Turboprint does not work in new Kubuntu 18.04 install

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mrossi2001
Posts: 6
Joined: Sun Jun 24, 2018 8:06 pm

Turboprint does not work in new Kubuntu 18.04 install

Post by mrossi2001 »

I purchased a Turboprint (ver. 2.26-2) license on 30-July-2012 and successfully used it with both Kubuntu 10.04 and Kubuntu 12.04 64-bit system. It prints to a Synology hosted print server on the network. Although the client system is Kubuntu and Synology is obviously not Windows, this configuration makes use of a Windows Network Printer connection (SAMBA not installed). It worked flawlessly as used with my Canon MX-310 printer, and still does.

Recently I upgraded my system by installing a separate hard-drive with a Kubuntu 18.04 installation. I installed Turboprint 2.26-2 and validated it with its keyfile (as this will be my new system). The software installed without errors. I then configured the network printer port using the same settings and protocols as the previous system. Turboprint was able to see the print server (verified via ping button in Turboprint?). I attempted to print a test page. The Turboprint software indicated the test page was printed successfully (no errors or warnings). However, nothing printed on the printer. In fact there was no printer activity whatsoever.

I then accessed a standard KDE app, the Okular pdf viewer/printer. I loaded a document and attempted a print. When the printer dialog appeared, it did not possess the by now familiar Turboprint printer configuration dialog but rather a sparse (possibly CUPS) dialog missing most options. An attempt to print this document failed also.

I then tested a 30-day trial version of the latest Turboprint (2.45-1) . I downloaded it from the turboprint web site. I then uninstalled the old Turboprint and rebooted. Subsequent to this action the new turboprint was installed and configured. It too can ping the print server. But an attempt to print a test page also failed (did not print but with no error). An attempt to print with Okular also revealed the absence of the Turboprint printer configuration Tab, and failed to print as well.

I have also tried uninstalling and reinstalling CUPS. Although it comes installed as standard in Kubuntu 18.04. Also, no other printer driver was installed on Kubuntu 18.04 as this was a new install.

I than rebooted into my old installation (Kubuntu 12.04) by rebooting from the old hard-drive. Turboprint still functions on the old system, and flawlessly printed a test page. Okular (and other apps) still display the Turboprint dialog necessary to configure a print.

What I learned from this test sequence is there might be some kind of incompatibility between old Turboprint 2.26-2 and Kubuntu 18.04. But then the updated Turboprint 2.45-1 should work, but still does not. Note, the PC hardware, printer, and print server are identical between the old working system and this one.

At this point I am at an impasse. I would be happy to purchase the latest Turboprint if doing so will solve the problem, but the trial Turboprint 2.45-1 behaves in the same manner as 2.26-2. Do you have any suggestions as to what further steps would be needed to produce a working system?
zedonet
Site Admin
Posts: 2154
Joined: Fri Oct 06, 2006 8:02 am

Re: Turboprint does not work in new Kubuntu 18.04 install

Post by zedonet »

Hello,

can you please post the log file /var/log/turboprint/print.log (section for the last print job starting from "#### New print job" is sufficient)?

Please also send the following information:

- what is the connection in the TurboPrint Control window -> list of printers, column "URI" (e.g. "smb://servername/printername")?
- please open the TurboPrint Monitor window and try to print a test page and write down the status messages that are displayed, espacially any warning or error messages
mrossi2001
Posts: 6
Joined: Sun Jun 24, 2018 8:06 pm

Re: Turboprint does not work in new Kubuntu 18.04 install

Post by mrossi2001 »

Thank you for your response. As per your request, I am including the latest log immediately below followed by answers to your other questions:
#######################################################
NEW PRINT JOB Fri Jul 6 12:43:52 EDT 2018 (pstoturboprint 2.23-1)
job-id 24
user user1
title TurboPrint Testpage
copies 1
options ColorModel=RGB columns=1 cpi=10 finishings=3 InputSlot=AutomaticFeed lpi=6 media=Letter MediaType=Plainpaper_4 number-up=1 Resolution=600x600dpi sides=one-sided zedoAdjustC=0 zedoAdjustK=0 zedoAdjustM=0 zedoAdjustY=0 zedoBorderlessExpand=2 zedoBrightC=0 zedoBrightM=0 zedoBrightness=0 zedoCMYKspace=0 zedoColorModel=RGB zedoColorspace=0 zedoContrast=0 zedoDithering=ErrorDiffusion zedoDuplexAdjust=0 zedoDuplexadvanced=manual zedoGamut=0 zedoGreyToneA=0 zedoGreyToneB=0 zedoInklimitC=0 zedoInklimitK=0 zedoInklimitM=0 zedoInklimitY=0 zedoIntensity=0 zedoIntent=perception_0 zedoMirror=0 zedoPreview=preview-off zedoRefLight=65 zedoShadows=0 zedoTAC=0 zedoUCR=0 zedoUserColor=0 job-uuid=urn:uuid:9f7e81e0-be2d-3c2f-6b91-a56236962c35 job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1530895432 time-at-processing=1530895432 document-name-supplied=testpage-letter.ps Duplex=None PageSize=Letter
file
ppdfile /etc/cups/ppd/MX310-TurboPrint.ppd
queue MX310-TurboPrint
process info: uid=7(lp) gid=7(lp) groups=7(lp)
test directory access:
drwxr-xr-x 2 root root 24576 Jun 24 15:46 /usr/share/turboprint/printers
linux-vdso.so.1 (0x00007ffd351e3000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007fdf73be0000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007fdf737e8000)
/lib64/ld-linux-x86-64.so.2 (0x00007fdf73f80000)
/usr/bin/tpprint -v2 -l/var/log/turboprint/print.log '--username=user1' '--ppdfile=/etc/cups/ppd/MX310-TurboPrint.ppd' --psfeatures '---ColorModel=RGB' '---columns=1' '---cpi=10' '---finishings=3' '---InputSlot=AutomaticFeed' '---lpi=6' '---media=Letter' '---MediaType=Plainpaper_4' '---number-up=1' '---Resolution=600x600dpi' '---sides=one-sided' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoAdjustM=0' '---zedoAdjustY=0' '---zedoBorderlessExpand=2' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoBrightness=0' '---zedoCMYKspace=0' '---zedoColorModel=RGB' '---zedoColorspace=0' '---zedoContrast=0' '---zedoDithering=ErrorDiffusion' '---zedoDuplexAdjust=0' '---zedoDuplexadvanced=manual' '---zedoGamut=0' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoInklimitY=0' '---zedoIntensity=0' '---zedoIntent=perception_0' '---zedoMirror=0' '---zedoPreview=preview-off' '---zedoRefLight=65' '---zedoShadows=0' '---zedoTAC=0' '---zedoUCR=0' '---zedoUserColor=0' '---job-uuid=urn:uuid:9f7e81e0-be2d-3c2f-6b91-a56236962c35' '---job-originating-host-name=localhost' '---date-time-at-creation=' '---date-time-at-processing=' '---time-at-creation=1530895432' '---time-at-processing=1530895432' '---document-name-supplied=testpage-letter.ps' '---Duplex=None' '---PageSize=Letter' /tmp/pstoturboprint8317.chunk /tmp/pstoturboprint8317.var
Searching PPD file and postscript header for options...
page size Letter overwritten by ---media=Letter
duplex overwritten by ---Duplex=None
check_flag_file: opening /var/spool/turboprint/user1/prv/MX310-TurboPrint
check_flag_file: opening /var/spool/turboprint/user1/sml/MX310-TurboPrint
----------- Start of var file -----------
ZEDOPARM="$ZEDOPARM zedoColorModel=RGB"
ZEDOPARM="$ZEDOPARM zedoInputSlot=AutomaticFeed"
ZEDOPARM="$ZEDOPARM zedoMediaType=Plainpaper_4"
ZEDOPARM="$ZEDOPARM zedoOutputBin=Front"
ZEDOPARM="$ZEDOPARM zedoPageSize=Letter"
ZEDOPARM="$ZEDOPARM zedoCartridgeType=Color"
ZEDOPARM="$ZEDOPARM zedoAdjustK=0"
ZEDOPARM="$ZEDOPARM zedoAdjustM=0"
ZEDOPARM="$ZEDOPARM zedoAdjustY=0"
ZEDOPARM="$ZEDOPARM zedoBorderlessExpand=2"
ZEDOPARM="$ZEDOPARM zedoBrightC=0"
ZEDOPARM="$ZEDOPARM zedoBrightM=0"
ZEDOPARM="$ZEDOPARM zedoBrightness=0"
ZEDOPARM="$ZEDOPARM zedoCMYKspace=0"
ZEDOPARM="$ZEDOPARM zedoAdjustC=0"
ZEDOPARM="$ZEDOPARM zedoColorspace=0"
ZEDOPARM="$ZEDOPARM zedoContrast=0"
ZEDOPARM="$ZEDOPARM zedoDithering=ErrorDiffusion"
ZEDOPARM="$ZEDOPARM zedoDuplexAdjust=0"
ZEDOPARM="$ZEDOPARM zedoDuplexadvanced=manual"
ZEDOPARM="$ZEDOPARM zedoGamut=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneA=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneB=0"
ZEDOPARM="$ZEDOPARM zedoInklimitC=0"
ZEDOPARM="$ZEDOPARM zedoInklimitK=0"
ZEDOPARM="$ZEDOPARM zedoInklimitM=0"
ZEDOPARM="$ZEDOPARM zedoInklimitY=0"
ZEDOPARM="$ZEDOPARM zedoIntensity=0"
ZEDOPARM="$ZEDOPARM zedoIntent=perception_0"
ZEDOPARM="$ZEDOPARM zedoMirror=0"
ZEDOPARM="$ZEDOPARM zedoRefLight=65"
ZEDOPARM="$ZEDOPARM zedoShadows=0"
ZEDOPARM="$ZEDOPARM zedoTAC=0"
ZEDOPARM="$ZEDOPARM zedoUCR=0"
ZEDOPARM="$ZEDOPARM zedoResolution=600x600dpi"
ZEDOPARM="$ZEDOPARM zedoDuplex=None"
ZEDOPARM="$ZEDOPARM zedoPrinterDriver=Canon_PIXMA_MX310"
PDFFILE=0
GSPPDFOUND=1
GSCOLORMODE=2
GSCOLORBITS=8
GSXDPI=600
GSYDPI=600
GSWIDTH=5100
GSHEIGHT=6600
TPWIDTH=8500
TPHEIGHT=11000
TPXOFFSET=0
TPYOFFSET=0
DUPLEXMEDIA=Letter
DUPLEX=0
PREVIEW=0
NOPRINT=0
BORDERLESS=0
PVXDPI=93
PVYDPI=93
PVWIDTH=790
PVHEIGHT=1023
----------- End of var file -----------
tpstdin --parsedsc result=0
GSRESULT=GPL Ghostscript Zedo2 9.05 (2012-02-08) GSVERSION=Zedo GSZEDODEVICE=1
GSCOMMANDLINE=gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=5100x6600 -r600x600 -dSAFER -dNOPAUSE -dBATCH
TPCOMMANDLINE=/usr/bin/tpprint -a0 -e1 -s8500x11000 -p0x0 -v2 -l/var/log/turboprint/print.log '---ColorModel=RGB' '---columns=1' '---cpi=10' '---finishings=3' '---InputSlot=AutomaticFeed' '---lpi=6' '---media=Letter' '---MediaType=Plainpaper_4' '---number-up=1' '---Resolution=600x600dpi' '---sides=one-sided' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoAdjustM=0' '---zedoAdjustY=0' '---zedoBorderlessExpand=2' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoBrightness=0' '---zedoCMYKspace=0' '---zedoColorModel=RGB' '---zedoColorspace=0' '---zedoContrast=0' '---zedoDithering=ErrorDiffusion' '---zedoDuplexAdjust=0' '---zedoDuplexadvanced=manual' '---zedoGamut=0' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoInklimitY=0' '---zedoIntensity=0' '---zedoIntent=perception_0' '---zedoMirror=0' '---zedoPreview=preview-off' '---zedoRefLight=65' '---zedoShadows=0' '---zedoTAC=0' '---zedoUCR=0' '---zedoUserColor=0' '---job-uuid=urn:uuid:9f7e81e0-be2d-3c2f-6b91-a56236962c35' '---job-originating-host-name=localhost' '---date-time-at-creation=' '---date-time-at-processing=' '---time-at-creation=1530895432' '---time-at-processing=1530895432' '---document-name-supplied=testpage-letter.ps' '---Duplex=None' '---PageSize=Letter' '--ppdfile=/etc/cups/ppd/MX310-TurboPrint.ppd' --psheader=/tmp/pstoturboprint8317.chunk --jobid=24 '--username=user1' '--title=TurboPrint Testpage' -y1
COMPLETEPIPE=/usr/lib/turboprint/tpstdin --paste /tmp/pstoturboprint8317.chunk | gszedo -sDEVICE=zedo -dZCopies=1 -dZBits=24 -sZPixSize=5100x6600 -r600x600 -dSAFER -dNOPAUSE -dBATCH -sOutputFile=/tmp/pstoturboprint8317.fifo - >> /var/log/turboprint/print.log
PREVIEWPIPE=
----------- Start of print job -----------
starting child process
tpprint 2.26-2 x64 (30-JUL-2012) - TurboPrint printer driver
Copyright (C)ZEDOnet GmbH, Irsee, Germany. All rights reserved.
06-Jul-2018 12:43
PPD file: /etc/cups/ppd/MX310-TurboPrint.ppd
header file: /tmp/pstoturboprint8317.chunk
Searching PPD file and postscript header for options...
page size Letter overwritten by ---media=Letter
duplex overwritten by ---Duplex=None
interpret_ps: no output file specified
::set_info_paths: setting preview file to /var/spool/turboprint/user1/zmf/24.zmf
GPL Ghostscript Zedo2 9.05 (2012-02-08)
Copyright (C) 2010 Artifex Software, Inc. All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
Loading NimbusSanL-Regu font from %rom%Resource/Font/NimbusSanL-Regu... 3617784 2065193 3009792 1660936 1 done.
Loading NimbusMonL-Regu font from %rom%Resource/Font/NimbusMonL-Regu... 3617784 2117170 3029976 1684537 1 done.
Loading NimbusRomNo9L-Regu font from %rom%Resource/Font/NimbusRomNo9L-Regu... 3617784 2168967 3050160 1707425 1 done.
Loading NimbusSanL-Bold font from %rom%Resource/Font/NimbusSanL-Bold... 3617784 2212136 3090528 1733710 1 done.
Filetype=PBM Plusbits_per_pixel=32 bytes_per_line=20400 width=5100 height=6600
RGB mode 8bit
Printer=Canon_PIXMA_MX310; Module=Canon; Id=MX300
Colormode=2; Cartridge=0=Color; Quality=1=Medium; Paper=0=Plain paper
Pagesize=1=US-Letter; Paper Input=0=Automatic Feed; Paper Output=0=Front
Duplex=0=Off; Copies=1; Mirror=0; Dithering=0; Flip=0
Page x=4800 y=6409; AppDpi x=600 y=600; DitDpi x=600 y=600;
PrnDpi x=600 y=600; Overlay=0

tpfile::get_patchsample_table: paper=HP Home&Office paper
patches; linmode=density
table::build_gamma_table: i=0 color=4 gamma=100 max=100 saturation=90
gamma 100 max 100 saturation 90 for channel 0
correction=32767
table::build_gamma_table: i=1 color=5 gamma=100 max=100 saturation=90
gamma 100 max 100 saturation 90 for channel 1
correction=33119
table::build_gamma_table: i=2 color=6 gamma=100 max=100 saturation=90
gamma 100 max 100 saturation 90 for channel 2
correction=32826
table::build_gamma_table: i=3 color=7 gamma=100 max=100 saturation=90
gamma 100 max 100 saturation 90 for channel 3
correction=32728
shadow: 0 => adjust 100 min 50/10 max 50; grey: a=0 b=0; colorspace=APPLE; cmykspace=0; intent=perceptual; daylight = 6500K
multi_profile_switch=150 multi_c2_switch=100 multi_m2_switch=100
ucr_up=153; max_ink=638; ucr_add=0
bright_cyan_fac=0 bright_magenta_fac=0
black_fac=100 cyan_fac=46 magenta_fac=50 yellow_fac=32
printer white:l=928 a-003 b-004
printer white poly:l=928 a-003 b-004
printer black:l=230 a+020 b+032
printer black poly:l=223 a+016 b+032
printer darkest poly:l=223 a+016 b+032
black l=00 a+00 b+00 => l=223 a+016 b+032: K99 C00 M00 Y00 c00 m00 k00 g00
black94 l=06 a+00 b+00 => l=281 a+005 b+021: K78 C63 M55 Y50 c00 m00 k00 g00
black87 l=17 a+00 b+00 => l=333 a-004 b+005: K57 C71 M64 Y50 c00 m00 k00 g00
black75 l=34 a+00 b+00 => l=437 a-001 b-020: K10 C59 M71 Y52 c00 m00 k00 g00
black62 l=48 a+00 b+00 => l=537 a+000 b-022: K00 C36 M47 Y37 c00 m00 k00 g00
black50 l=60 a+00 b+00 => l=627 a+000 b-022: K00 C25 M30 Y26 c00 m00 k00 g00
black37 l=71 a+00 b+00 => l=709 a-001 b-022: K00 C17 M19 Y17 c00 m00 k00 g00
black25 l=82 a+00 b+00 => l=786 a-001 b-023: K00 C11 M11 Y10 c00 m00 k00 g00
black12 l=91 a+00 b+00 => l=858 a-001 b-023: K00 C05 M05 Y04 c00 m00 k00 g00
white l=99 a+00 b+00 => l=926 a-005 b-007: K00 C00 M00 Y00 c00 m00 k00 g00
cyan l=89 a-54 b-17 => l=774 a-145 b-205: K00 C33 M00 Y00 c00 m00 k00 g00
magenta l=64 a+87 b-52 => l=617 a+455 b-219: K00 C00 M64 Y00 c00 m00 k00 g00
yellow l=97 a-14 b+86 => l=862 a-059 b+611: K00 C00 M00 Y76 c00 m00 k00 g00
red l=58 a+77 b+70 => l=564 a+377 b+301: K00 C00 M86 Y99 c00 m00 k00 g00
green l=86 a-84 b+72 => l=719 a-307 b+413: K00 C24 M00 Y81 c00 m00 k00 g00
blue l=32 a+60 b-105 => l=444 a+176 b-400: K00 C75 M73 Y00 c00 m00 k00 g00
canon::setup_printer_info: number of channels: 4
canon_info.model_level=4
canon::setup_printer_info: multi raster mode
canon::setup_printer_info: bits per pixel: 2
canon::setup_printer_info: multiraster package size=8
canon::setup_printer_info: MP170/MX300/MG2100/iP4500/iP4600/iP5300 mode
Canon init string: esc(c 30 0 1 esc(J 8
esc(t 80 80 1 esc(l 34 0
esc(p 281 0 1e0 7

Colormatch file=CL41; Curves=600dpi_quick; Table=plain_paper
Report at end of pdrive_class::begin_page
Total memory usage=1285755
PREVIEW y_offset=70 org_height=6600 src_scanline=70 preview_scanline=6
calculate_dim: print left=0 top=0 width=4800 height=6409
calculate_dim: section left=150 top=70 width=4800 height=6409
check_add_logo returned 0
Printed section of picture:
left=150 top=70 width=4800 height=6409
Printer: resolution x_dpi=600 y_dpi=600 color_mode=2
Page - printable area in printer pixels:
left=150 top=70 width=4800 height=6409
Print size in printer pixels, relative to printable area:
left=0 top=0 width=4800 height=6409
Time for <Profile> = 355
Time for <Color> = 721
Time for <Dither> = 572
Time for <Print> = 47
Time for <Total> = 1459
Line counters: skip=0; bitmap=0; others=6409; 8bit=0; white=991; b/w=0
Color 0 sum: 21
Color 1 sum: 62
Color 2 sum: 63
Color 3 sum: 65
total sum: 211
pixmap_class::open: can't read magic header
print_page: end of input file
Report at end of pdrivecontrol_class::release_printer
40246 inifile::open(buffer)
40246 inifile::open(buffer)
Total memory usage=80492
child process terminated
------------ End of print job - result = 0 ------------
job cancelling procedure - TPPID=8338 GSPID=8340 PVPID=
------------ END of tpprint filter ------------

what is the connection in the TurboPrint Control window -> list of printers, column "URI" (e.g. "smb://servername/printername")?:
usbprinter@192.168.1.107


please open the TurboPrint Monitor window and try to print a test page and write down the status messages that are displayed, espacially any warning or error messages:
job finished -1 Page
Title: 'TurboPrint Testpage'

--------------------------------------------------------------------------------------------------------------
No errors encountered-- but no printout produced. (Printer is on and functional)

--------------------------------------------------------------------------------------------------------------

I appreciate your response.

mrossi2001
mrossi2001
Posts: 6
Joined: Sun Jun 24, 2018 8:06 pm

Re: Turboprint does not work in new Kubuntu 18.04 install

Post by mrossi2001 »

Gentlemen:

I have uploaded the log output as instructed. What are the next steps needed to achieve Turboprint functionality in Kubuntu 18.04?

Thank You,
mrossi2001
zedonet
Site Admin
Posts: 2154
Joined: Fri Oct 06, 2006 8:02 am

Re: Turboprint does not work in new Kubuntu 18.04 install

Post by zedonet »

Thank you for posting the log file and I am sorry for answering not earlier.

The log file contains no errors so it seems that the print job was processed properly.

To make sure that there is no problem that we introduced in the current TurboPrint version, you could connect the printer directly to the USB port of your computer and test if you can print.

If that works, it is likely that there is a problem when transferring the print data to the Synology NAS.
There is another log file that might be helpful to find the reason for the problem - the log file of the Linux spooler CUPS:

/var/log/cups/error_log

This file can be large, so you can send it by email to: mail at zedonet dot com
If it is almost empty, we need to increase the "log level" - I can send you instructions in this case.
mrossi2001
Posts: 6
Joined: Sun Jun 24, 2018 8:06 pm

Re: Turboprint does not work in new Kubuntu 18.04 install

Post by mrossi2001 »

Gentlemen:
Thank You for the informative response.
I printed locally (direct USB), with complete success, using the Turbo-print configuration toolbox "Print Test-Page" tool. I also printed locally using OKULAR.

One behavior is very noticeable. If I bring up the print dialog in any Kubuntu 18.04 program such as OKULAR for example, the Turbo print configuration tab does not appear in the print dialog. A Turbo-print printer is the printer listed, but the configuration tab (containing such options as "manual double sided printing" and "economy printing") is not available. Instead, a CUPS dialog replaces it. This behavior does not change whether I use the local Turbo-print printer setup or the network printer Turbo-print setup. However, the Turbo-print configuration and manager continue to appear and are usable, at least locally.

I retrieved both the error and access logs. You are correct, verbosity should be increased, these logs are short and do not provide much information. I am in the process of doing this, and will get back to you with the more verbose logs.
Thank You,
mrossi2001
mrossi2001
Posts: 6
Joined: Sun Jun 24, 2018 8:06 pm

Re: Turboprint does not work in new Kubuntu 18.04 install

Post by mrossi2001 »

Gentlemen:

I have uploaded the verbose logs to mail@zedonet.com
mrossi2001
mrossi2001
Posts: 6
Joined: Sun Jun 24, 2018 8:06 pm

Re: Turboprint does not work in new Kubuntu 18.04 install

Post by mrossi2001 »

Gentlemen:

I have uploaded the log output as instructed. What are the next steps needed to achieve Turboprint functionality in Kubuntu 18.04?

Thank You,
mrossi2001
zedonet
Site Admin
Posts: 2154
Joined: Fri Oct 06, 2006 8:02 am

Re: Turboprint does not work in new Kubuntu 18.04 install

Post by zedonet »

Hello,

I already sent an answer by email:

According to the log file, the print data is sent to the NULL device (URI = "file:/dev/null") instead of the actual printer (URI = "usbprinter@192.168.1.107"), so the print data is discarded and the print job is never printed.

You can try to fix this in TurboPrint Control:

TurboPrint Control

Dialog "Edit"

Printer is = "Other printer"

Connection = other (CUPS URI)

URI = "lpd://192.168.1.107/usbprinter
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