Canon PIXMA IP 4850, premature end of printing

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dilmar
Posts: 2
Joined: Thu Jun 20, 2013 8:48 am

Canon PIXMA IP 4850, premature end of printing

Post by dilmar » Thu Jun 20, 2013 8:56 am

Hello,

sometimes when i pront a page, a cd, or some other else, the printer stops to work
before to finish the job. The result is a page or a cd partially written.
After stop, the printer returns in idle mode, showing no errors.

I don't know when it happens, but it happens, with different kinds of software,
it can happens also if I try to print the test page!.

It happes with TPU and USB location.

This is the log of a failed printing:

Code: Select all

NEW PRINT JOB gio 20 giu 2013, 10.26.32, CEST (pstoturboprint 2.30-1)
job-id 341
user moonchild
title Metro_Last_Light_(2013)_CUSTOM-[cd2]-[www.FreeCovers.net].jpg
copies 1
options columns=1 cpi=10 Duplex=None finishings=3 InkType=Color_1 InputSlot=AutoSelect lpi=6 media=Custom1001 MediaType=CDprintable_4 number-up=1 OutputBin=Front PageRegion=Custom1001 PageSize=Custom1001 PrintingMode=Color Resolution=602x600dpi sides=one-sided zedoAdjustC=0 zedoAdjustK=0 zedoAdjustM=0 zedoAdjustY=0 zedoBorderlessExpand=2 zedoBrightC=0 zedoBrightM=0 zedoBrightness=0 zedoCMYKspace=0 zedoColorModel=RGB zedoColorspace=0 zedoContrast=0 zedoDithering=ErrorDiffusion zedoDuplexAdjust=0 zedoDuplexadvanced=auto zedoGamut=0 zedoGreyToneA=0 zedoGreyToneB=0 zedoInklimitC=0 zedoInklimitK=0 zedoInklimitM=0 zedoInklimitY=0 zedoIntensity=0 zedoIntent=perception_0 zedoLicenseType=License zedoMirror=0 zedoPreview=preview-off zedoPrinterDriver=Canon-PIXMA-iP4800series zedoRefLight=65 zedoSettingA=0 zedoSettingB=0 zedoSettingC=0 zedoShadows=0 zedoTAC=0 zedoUCR=0 zedoUserColor=0 job-uuid=urn:uuid:deaf7635-fa76-3616-5f02-c015aac8ee2e job-originating-host-name=localhost time-at-creation=1371716792 time-at-processing=1371716792
file 
ppdfile /etc/cups/ppd/iP4800series-TurboPrint.ppd
queue iP4800series-TurboPrint
process info: uid=4(lp) gid=7(lp) gruppi=7(lp)
test directory access:
drwxr-xr-x 2 root root 20480 19 giu 06.25 /usr/share/turboprint/printers
	linux-vdso.so.1 (0x00007fff6cfca000)
	libm.so.6 => /lib64/libm.so.6 (0x00007f2184f6e000)
	libc.so.6 => /lib64/libc.so.6 (0x00007f2184bc3000)
	/lib64/ld-linux-x86-64.so.2 (0x00007f2185265000)
/usr/bin/tpprint -v2 -l/var/log/turboprint/print.log '--username=moonchild' '--ppdfile=/etc/cups/ppd/iP4800series-TurboPrint.ppd' --psfeatures  '---columns=1' '---cpi=10' '---Duplex=None' '---finishings=3' '---InkType=Color_1' '---InputSlot=AutoSelect' '---lpi=6' '---media=Custom1001' '---MediaType=CDprintable_4' '---number-up=1' '---OutputBin=Front' '---PageRegion=Custom1001' '---PageSize=Custom1001' '---PrintingMode=Color' '---Resolution=602x600dpi' '---sides=one-sided' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoAdjustM=0' '---zedoAdjustY=0' '---zedoBorderlessExpand=2' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoBrightness=0' '---zedoCMYKspace=0' '---zedoColorModel=RGB' '---zedoColorspace=0' '---zedoContrast=0' '---zedoDithering=ErrorDiffusion' '---zedoDuplexAdjust=0' '---zedoDuplexadvanced=auto' '---zedoGamut=0' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoInklimitY=0' '---zedoIntensity=0' '---zedoIntent=perception_0' '---zedoLicenseType=License' '---zedoMirror=0' '---zedoPreview=preview-off' '---zedoPrinterDriver=Canon-PIXMA-iP4800series' '---zedoRefLight=65' '---zedoSettingA=0' '---zedoSettingB=0' '---zedoSettingC=0' '---zedoShadows=0' '---zedoTAC=0' '---zedoUCR=0' '---zedoUserColor=0' '---job-uuid=urn:uuid:deaf7635-fa76-3616-5f02-c015aac8ee2e' '---job-originating-host-name=localhost' '---time-at-creation=1371716792' '---time-at-processing=1371716792' /tmp/pstoturboprint13749.chunk /tmp/pstoturboprint13749.var
Searching PPD file and postscript header for options...
page size Custom1001 overwritten by ---media=Custom1001
duplex overwritten by ---Duplex=None
cd offset corrected to left=-186 top=3157
check_flag_file: opening /var/spool/turboprint/moonchild/prv/iP4800series-TurboPrint
check_flag_file: contents Canon_PIXMA_iP4800series_(TurboPrint)
check_flag_file: opening /var/spool/turboprint/moonchild/sml/iP4800series-TurboPrint
----------- Start of var file -----------
ZEDOPARM="$ZEDOPARM zedoColorModel=RGB"
ZEDOPARM="$ZEDOPARM zedoInputSlot=AutoSelect"
ZEDOPARM="$ZEDOPARM zedoMediaType=CDprintable_4"
ZEDOPARM="$ZEDOPARM zedoOutputBin=Front"
ZEDOPARM="$ZEDOPARM zedoPageSize=Custom1001"
ZEDOPARM="$ZEDOPARM zedoCartridgeType=Color"
ZEDOPARM="$ZEDOPARM zedoAdjustK=0"
ZEDOPARM="$ZEDOPARM zedoAdjustM=0"
ZEDOPARM="$ZEDOPARM zedoAdjustY=0"
ZEDOPARM="$ZEDOPARM zedoBorderlessExpand=2"
ZEDOPARM="$ZEDOPARM zedoBrightC=0"
ZEDOPARM="$ZEDOPARM zedoBrightM=0"
ZEDOPARM="$ZEDOPARM zedoBrightness=0"
ZEDOPARM="$ZEDOPARM zedoCMYKspace=0"
ZEDOPARM="$ZEDOPARM zedoAdjustC=0"
ZEDOPARM="$ZEDOPARM zedoColorspace=0"
ZEDOPARM="$ZEDOPARM zedoContrast=0"
ZEDOPARM="$ZEDOPARM zedoDithering=ErrorDiffusion"
ZEDOPARM="$ZEDOPARM zedoDuplexAdjust=0"
ZEDOPARM="$ZEDOPARM zedoDuplexadvanced=auto"
ZEDOPARM="$ZEDOPARM zedoGamut=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneA=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneB=0"
ZEDOPARM="$ZEDOPARM zedoInklimitC=0"
ZEDOPARM="$ZEDOPARM zedoInklimitK=0"
ZEDOPARM="$ZEDOPARM zedoInklimitM=0"
ZEDOPARM="$ZEDOPARM zedoInklimitY=0"
ZEDOPARM="$ZEDOPARM zedoIntensity=0"
ZEDOPARM="$ZEDOPARM zedoIntent=perception_0"
ZEDOPARM="$ZEDOPARM zedoMirror=0"
ZEDOPARM="$ZEDOPARM zedoRefLight=65"
ZEDOPARM="$ZEDOPARM zedoSettingA=0"
ZEDOPARM="$ZEDOPARM zedoSettingB=0"
ZEDOPARM="$ZEDOPARM zedoSettingC=0"
ZEDOPARM="$ZEDOPARM zedoShadows=0"
ZEDOPARM="$ZEDOPARM zedoTAC=0"
ZEDOPARM="$ZEDOPARM zedoUCR=0"
ZEDOPARM="$ZEDOPARM zedoPrinterDriver=Canon_PIXMA_iP4800series"
ZEDOPARM="$ZEDOPARM zedoResolution=602x600dpi"
ZEDOPARM="$ZEDOPARM zedoDuplex=None"
PDFFILE=0
GSPPDFOUND=1
GSCOLORMODE=2
GSCOLORBITS=8
GSXDPI=600
GSYDPI=600
GSWIDTH=3307
GSHEIGHT=3307
TPWIDTH=5512
TPHEIGHT=5512
TPXOFFSET=-186
TPYOFFSET=3157
DUPLEXMEDIA=Custom1001
DUPLEX=0
PREVIEW=2
NOPRINT=0
BORDERLESS=0
PVXDPI=185
PVYDPI=185
PVWIDTH=1019
PVHEIGHT=1019
----------- End of var file -----------
tpstdin --parsedsc result=0
GSRESULT=GPL Ghostscript Zedo2 9.05 (2012-02-08) GSVERSION=Zedo GSZEDODEVICE=1
Setting INPUTFILE to /tmp/pstoturboprint13749.ps
Reading from /tmp/pstoturboprint13749.ps
GSCOMMANDLINE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=3307x3307 -r600x600 -dSAFER -dNOPAUSE -dBATCH
TPCOMMANDLINE=/usr/bin/tpprint -a0 -e1 -s5512x5512 -p-186x3157 -v2 -l/var/log/turboprint/print.log  '---columns=1' '---cpi=10' '---Duplex=None' '---finishings=3' '---InkType=Color_1' '---InputSlot=AutoSelect' '---lpi=6' '---media=Custom1001' '---MediaType=CDprintable_4' '---number-up=1' '---OutputBin=Front' '---PageRegion=Custom1001' '---PageSize=Custom1001' '---PrintingMode=Color' '---Resolution=602x600dpi' '---sides=one-sided' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoAdjustM=0' '---zedoAdjustY=0' '---zedoBorderlessExpand=2' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoBrightness=0' '---zedoCMYKspace=0' '---zedoColorModel=RGB' '---zedoColorspace=0' '---zedoContrast=0' '---zedoDithering=ErrorDiffusion' '---zedoDuplexAdjust=0' '---zedoDuplexadvanced=auto' '---zedoGamut=0' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoInklimitY=0' '---zedoIntensity=0' '---zedoIntent=perception_0' '---zedoLicenseType=License' '---zedoMirror=0' '---zedoPreview=preview-off' '---zedoPrinterDriver=Canon-PIXMA-iP4800series' '---zedoRefLight=65' '---zedoSettingA=0' '---zedoSettingB=0' '---zedoSettingC=0' '---zedoShadows=0' '---zedoTAC=0' '---zedoUCR=0' '---zedoUserColor=0' '---job-uuid=urn:uuid:deaf7635-fa76-3616-5f02-c015aac8ee2e' '---job-originating-host-name=localhost' '---time-at-creation=1371716792' '---time-at-processing=1371716792' '--ppdfile=/etc/cups/ppd/iP4800series-TurboPrint.ppd' --psheader=/tmp/pstoturboprint13749.chunk --jobid=341 '--username=moonchild' '--title=Metro_Last_Light_(2013)_CUSTOM-[cd2]-[www.FreeCovers.net].jpg'  --preview=/tmp/pstoturboprint13749.pvfifo
COMPLETEPIPE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=3307x3307 -r600x600 -dSAFER -dNOPAUSE -dBATCH -sOutputFile=/tmp/pstoturboprint13749.fifo /tmp/pstoturboprint13749.ps >> /var/log/turboprint/print.log
PREVIEWPIPE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=1019x1019 -r185x185 -dSAFER -dNOPAUSE -dBATCH -sOutputFile=/tmp/pstoturboprint13749.pvfifo /tmp/pstoturboprint13749.ps >> /var/log/turboprint/print.log
----------- Start of print job -----------
starting child process
tpprint 2.30-1 x64 (10-MAY-2013) - TurboPrint printer driver
Copyright (C)ZEDOnet GmbH, Irsee, Germany. All rights reserved.
20-Jun-2013 10:26
PPD file: /etc/cups/ppd/iP4800series-TurboPrint.ppd
header file: /tmp/pstoturboprint13749.chunk
Searching PPD file and postscript header for options...
GPL Ghostscript Zedo2 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc.  All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
page size Custom1001 overwritten by ---media=Custom1001
duplex overwritten by ---Duplex=None
interpret_ps: no output file specified
::set_info_paths: setting preview file to /var/spool/turboprint/moonchild/zmf/341.zmf
GPL Ghostscript Zedo2 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc.  All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
Filetype=PBM Plusbits_per_pixel=32 bytes_per_line=13228  width=3307 height=3307
RGB mode 8bit
Custom user pagesize id=1001
width=5512 height=5512
minmargins left=134 right=134 top=118 bottom=275
margins left=394 right=394 top=394 bottom=394
offset left=-38 right=0 scale x=10000 y=10000
size corrected to 5342 10066
offset corrected for CD printing to left=-78 top=-78
margins corrected to l,r,t,b=247,449,3590,1830
cdmask 906,4646
print_file: tp_init->preview=2
print_file: preview with pause - wait for user confirmation
set_image width=1019 height=1019
print_page: preview dialog returned 2
Printer=Canon_PIXMA_iP4800series; Module=Canon; Id=iP4600
Colormode=2; Cartridge=0=Color; Quality=2=Super; Paper=10=CD printable
Pagesize=1001=CD/DVD; Paper Input=0=Auto Select; Paper Output=0=Front
Duplex=0=Off; Copies=1; Mirror=0; Dithering=0; Flip=0
Page x=2855 y=4870; AppDpi x=600 y=600; DitDpi x=600 y=600; 
PrnDpi x=600 y=600; Overlay=0
Quiet mode=Off (0:1,0,0,0); Ink Drying Wait Time=3-default (1:2,3,0,0); Paper Gap - Prevent paper abras=Default (2:3,0,0,0); 
tpfile::get_patchsample_table: paper=CD printable verbatim matte photo
table::get_patchsample_struct: default_bright_ink set to default 100
patches; linmode=density
table::build_gamma_table: i=0 color=4 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 0
correction=32767
table::build_gamma_table: i=1 color=5 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 1
correction=32994
table::build_gamma_table: i=2 color=6 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 2
correction=34295
table::build_gamma_table: i=3 color=7 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 3
correction=32053
cmm::generate_memory_profile: multi3c_k_grey=1 lin_mode set to density
shadow: 0 => adjust 100 min 50/10 max 50; grey: a=0 b=0; colorspace=APPLE; cmykspace=0; intent=perceptual; daylight = 6500K
cmm::generate_memory_profile: multi3c_mode=TRUE
multi_profile_switch=150 multi_c2_switch=100 multi_m2_switch=100
ucr_up=166; max_ink=510; ucr_add=38
polyfit mode=2 channels=3 terms=52 patches=1
support::matrix_invert: matrix not invertible
support::matrix_invert: matrix not invertible
support::matrix_invert: matrix not invertible
polyfit mode=4 channels=3 terms=40 patches=125
bright_cyan_fac=0  bright_magenta_fac=0 
black_fac=100 cyan_fac=96  magenta_fac=94 yellow_fac=99
init_cmyk2multichannel: c2fac=0 m2fac=0 kfac=100 k2fac=0 k3fac=0 multi_max_ink=512
printer white:l=901 a+004 b+049
printer white poly:l=901 a+004 b+049
printer black poly:l=261 a+047 b+042
printer darkest poly:l=261 a+047 b+042
black   l=00 a+00 b+00 => l=271 a+041 b+002: K89 C46 M43 Y25 c00 m00 k00 g00
black94 l=06 a+00 b+00 => l=302 a+013 b-009: K70 C64 M40 Y33 c00 m00 k00 g00
black87 l=17 a+00 b+00 => l=344 a+004 b-009: K47 C64 M45 Y46 c00 m00 k00 g00
black75 l=34 a+00 b+00 => l=445 a+004 b-002: K06 C57 M50 Y57 c00 m00 k00 g00
black62 l=48 a+00 b+00 => l=538 a+002 b+003: K00 C43 M37 Y45 c00 m00 k00 g00
black50 l=60 a+00 b+00 => l=621 a+003 b+008: K00 C30 M25 Y32 c00 m00 k00 g00
black37 l=71 a+00 b+00 => l=697 a+004 b+011: K00 C19 M15 Y23 c00 m00 k00 g00
black25 l=82 a+00 b+00 => l=769 a+004 b+016: K00 C12 M08 Y12 c00 m00 k00 g00
black12 l=91 a+00 b+00 => l=836 a+004 b+022: K00 C06 M03 Y04 c00 m00 k00 g00
white   l=99 a+00 b+00 => l=899 a+002 b+046: K00 C00 M00 Y00 c00 m00 k00 g00
cyan    l=89 a-54 b-17 => l=759 a-120 b-159: K00 C32 M00 Y00 c00 m00 k00 g00
magenta l=64 a+87 b-52 => l=609 a+472 b-164: K00 C00 M59 Y00 c00 m00 k00 g00
yellow  l=97 a-14 b+86 => l=869 a-055 b+647: K00 C00 M00 Y72 c00 m00 k00 g00
red     l=58 a+77 b+70 => l=565 a+427 b+415: K00 C00 M64 Y89 c00 m00 k00 g00
green   l=86 a-84 b+72 => l=708 a-273 b+433: K00 C25 M00 Y75 c00 m00 k00 g00
blue    l=32 a+60 b-105 => l=424 a+209 b-420: K00 C66 M58 Y00 c00 m00 k00 g00
canon::setup_printer_info: number of channels: 4
canon_info.model_level=5
canon::setup_printer_info: multi raster mode
canon::setup_printer_info: bits per pixel: 4
canon::setup_printer_info: multiraster package size=16
canon::setup_printer_info: MP170/MX300/MG2100/iP4500/iP4600/iP5300 mode
Canon init string: esc(c 30 c 3 esc(J 10 
 esc(t 80 80 1 esc(l 3a 12
 esc(p 244 0 130 0

Colormatch file=CLI521; Curves=2400dpi_ip4600_cd; Table=cd_matte
Report at end of pdrive_class::begin_page
Total memory usage=5340008
PREVIEW y_offset=2154 org_height=6040 src_scanline=70 preview_scanline=6
calculate_dim: print left=0 top=0 width=2787 height=2787
calculate_dim: section left=259 top=260 width=2787 height=2787
check_add_logo returned 0
Printed section of picture:
  left=259 top=260 width=2787 height=2787 
Printer: resolution x_dpi=600 y_dpi=600 color_mode=2
Page - printable area in printer pixels:
  left=148 top=2154 width=2787 height=2787
Print size in printer pixels, relative to printable area:
  left=0 top=0 width=2787 height=2787
------------ End of print job - result = 141 ------------
job cancelling procedure - TPPID=13772 GSPID=13774 PVPID=13773
------------ END of tpprint filter ------------

#######################################################
Thx for the attention. Sorry for the english :)

zedonet
Site Admin
Posts: 1883
Joined: Fri Oct 06, 2006 8:02 am

Re: Canon PIXMA IP 4850, premature end of printing

Post by zedonet » Thu Jun 20, 2013 9:36 am

Hello,

according to the log file, the print job ends with result code 141 which means that a "SIGPIPE" signal has been received by the printer driver, i.e. the driver cannot send print data to the Linux USB or network backend. This is a very rare error and I am not sure if it is actually caused by TurboPrint or by some other component in your Linux installation. Which distribution and version of Linux are you using?

dilmar
Posts: 2
Joined: Thu Jun 20, 2013 8:48 am

Re: Canon PIXMA IP 4850, premature end of printing

Post by dilmar » Thu Jun 20, 2013 9:45 am

Hello,

thank for the reply.

it seems the problem is present only in the first print when I start the pc.

I am using a updated version of Gentoo Linux.
Linux darkmoon 3.8.13-gentoo #1 SMP Thu May 16 06:51:32 CEST 2013 x86_64 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz GenuineIntel GNU/Linux

Turbo Print version 2.30 (the last one I suppose).

Here my kernel configuration:
http://www.moonchild.it/config.txt

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