormanaged=true printer-make-and-model='Canon_PIXMA_MG6200series TurboPrint' printer-state=3 printer-state-change-time=1400088546 printer-state-reasons=none printer-type=10489884 printer-uri-supported=ipp://localhost:631/printers/MG6250_Home Resolution=300x300dpi sides=one-sided zedoAdjustC=0 zedoAdjustK=0 zedoAdjustM=0 zedoAdjustY=0 zedoBorderlessExpand=2 zedoBrightC=0 zedoBrightM=0 zedoBrightness=0 zedoCMYKspace=0 zedoColorModel=RGB zedoColorspace=5 zedoContrast=0 zedoDithering=ErrorDiffusion zedoDuplexAdjust=0 zedoDuplexadvanced=auto zedoGamut=0 zedoGreyToneA=0 zedoGreyToneB=0 zedoInklimitC=0 zedoInklimitK=0 zedoInklimitM=0 zedoInklimitY=0 zedoIntensity=0 zedoIntent=perception_0 zedoMirror=0 zedoPreview=preview-off zedoRefLight=65 zedoSettingA=0 zedoSettingB=0 zedoSettingC=0 zedoShadows=0 zedoTAC=0 zedoUCR=0 zedoUserColor=0

There are no settings in Chrome to change from Black & white to colour when using the Turboprint printer. It does have the option when I use the CUPS+Gutenprint driver.

Color mode is set to RGB in th TP control centre.

Tried the lpoptions -p <printername> -r ColorModel and it still prints in grey scale.

Tim

zedonet
Site Admin
Posts: 1908
Joined: Fri Oct 06, 2006 8:02 am

Re: Canon MG6250 Printing Black & White

Post by zedonet » Wed May 21, 2014 9:03 am

Thank you for sending the information! The problem seems to be the following:

The current version of the Chrome print dialog doesn't detect TurboPrint as a color printer driver, a workaround is to click on "Print using system dialog" at the bottom of the Chrome print dialog.

We are working on a solution.

TAW
Posts: 9
Joined: Wed May 14, 2014 5:00 pm

Re: Canon MG6250 Printing Black & White

Post by TAW » Sat May 24, 2014 10:16 pm

OK,

WIll wait till you have a solution

LughClyde
Posts: 9
Joined: Wed Dec 01, 2010 5:46 am

Re: Canon MG6250 Printing Black & White

Post by LughClyde » Sat Jun 14, 2014 4:49 pm

I am having the same problem with Chrome. I too wait the fix.

LughClyde
Posts: 9
Joined: Wed Dec 01, 2010 5:46 am

Re: Canon MG6250 Printing Black & White

Post by LughClyde » Sat Jun 14, 2014 5:00 pm

After reading this, I just tried printing from Google Drive from Firefox. It prints in color just fine.

TAW
Posts: 9
Joined: Wed May 14, 2014 5:00 pm

Re: Canon MG6250 Printing Black & White

Post by TAW » Wed Jul 02, 2014 5:45 pm

Is there still no fix for this.

Very annoying after paying for a non-working product.

TAW
Posts: 9
Joined: Wed May 14, 2014 5:00 pm

Re: Canon MG6250 Printing Black & White

Post by TAW » Tue Aug 12, 2014 6:29 am

Is there going to be a fix?

zedonet
Site Admin
Posts: 1908
Joined: Fri Oct 06, 2006 8:02 am

Re: Canon MG6250 Printing Black & White

Post by zedonet » Tue Aug 12, 2014 8:28 am

I'm sorry for the missing information - the problem has just been fixed in TurboPrint 2.34-1.

TAW
Posts: 9
Joined: Wed May 14, 2014 5:00 pm

Re: Canon MG6250 Printing Black & White

Post by TAW » Tue Aug 12, 2014 5:20 pm

Hi,

Thanks for the fix. Only problem is now my keyfile has expired as this is a new version.

Not sure why I have to pay for another one as it wasn't working properly!

LughClyde
Posts: 9
Joined: Wed Dec 01, 2010 5:46 am

Re: Canon MG6250 Printing Black & White

Post by LughClyde » Wed Aug 13, 2014 4:19 pm

It's working fine now with my HP 7510. I didn't have to do anything with a keyfile or anything else.

Thanks for the fix,
Clyde

TAW
Posts: 9
Joined: Wed May 14, 2014 5:00 pm

Re: Canon MG6250 Printing Black & White

Post by TAW » Wed Aug 13, 2014 5:18 pm

Unfortunately my keyfile licence says it is only valid up till Nov 2013 :(

Which means I will have to spend another EUR 17,95 to get it working again...

I didn't mind paying for the upgrade when I bought a new printer, but does this mean I will have to keep paying for 'upgrades' outside of the 6 months free term, so I can continue to use the same printer, when it suddenly stops working :shock:

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