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Not Printing to Size in Illustrator

Posted: Thu May 07, 2020 8:47 pm
by Atelier
Despite having the document as 10x12in the document prints out smaller and has a two lines that come out on its border, registration marks from illustrator are also not printing out. We have tried redownloading, changing setting, turning multiple off and on. Closing illustrator, but nothing works.

Re: Not Printing to Size in Illustrator

Posted: Fri May 08, 2020 2:34 pm
by zedonet
Hello,

we found that in PrintFab 1.12c there was a problem with page size selection when the preview was activated (wrong page size code sent to the printer, print size and position sometimes wrong) that very likely also caused the problem that you described.

This has been fixed in the current PrintFab version 1.13 which has just been released:

https://www.printfab.com -> Link "Download"

If you update to the new PrintFab version, please let me know if it solves the problem.

Re: Not Printing to Size in Illustrator

Posted: Fri May 08, 2020 7:13 pm
by Atelier
That did solve the issue, thank you very much. (: