Photo prints tinted cyan/blue (Canon i9900 and Turboprint)

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ChrisGregerson
Posts: 6
Joined: Sun Sep 04, 2011 10:41 pm

Photo prints tinted cyan/blue (Canon i9900 and Turboprint)

Post by ChrisGregerson » Tue Feb 28, 2017 12:00 am

I'm using Ubuntu and Turboprint to print with a Canon i9900 onto Canon photo paper. After printing with good results as recently as two weeks ago, my prints are now all tinted blue/cyan when using Turboprint. It shows up in, for example, the whites of the eyes which should have no ink at all. See attachment below.

I have printed nozzle tests that come out fine. I have also cleaned and deep cleaned the print head and done an alignment test but neither helped.

Printing on plain paper with the Linux BJC8500 printer driver (not using Turboprint) does NOT have a blue cast. See attachment. I tried photographing a color target and printed it with and without Turboprint -- there is only a blue cast in the Turboprint image.

(the BJC8500 driver does not work properly with photo paper, though, so I need Turboprint for printing photos).

It appears to be the Turboprint driver. I installed the newest version, that did not help.

Please advise what I can do to solve this problem. Thanks,

Chris Gregerson
cgregerson@gmail.com
20170227_160841.jpg
Photo prints with blue/cyan tint
20170227_160841.jpg (196 KiB) Viewed 5091 times
20170227_161006.jpg
Same photo printed without Turboprint and with Turboprint
20170227_161006.jpg (123.43 KiB) Viewed 5091 times
20170227_160808.jpg
Color target and a print of the target made with Turboprint
20170227_160808.jpg (194.11 KiB) Viewed 5091 times

zedonet
Site Admin
Posts: 1908
Joined: Fri Oct 06, 2006 8:02 am

Re: Photo prints tinted cyan/blue (Canon i9900 and Turboprint)

Post by zedonet » Tue Feb 28, 2017 9:10 am

Hello,

I am not sure if this is an ink problem (it looks as if the magenta ink cartridge had been replaced by a blue one) or a printer driver problem or a color profile problem (which is more likely as the BJC8500 driver prints okay).

Can you please send

- the TurboPrint logfile /var/log/turboprint/print.log directly after a "blue print" - section for the last print starting from "#### New print job" is sufficient
- a scan or photo of the printer's nozzle test page

Another question:

Are colors okay if you set TurboPrint to "Plain paper" media setting?

ChrisGregerson
Posts: 6
Joined: Sun Sep 04, 2011 10:41 pm

Re: Photo prints tinted cyan/blue (Canon i9900 and Turboprint)

Post by ChrisGregerson » Tue Feb 28, 2017 5:58 pm

Hi,

Thanks for your reply. I have attached a photo of the nozzle check page. I have also pasted the print log for a 4x6 glossy print that had a blue cast below this message.

The blue cast is still there on plain paper prints, but it might be less severe. I have attached two plain paper prints:
-a side-by-side comparison of the color target photo printed on plain paper with the BJC8500 driver versus the Turboprint driver. The Turboprint image appears to have a blue cast, but perhaps less severe than with photo paper.

-a side-by-side comparison of a digital photo and the same image printed on plain paper with Turboprint.

Thanks again,

Chris Gregerson
cgregerson@gmail.com
20170227_160951.jpg
Nozzle check
20170227_160951.jpg (104.42 KiB) Viewed 5081 times
20170227_171750.jpg
Color target printed on plain paper with BJC8500 and Turboprint
20170227_171750.jpg (129.58 KiB) Viewed 5081 times
20170228_103419.jpg
Photo printed on plain paper with Turboprint with original image for comparison
20170228_103419.jpg (172.26 KiB) Viewed 5081 times
PRINT LOG:
=================
#######################################################
NEW PRINT JOB Mon Feb 27 15:04:38 CST 2017 (pstoturboprint 2.30-1)
job-id 951
user chris
title (stdin)
copies 1
options ColorModel=RGB columns=1 cpi=10 finishings=3 InputSlot=AutomaticFeed lpi=6 media=4x6inBorderless MediaType=CanonPhotoPlusGlossyPP101_6 number-up=1 Resolution=603x600dpi sides=one-sided zedoAdjustC=0 zedoAdjustK=0 zedoAdjustM=0 zedoAdjustY=0 zedoBorderlessExpand=1 zedoBrightC=0 zedoBrightM=0 zedoBrightness=5 zedoCMYKspace=0 zedoColorModel=RGB zedoColorspace=6 zedoContrast=0 zedoDithering=ErrorDiffusion zedoDuplexAdjust=0 zedoDuplexadvanced=manual zedoGamut=0 zedoGreyToneA=0 zedoGreyToneB=0 zedoInklimitC=0 zedoInklimitK=0 zedoInklimitM=0 zedoInklimitY=0 zedoIntensity=0 zedoIntent=perception_0 zedoMirror=0 zedoPreview=0 zedoRefLight=65 zedoShadows=0 zedoTAC=0 zedoUCR=0 zedoUserColor=0 job-uuid=urn:uuid:d630848c-6d96-3dd2-4978-15ea11560a96 job-originating-host-name=localhost time-at-creation=1488229476 time-at-processing=1488229478 Duplex=None PageSize=4x6inBorderless
file
ppdfile /etc/cups/ppd/i9900-TurboPrint.ppd
queue i9900-TurboPrint
process info: uid=7(lp) gid=7(lp) groups=7(lp)
test directory access:
drwxr-xr-x 2 root root 69632 Feb 26 01:24 /usr/share/turboprint/printers
linux-vdso.so.1 => (0x00007fff6b3b2000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f3afe562000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f3afe19d000)
/lib64/ld-linux-x86-64.so.2 (0x00007f3afe890000)
device for i9900-TurboPrint: tpu://Canon/i9900/SN=IHUJPT
/usr/bin/tpprint -v2 -l/var/log/turboprint/print.log '--username=chris' '--ppdfile=/etc/cups/ppd/i9900-TurboPrint.ppd' --psfeatures '---ColorModel=RGB' '---columns=1' '---cpi=10' '---finishings=3' '---InputSlot=AutomaticFeed' '---lpi=6' '---media=4x6inBorderless' '---MediaType=CanonPhotoPlusGlossyPP101_6' '---number-up=1' '---Resolution=603x600dpi' '---sides=one-sided' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoAdjustM=0' '---zedoAdjustY=0' '---zedoBorderlessExpand=1' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoBrightness=5' '---zedoCMYKspace=0' '---zedoColorModel=RGB' '---zedoColorspace=6' '---zedoContrast=0' '---zedoDithering=ErrorDiffusion' '---zedoDuplexAdjust=0' '---zedoDuplexadvanced=manual' '---zedoGamut=0' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoInklimitY=0' '---zedoIntensity=0' '---zedoIntent=perception_0' '---zedoMirror=0' '---zedoPreview=0' '---zedoRefLight=65' '---zedoShadows=0' '---zedoTAC=0' '---zedoUCR=0' '---zedoUserColor=0' '---job-uuid=urn:uuid:d630848c-6d96-3dd2-4978-15ea11560a96' '---job-originating-host-name=localhost' '---time-at-creation=1488229476' '---time-at-processing=1488229478' '---Duplex=None' '---PageSize=4x6inBorderless' /tmp/pstoturboprint24573.chunk /tmp/pstoturboprint24573.var
Searching PPD file and postscript header for options...
page size 4x6inBorderless overwritten by ---media=4x6inBorderless
duplex overwritten by ---Duplex=None
borderless offset corrected to left =58 top=48
check_flag_file: opening /var/spool/turboprint/chris/prv/i9900-TurboPrint
check_flag_file: contents Canon_i9900_(TurboPrint)
check_flag_file: opening /var/spool/turboprint/chris/sml/i9900-TurboPrint
tpprint: at end of main result=0
----------- Start of var file -----------
ZEDOPARM="$ZEDOPARM zedoColorModel=RGB"
ZEDOPARM="$ZEDOPARM zedoCartridgeType=Photo"
ZEDOPARM="$ZEDOPARM zedoInputSlot=AutomaticFeed"
ZEDOPARM="$ZEDOPARM zedoMediaType=CanonPhotoPlusGlossyPP101_6"
ZEDOPARM="$ZEDOPARM zedoOutputBin=Front"
ZEDOPARM="$ZEDOPARM zedoPageSize=4x6inBorderless"
ZEDOPARM="$ZEDOPARM zedoAdjustC=0"
ZEDOPARM="$ZEDOPARM zedoAdjustK=0"
ZEDOPARM="$ZEDOPARM zedoAdjustM=0"
ZEDOPARM="$ZEDOPARM zedoAdjustY=0"
ZEDOPARM="$ZEDOPARM zedoBorderlessExpand=1"
ZEDOPARM="$ZEDOPARM zedoBrightC=0"
ZEDOPARM="$ZEDOPARM zedoBrightM=0"
ZEDOPARM="$ZEDOPARM zedoBrightness=5"
ZEDOPARM="$ZEDOPARM zedoCMYKspace=0"
ZEDOPARM="$ZEDOPARM zedoColorspace=6"
ZEDOPARM="$ZEDOPARM zedoContrast=0"
ZEDOPARM="$ZEDOPARM zedoDithering=ErrorDiffusion"
ZEDOPARM="$ZEDOPARM zedoDuplexAdjust=0"
ZEDOPARM="$ZEDOPARM zedoDuplexadvanced=manual"
ZEDOPARM="$ZEDOPARM zedoGamut=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneA=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneB=0"
ZEDOPARM="$ZEDOPARM zedoInklimitC=0"
ZEDOPARM="$ZEDOPARM zedoInklimitK=0"
ZEDOPARM="$ZEDOPARM zedoInklimitM=0"
ZEDOPARM="$ZEDOPARM zedoInklimitY=0"
ZEDOPARM="$ZEDOPARM zedoIntensity=0"
ZEDOPARM="$ZEDOPARM zedoIntent=perception_0"
ZEDOPARM="$ZEDOPARM zedoMirror=0"
ZEDOPARM="$ZEDOPARM zedoRefLight=65"
ZEDOPARM="$ZEDOPARM zedoShadows=0"
ZEDOPARM="$ZEDOPARM zedoTAC=0"
ZEDOPARM="$ZEDOPARM zedoUCR=0"
ZEDOPARM="$ZEDOPARM zedoDuplex=None"
ZEDOPARM="$ZEDOPARM zedoResolution=603x600dpi"
ZEDOPARM="$ZEDOPARM zedoPrinterDriver=Canon_i9900"
PDFFILE=0
GSPPDFOUND=1
GSCOLORMODE=2
GSCOLORBITS=8
GSXDPI=606
GSYDPI=606
GSWIDTH=2424
GSHEIGHT=3636
TPWIDTH=4040
TPHEIGHT=6060
TPXOFFSET=58
TPYOFFSET=48
DUPLEXMEDIA=4x6inBorderless
DUPLEX=0
PREVIEW=2
NOPRINT=0
BORDERLESS=1
PVXDPI=170
PVYDPI=170
PVWIDTH=680
PVHEIGHT=1020
----------- End of var file -----------
tpstdin --parsedsc result=0
GSRESULT=GPL Ghostscript Zedo2 9.05 (2012-02-08) GSVERSION=Zedo GSZEDODEVICE=1
Setting INPUTFILE to /tmp/pstoturboprint24573.ps
Reading from /tmp/pstoturboprint24573.ps
GSCOMMANDLINE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=2424x3636 -r606x606 -dSAFER -dNOPAUSE -dBATCH
TPCOMMANDLINE=/usr/bin/tpprint -a0 -e1 -s4040x6060 -p58x48 -v2 -l/var/log/turboprint/print.log '---ColorModel=RGB' '---columns=1' '---cpi=10' '---finishings=3' '---InputSlot=AutomaticFeed' '---lpi=6' '---media=4x6inBorderless' '---MediaType=CanonPhotoPlusGlossyPP101_6' '---number-up=1' '---Resolution=603x600dpi' '---sides=one-sided' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoAdjustM=0' '---zedoAdjustY=0' '---zedoBorderlessExpand=1' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoBrightness=5' '---zedoCMYKspace=0' '---zedoColorModel=RGB' '---zedoColorspace=6' '---zedoContrast=0' '---zedoDithering=ErrorDiffusion' '---zedoDuplexAdjust=0' '---zedoDuplexadvanced=manual' '---zedoGamut=0' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoInklimitY=0' '---zedoIntensity=0' '---zedoIntent=perception_0' '---zedoMirror=0' '---zedoPreview=0' '---zedoRefLight=65' '---zedoShadows=0' '---zedoTAC=0' '---zedoUCR=0' '---zedoUserColor=0' '---job-uuid=urn:uuid:d630848c-6d96-3dd2-4978-15ea11560a96' '---job-originating-host-name=localhost' '---time-at-creation=1488229476' '---time-at-processing=1488229478' '---Duplex=None' '---PageSize=4x6inBorderless' '--ppdfile=/etc/cups/ppd/i9900-TurboPrint.ppd' --psheader=/tmp/pstoturboprint24573.chunk --jobid=951 '--username=chris' '--title=(stdin)' --preview=/tmp/pstoturboprint24573.pvfifo
COMPLETEPIPE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=2424x3636 -r606x606 -dSAFER -dNOPAUSE -dBATCH -sOutputFile=/tmp/pstoturboprint24573.fifo /tmp/pstoturboprint24573.ps >> /var/log/turboprint/print.log
PREVIEWPIPE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=680x1020 -r170x170 -dSAFER -dNOPAUSE -dBATCH -sOutputFile=/tmp/pstoturboprint24573.pvfifo /tmp/pstoturboprint24573.ps >> /var/log/turboprint/print.log
----------- Start of print job -----------
backchannel_fd=5
starting child process
tpprint 2.42-1 x64 (01-FEB-2017) - TurboPrint printer driver
Copyright (C)ZEDOnet GmbH, Irsee, Germany. All rights reserved.
27-Feb-2017 15:04
PPD file: /etc/cups/ppd/i9900-TurboPrint.ppd
header file: /tmp/pstoturboprint24573.chunk
Searching PPD file and postscript header for options...
page size 4x6inBorderless overwritten by ---media=4x6inBorderless
duplex overwritten by ---Duplex=None
GPL Ghostscript Zedo2 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc. All rights reserved.
This software comes withinterpret_ps: no output file specified
NO WARRANTY: see the file PUBLIC for details.
::set_info_paths: setting preview file to /var/spool/turboprint/chris/zmf/951.zmf
GPL Ghostscript Zedo2 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc. All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
# CountGray=1 CountRGB=13 CountCMYK=0 DocWidth=293 DocHeight=432 AutoRotate=0 DocCopies=1Filetype=PBM Plusbits_per_pixel=32 bytes_per_line=9696 width=2424 height=3636
RGB mode 8bit
# CountGray=0 CountRGB=1589983 CountCMYK=0 DocWidth=293 DocHeight=432 AutoRotate=0 DocCopies=1print_file: tp_init->preview=2
print_file: preview with pause - wait for user confirmation
set_image width=680 height=1020
print_page: preview dialog returned 1
Printer=Canon_i9900; Module=Canon; Id=i9950
printable_width=4196 max_printable_width=0

Colormode=2; Cartridge=0=Photo; Quality=3=Super; Paper=3=Canon PhotoPlusGlossy PP101
Pagesize=19=4x6" Borderless; Paper Input=0=Automatic Feed; Paper Output=0=Front
Duplex=0=Off; Copies=1; Mirror=0; Dithering=0; Flip=0
Page x=2517 y=3765; AppDpi x=600 y=600; DitDpi x=600 y=600;
PrnDpi x=600 y=600; Overlay=0

tpfile::get_patchsample_table: paper=Canon Photo Paper Plus Glossy PP101
patches; linmode=density
table::build_gamma_table: i=0 color=4 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 0
correction=32767
table::build_gamma_table: i=1 color=5 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 1
correction=32767
table::build_gamma_table: i=2 color=6 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 2
correction=32767
table::build_gamma_table: i=3 color=7 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 3
correction=32767
table::build_gamma_table: i=4 color=8 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 4
correction=32767
table::build_gamma_table: i=5 color=9 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 5
correction=32767
table::build_gamma_table: i=6 color=0 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 6
correction=32767
table::build_gamma_table: i=7 color=1 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 7
correction=32767
matchtable->profile_datafile_version = 1
shadow: 0 => adjust 100 min 50/10 max 50; grey: a=0 b=0; colorspace=WIDE; cmykspace=0; intent=perceptual; daylight = 6500K
matchtable->numchannels=6
multi_profile_switch=150 multi_c2_switch=100 multi_m2_switch=100
ucr_up=191; max_ink=640; ucr_add=64
polyfit mode=0 channels=4 terms=57 patches=221
polyfit mode=0 channels=5 terms=70 patches=415
have_brighter_grey=0
max_dens_val[GREY_BRIGHT]=-32768 min_dens_val[GREY_BRIGHT]=32767 max_dens_val[GREY_BRIGHTER]=-32768 min_dens_val[GREY_BRIGHTER]=32767
bright_cyan_fac=219 bright_magenta_fac=219
black_fac=100 cyan_fac=57 magenta_fac=64 yellow_fac=38
printer white:l=956 a-003 b-017
printer white poly:l=956 a-003 b-017
printer black:l=089 a+014 b-070
printer black poly:l=063 a-029 b-045
printer darkest poly:l=063 a-029 b-045
black l=00 a+00 b+00 => l=063 a-029 b-045: K99 C18 M19 Y18 c00 m00 k00 g00 h00
black94 l=02 a+00 b+00 => l=104 a-017 b-042: K77 C50 M57 Y58 c00 m00 k00 g00 h00
black87 l=09 a+00 b+00 => l=167 a-013 b-025: K29 C63 M69 Y72 c00 m00 k00 g00 h00
black75 l=26 a+00 b+00 => l=287 a+001 b-028: K00 C40 M50 Y57 c35 m33 k00 g00 h00
black62 l=40 a+00 b+00 => l=415 a+001 b-031: K00 C09 M14 Y33 c77 m80 k00 g00 h00
black50 l=54 a+00 b+00 => l=534 a+000 b-032: K00 C00 M00 Y22 c71 m78 k00 g00 h00
black37 l=66 a+00 b+00 => l=644 a+000 b-034: K00 C00 M00 Y14 c49 m54 k00 g00 h00
black25 l=78 a+00 b+00 => l=752 a-001 b-036: K00 C00 M00 Y08 c29 m32 k00 g00 h00
black12 l=89 a+00 b+00 => l=854 a+001 b-036: K00 C00 M00 Y03 c13 m14 k00 g00 h00
white l=99 a+00 b+00 => l=955 a-006 b-020: K00 C00 M00 Y00 c00 m00 k00 g00 h00
cyan l=89 a-134 b-18 => l=635 a-357 b-371: K00 C29 M00 Y00 c90 m00 k00 g00 h00
magenta l=59 a+156 b-65 => l=576 a+691 b-118: K00 C00 M30 Y00 c00 m92 k00 g00 h00
yellow l=99 a-24 b+119 => l=874 a-051 b+961: K00 C00 M00 Y98 c00 m00 k00 g00 h00
red l=58 a+134 b+99 => l=517 a+686 b+566: K00 C00 M91 Y73 c00 m16 k00 g00 h00
green l=88 a-213 b+100 => l=577 a-767 b+452: K00 C30 M00 Y67 c90 m00 k00 g00 h00
blue l=14 a+138 b-144 => l=354 a+129 b-619: K00 C88 M00 Y00 c21 m83 k00 g00 h00
canon::setup_printer_info: number of channels: 8
canon_info.model_level=2
canon::setup_printer_info: bits per pixel: 4
canon::setup_printer_info: i9950/iP100 mode
Canon init string: esc(c 30 9 4 esc(J 1
esc(t 80 90 4 esc(l 34 d
esc(p 179 0 fc 0

Colormatch file=BCI6RG; Curves=4800dpi_i9950; Table=canon_pp101
Report at end of pdrive_class::begin_page
Total memory usage=4928261
PREVIEW y_offset=0 org_height=3766 src_scanline=-1 preview_scanline=0
calculate_dim: print left=34 top=28 width=2424 height=3636
calculate_dim: section left=0 top=0 width=2424 height=3636
check_add_logo returned 0
Printed section of picture:
left=0 top=0 width=2424 height=3636
Printer: resolution x_dpi=600 y_dpi=600 color_mode=2
Page - printable area in printer pixels:
left=0 top=0 width=2517 height=3765
Print size in printer pixels, relative to printable area:
left=34 top=28 width=2424 height=3636
tpprint::update_ink: black_type=1 rgb_mode=0
tpprint::update_ink: black_type=1 rgb_mode=0
Time for <Profile> = 353
Time for <Color> = 633
Time for <Dither> = 1707
Time for <Print> = 366
Time for <Total> = 3423
Line counters: skip=28; bitmap=0; others=3636; 8bit=0; white=10; b/w=0
Color 0 sum: 18
Color 1 sum: 101
Color 2 sum: 118
Color 3 sum: 190
Color 4 sum: 375
Color 5 sum: 396
Color 6 sum: 4
Color 7 sum: 0
total sum: 1202
pixmap_class::open: end of file reached
print_page: end of input file
Report at end of pdrivecontrol_class::release_printer
Total memory usage=0
child process terminated
tpprint: at end of main result=-21
------------ End of print job - result = 0 ------------
job cancelling procedure - TPPID=24602 GSPID=24604 PVPID=24603
------------ END of tpprint filter ------------

zedonet
Site Admin
Posts: 1908
Joined: Fri Oct 06, 2006 8:02 am

Re: Photo prints tinted cyan/blue (Canon i9900 and Turboprint)

Post by zedonet » Wed Mar 01, 2017 9:59 am

I suspect the problem is in the photo inks (photo cyan and/or photo magenta) - the BJC8500 driver doesn't use the photo inks.

For testing, you can configure TurboPrint to use only the regular cyan and magenta: TurboPrint Control -> dialog "Configure..." -> tab "Ink Ctrl" -> set the "Bright Cyan" and "Bright Magenta" sliders to minimum (0%).

ChrisGregerson
Posts: 6
Joined: Sun Sep 04, 2011 10:41 pm

Re: Photo prints tinted cyan/blue (Canon i9900 and Turboprint)

Post by ChrisGregerson » Thu Mar 02, 2017 10:31 pm

Thanks. I tried printing on photo paper with "photo magenta" and "photo cyan" set to 0%. It did remove the blue cast (see attached photo).

I then tried setting just photo cyan to 0%. That was still blue, although not as much (see same attachment).

I want to use all the colors in the printer. What should I do next to try getting all the colors to work properly?

Thanks,

Chris Gregerson
cgregerson@gmail.com
20170302_101759.jpg
Three prints with photo cyan and magenta set to normal, zero, and just one active.
20170302_101759.jpg (128.56 KiB) Viewed 5069 times
ps. I tried making another print with "photo magenta" set to zero, but the printer is not responding for the past day. Any jobs remain cued indefinitely. I restarted tpdaemon and cups several times, the only other response I can get is "printers status failed - no access" in the Turboprint Monitor.

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