designjet 90 and printer toolkit routines

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tw8
Posts: 2
Joined: Fri Oct 23, 2020 8:15 am

designjet 90 and printer toolkit routines

Post by tw8 » Fri Oct 23, 2020 8:20 am

Morning,
PrintFab has solved my windows 10 issues with HP dropping driver support, which is wonderful, but is there any reason why the various button in the toolkit section would be greyed out, ie alignment, nozzle check, nozzle clean etc? Without these I have no way of maintaining print quality as I have no way of undertaking this from windows 10 directly. Is there an issue with the installation or are these not supported on this plotter under printfab, ie only if local rather than across network?

windows 10 workstation [ HPZ230 ] with designjet 90 connected over 1GB network using jetdirect internal card in Designjet 90

If I can get this issue resolved would be purchasing the full pro licence immediately.

thanks

zedonet
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Posts: 1899
Joined: Fri Oct 06, 2006 8:02 am

Re: designjet 90 and printer toolkit routines

Post by zedonet » Fri Oct 23, 2020 11:01 am

Hello tw8,

unfortunately the maintenance tasks are not supprted directly by PrintFab's Toolbox - as you mentioned, the buttons are greyed out for the Designjet 90 printer.
However, it should be possible to initiate all maintenance tasks directly from the printer control panel by holding the power button and pressing a defined sequence of cancel and ok buttons. There is a document from HP that describes the procedures:

https://support.hp.com/hr-en/document/bpp03838

Note that the document is officially only for the Designjet 100/110/120/130 but the procedures should also work on the HP DJ 90.

Please let me and other forum users know if this works with your Designjet 90.

tw8
Posts: 2
Joined: Fri Oct 23, 2020 8:15 am

Re: designjet 90 and printer toolkit routines

Post by tw8 » Wed Nov 18, 2020 7:52 pm

Hi, yes have used this in the past, was keeping fingers crossed would be able to use control panel in printfab, but using the button combinations is an ok work around with me.

( Apologies, have been head down working and haven't had a chance to check replies )

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