Printfab crashes in Paper Editor

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adrian_hudson
Posts: 4
Joined: Mon Feb 11, 2019 9:31 pm

Printfab crashes in Paper Editor

Post by adrian_hudson » Thu Feb 28, 2019 5:53 pm

When I press Enter in the Paper Size Editor the program crashes. The application just closes with no error. I can't therefore create a new paper size (or edit an existing one).

Looking in Windows Applciation log I find the following (Event ID: 1000):

Faulting application name: PrintFab.exe, version: 0.0.0.0, time stamp: 0x5c582a11
Faulting module name: MSVCR90.dll, version: 9.0.30729.9619, time stamp: 0x5c4bd872
Exception code: 0xc0000417
Fault offset: 0x0003024a
Faulting process ID: 0x10d0
Faulting application start time: 0x01d4cf8dd5f3f287
Faulting application path: C:\Program Files (x86)\ZEDOnet\PrintFab 1.x\PrintFab.exe
Faulting module path: C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9619_none_508d9c7abcbd32b6\MSVCR90.dll
Report ID: d748dd94-5e82-427b-8f21-a974e6bd9ccb
Faulting package full name:
Faulting package-relative application ID:

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I should mention this is Windows 10 Pro
Version 1903
Build 18346.1
(Windows Insider Programme)

zedonet
Site Admin
Posts: 1751
Joined: Fri Oct 06, 2006 8:02 am

Re: Printfab crashes in Paper Editor

Post by zedonet » Thu Feb 28, 2019 6:06 pm

Hi,

thank you for your error report!
You are probably using V1.09 of PrintFab. There is a known problem with the page sizes editor - it is already fixed in V1.09a. You can just download and install it - you should not uninstall the previous version to keep your printer setup. Hope this also fixes your program crashes.

See PrintFab Version History (https://www.printfab.com/en/history.html)

07-Feb-19 - 1.09a : fixed problem in custom page size editor

adrian_hudson
Posts: 4
Joined: Mon Feb 11, 2019 9:31 pm

Re: Printfab crashes in Paper Editor

Post by adrian_hudson » Fri Mar 01, 2019 10:35 am

Thank you. Version 1.09a has fixed the problem!

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