PIXMA Pro 9000 no longer prints to CD

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rasman
Posts: 24
Joined: Mon Oct 13, 2008 8:51 am

PIXMA Pro 9000 no longer prints to CD

Post by rasman » Mon Jan 25, 2010 4:09 pm

Since upgrading my driver to 2.12-1 I have been unable to print to CD.
Any attempt to print a CD results in message CD-Tray open or missing.
The settings for the print job show up as:
Paper size = A4
Media type = Plain paper
Quality = High
Feed = CD Tray
Colour mode = RGB
Resolution = 24000dbi
Tray= Front
Duplex = Off
Cartridge = Photo
User = richardm

This results from having the configuration set to
Paper: CD printable

and the print options set to
paper tray from printer settings when I get the print dialogue form open office.

If I unselect Paper Tray from printer sessions I have no way of specifying to paper settings as was possible from the previous version of the driver.


What's the problem here? Set-up, driver or printer?

Help much appreciated

Richard

zedonet
Site Admin
Posts: 1800
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Tue Jan 26, 2010 8:26 am

From which application did you print?

It is important to set pagesize to "CD printable" and paper/media type to "CD printable" (or "CD Verbatim glossy"). If the application offers these settings in the print dialog, you must make these settings there - OpenOffice and GIMP have the settings in the print dialog.

If everything is correct, TurboPrint Monitor should display "Paper size = CD printable", "Media type = CD printable".

rasman
Posts: 24
Joined: Mon Oct 13, 2008 8:51 am

Post by rasman » Tue Jan 26, 2010 10:17 am

The problem seems to be that open office 3.1 doesn't offer the same range of options that OOo version 2 did. I don't know why. But 3.1 doesn't have an option to select paper type and always defaults to plain reported in the Turboprint monitor.

Is there something I need to do regarding the printer installation so that OOo picks up all the options? I notice that print from firefox does present a much fuller print dialogue including options to select media type.

Richard

rasman
Posts: 24
Joined: Mon Oct 13, 2008 8:51 am

Post by rasman » Tue Jan 26, 2010 10:34 am

Further progress. What I hadn't realised is that the media settings are now under a Device tab, which looked non-selectable as it was greyed out in Ubuntu. Anyway it isn't and I can select media type CD printable. But it still doesn't print.

Turboprints monitor shows the media type to be CD Printable, Tray Front and Feed = CD Tray.

I have tried both paper size A4 and CD/DVD. But I have to say that in my previous set up - RHEL5 + Trboprint V1 + OOo V2 I was only able to print CDs using Ooo Draw by specifying papersize A4, Printable CD and CD Tray.

Despite these settings the printer still wants to print on paper.

Any thoughts?

rasman
Posts: 24
Joined: Mon Oct 13, 2008 8:51 am

Post by rasman » Tue Jan 26, 2010 4:28 pm

Further update.
I resurrected my defunct RHEL5 with turboprint 1.96 and OOO 2.3.
CD prints fine using size A4, CD tray and Printable CD media.

Next I installed the v2 turboprint and all is fine.

Back to Ubunto Karmic with OOO 3.1. carefully check settings. All in agreement with old system. Print and the printer wants paper not a CD, inspite of turboprint monitor saying that the medium is printable CD, and CD-Tray.

Can this really be an ooo problem? Any way to trace the calls the turbo print?

Richard

zedonet
Site Admin
Posts: 1800
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Tue Jan 26, 2010 5:39 pm

It works on our Ubuntu 9.10 installation (except for the position problem - margins must be adjusted to left/top=0cm, right/bottom=2cm to work around a problem in OO3.1).

Please post the log file /var/log/turboprint/print.log - only section for last print job starting from "### New print job...".

rasman
Posts: 24
Joined: Mon Oct 13, 2008 8:51 am

Post by rasman » Tue Jan 26, 2010 5:55 pm

Code: Select all

#######################################################
NEW PRINT JOB Tue Jan 26 16:21:06 GMT 2010 (pstoturboprint 2.12)
job-id 66
user richardm
title CD-cover
copies 1
options InputSlot=CDTray MediaType=CDprintable_6 PageSize=A4 job-uuid=urn:uuid:66445888-8e66-3ae4-6190-e0c24dd600f6 job-originating-host-name=localhost
file 
queue tp0
test directory access:
drwxr-xr-x 2 richardm richardm 20480 2009-11-22 01:12 /usr/share/turboprint/printers
        linux-gate.so.1 =>  (0xb78cb000)
        libm.so.6 => /lib/tls/i686/cmov/libm.so.6 (0xb7888000)
        libc.so.6 => /lib/tls/i686/cmov/libc.so.6 (0xb7743000)
        /lib/ld-linux.so.2 (0xb78cc000)
/usr/bin/tpprint -v2 -l/var/log/turboprint/print.log --username=richardm --ppdfile=/etc/cups/ppd/tp0.ppd --psfeatures  '---InputSlot=CDTray' '---MediaType=CDprintable_6' '---PageSize=A4' '---job-uuid=urn:uuid:66445888-8e66-3ae4-6190-e0c24dd600f6' '---job-originating-host-name=localhost' /tmp/pstoturboprint15777.chunk /tmp/pstoturboprint15777.var
Searching PPD file and postscript header for options...
check_flag_file: opening /var/turboprint/richardm/prv/tp0
check_flag_file: opening /var/turboprint/richardm/sml/tp0
----------- Start of var file -----------
PDFFILE=1
GSPPDFOUND=1
GSCOLORMODE=2
GSXDPI=600
GSYDPI=600
GSWIDTH=4960
GSHEIGHT=7015
TPWIDTH=8268
TPHEIGHT=11693
TPXOFFSET=0
TPYOFFSET=0
DUPLEX=0
PREVIEW=0
NOPRINT=0
BORDERLESS=0
PVXDPI=87
PVYDPI=87
PVWIDTH=719
PVHEIGHT=1017
----------- End of var file -----------
tpstdin --parsedsc result=0
GSRESULT=GPL Ghostscript 8.70 (2009-07-31) GSVERSION=GPL GSMAJOR=8 GSMINOR=70 GSCUPSDEVICE=0
GSCOMMANDLINE=gs -sDEVICE=ppmraw -r600x600 -g4960x7015 -dSAFER -dNOPAUSE -dBATCH
TPCOMMANDLINE=/usr/bin/tpprint -a0 -e1 -s8268x11693 -p0x0 -v2 -l/var/log/turboprint/print.log  '---InputSlot=CDTray' '---MediaType=CDprintable_6' '---PageSize=A4' '---job-uuid=urn:uuid:66445888-8e66-3ae4-6190-e0c24dd600f6' '---job-originating-host-name=localhost' --ppdfile=/etc/cups/ppd/tp0.ppd --psheader=/tmp/pstoturboprint15777.chunk --jobid=66 --username=richardm '--title=CD-cover' 
COMPLETEPIPE=/usr/share/turboprint/lib/tpstdin --paste /tmp/pstoturboprint15777.chunk | gs -sDEVICE=ppmraw -r600x600 -g4960x7015 -dSAFER -dNOPAUSE -dBATCH  -sOutputFile=/tmp/pstoturboprint15777.fifo - >> /var/log/turboprint/print.log
PREVIEWPIPE=
----------- Start of print job -----------
starting child process
tpprint 2.12-1 (30-OCT-2009) - TurboPrint printer driver
Copyright (C)ZEDOnet GmbH, Irsee, Germany. All rights reserved.
GPL Ghostscript 8.70 (2009-07-31)
Copyright (C) 2009 Artifex Software, Inc.  All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
Searching PPD file and postscript header for options...
interpret_ps: no output file specified
::set_info_paths: setting preview file to /var/turboprint/richardm/zmf/66.zmf
Processing pages 1 through 1.
Page 1
Filetype=PBM Plusbits_per_pixel=32 bytes_per_line=19840  width=4960 height=7015
RGB Mode
Printer=Canon_PIXMA_Pro9000II; Module=Canon; Id=Pro9000
Colormode=2; Cartridge=0=Photo; Quality=0=High; Paper=9=CD printable
Pagesize=5=A4; Paper Input=2=CD Tray; Paper Output=0=Front
Duplex=0=Off; Copies=1; Mirror=0; Dithering=0; Flip=0
Page x=4800 y=6826; AppDpi x=600 y=600; DitDpi x=600 y=600; 
PrnDpi x=600 y=600; Overlay=0
Quiet mode=Off (0:1,0,0,0); Ink Drying Wait Time=3-default (1:2,3,0,0); Paper Gap - Prevent paper abras=Default (2:3,0,0,0); Detect Paper Width=Off (3:4,0,0,0); 
tpfile::get_patchsample_table: paper=CD printable verbatim matte photo
patches; linmode=density
table::build_gamma_table: i=0 color=4 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 0
correction=32767
table::build_gamma_table: i=1 color=5 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 1
correction=32685
table::build_gamma_table: i=2 color=6 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 2
correction=33172
table::build_gamma_table: i=3 color=7 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 3
correction=33096
table::build_gamma_table: i=4 color=8 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 4
correction=32166
table::build_gamma_table: i=5 color=9 gamma=100 max=100 saturation=70
gamma 100 max 100 saturation 70 for channel 5
correction=32649
cmm::generate_memory_profile: multi3c_k_grey=1
grey: a=0 b=0; colorspace=APPLE; cmykspace=0; intent=perceptual; daylight = 6500K
cmm::generate_memory_profile: multi3c_mode=TRUE
multi_profile_switch=150 multi_c2_switch=100 multi_m2_switch=100
ucr_up=153; max_ink=510; ucr_add=38
polyfit mode=2 channels=3 terms=52 patches=1
support::matrix_invert: matrix not invertible
support::matrix_invert: matrix not invertible
support::matrix_invert: matrix not invertible
polyfit mode=4 channels=3 terms=40 patches=125
bright_cyan_fac=150  bright_magenta_fac=183 
black_fac=100 cyan_fac=95  magenta_fac=91 yellow_fac=96
init_cmyk2multichannel: c2fac=150 m2fac=183 kfac=100 k2fac=0 k3fac=0 multi_max_ink=512
printer white:l=903 a+007 b+043
printer white poly:l=903 a+007 b+043
printer black poly:l=267 a+034 b+074
printer darkest poly:l=267 a+034 b+074
black   l=00 a+00 b+00 => l=275 a+036 b-006: K85 C55 M51 Y14 c00 m00 k00 g00
black94 l=06 a+00 b+00 => l=306 a+008 b-013: K68 C61 M41 Y39 c00 m00 k00 g00
black87 l=17 a+00 b+00 => l=349 a+004 b-011: K45 C56 M47 Y54 c00 m00 k00 g00
black75 l=34 a+00 b+00 => l=449 a+004 b-004: K06 C44 M49 Y57 c13 m15 k00 g00
black62 l=48 a+00 b+00 => l=541 a+005 b+000: K00 C16 M20 Y43 c39 m49 k00 g00
black50 l=60 a+00 b+00 => l=624 a+005 b+004: K00 C00 M00 Y29 c45 m61 k00 g00
black37 l=71 a+00 b+00 => l=699 a+005 b+007: K00 C00 M00 Y18 c30 m41 k00 g00
black25 l=82 a+00 b+00 => l=771 a+006 b+011: K00 C00 M00 Y11 c19 m23 k00 g00
black12 l=91 a+00 b+00 => l=838 a+007 b+014: K00 C00 M00 Y04 c10 m10 k00 g00
white   l=99 a+00 b+00 => l=900 a+001 b+036: K00 C00 M00 Y00 c01 m00 k00 g00
cyan    l=89 a-54 b-17 => l=769 a-179 b-158: K00 C00 M00 Y00 c58 m00 k00 g00
magenta l=64 a+87 b-52 => l=620 a+470 b-210: K00 C00 M34 Y00 c00 m64 k00 g00
yellow  l=97 a-14 b+86 => l=859 a-038 b+627: K00 C00 M00 Y75 c00 m00 k00 g00
red     l=58 a+77 b+70 => l=562 a+387 b+405: K00 C00 M59 Y93 c00 m24 k00 g00
green   l=86 a-84 b+72 => l=717 a-294 b+424: K00 C03 M00 Y78 c43 m00 k00 g00
blue    l=32 a+60 b-105 => l=444 a+227 b-411: K00 C43 M56 Y00 c37 m37 k00 g00
canon::setup_printer_info: number of channels: 6
canon_info.model_level=4
canon::setup_printer_info: multi raster mode
canon::setup_printer_info: bits per pixel: 4
canon::setup_printer_info: multiraster package size=16
canon::setup_printer_info: i9950/iP100 mode
Canon init string: esc(c 30 c 2 esc(J 10 
 esc(t 80 80 1 esc(l 3a 12
 esc(p 2ab 0 1e0 0

Colormatch file=CLI8photo; Curves=1200dpi_pro9000; Table=cd_matte
Report at end of pdrive_class::begin_page
Total memory usage=2043482
PREVIEW y_offset=70 org_height=7016 src_scanline=70 preview_scanline=6
calculate_dim: print left=0 top=0 width=4800 height=6826
calculate_dim: section left=80 top=70 width=4800 height=6826
Print size in printer pixels, relative to printable area:
  left=0 top=0 width=4800 height=6826


rasman
Posts: 24
Joined: Mon Oct 13, 2008 8:51 am

Post by rasman » Tue Feb 02, 2010 4:55 pm

I've done more investigation on this.

turboprint2 + openoffice 3.1.1 (sun build) on REHEL 5 - works
turboprint2 + openoffice 3.1.1 (Ubuntu build) on Karmic doesn't print to CD.

I've tried this on two different karmic systems.

same results.

Just tried printing from firefox, specifying CD Tray and CD printable and same problem. So Openoffice seem to be off the hook.

Looks like a problem with Karmic+Turboprint.

Richard

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