Upgrade to Ubuntu 9.10 caused incorrect colors in photo prin

Questions on certain printers and applications
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peale
Posts: 12
Joined: Mon Jul 06, 2009 2:35 am

Upgrade to Ubuntu 9.10 caused incorrect colors in photo prin

Post by peale » Fri Nov 27, 2009 10:41 pm

After upgrading to Ubuntu 9.10 from 9.04, photo printouts have incorrect color reditions. The printer is the Canon PIXMA MP970. A printer test page and a printer nozzle check showed no anomalies. The photo printed correctly on the same printer from an apple machine with the Canon driver.
Turboprint printed correctly under Ubuntu 9.04. Upgrade to Turboprint 2.12 from 2.11 did not solve the color problem.

zedonet
Site Admin
Posts: 1831
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Mon Nov 30, 2009 11:00 am

Hello,

for correct colors, please make sure that the correct media type and a high print quality has been chosen. You can verify most print settings in TurboPrint Monitor.

Can you describe the change - is the output lighter / darker / color shifts, e.g. more red / ... ?

peale
Posts: 12
Joined: Mon Jul 06, 2009 2:35 am

Post by peale » Mon Nov 30, 2009 4:35 pm

Thanks for the reply. As far as I know all the settings in turboprint were unchanged from their values under the Ubuntu 9.04 version of the operating system. The possible exception was that the contrast was set at its minimum value of 50%.

The print came out in shades of magenta. It was as if only the magenta injet was activated. The first print came out with very low constrast. Setting the contrast to the middle of the bar or 100% produced a print with indeed higher constrast but with the same dominance of magenta. The paper was a Canon glossy "Pro" paper and the resolution was medium at 1200 dots/inch. The print was made from the f-Spot application.

zedonet
Site Admin
Posts: 1831
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Tue Dec 01, 2009 3:52 pm

Hello,

please print a nozzle test page from TurboPrint Control Center -> button "Toolbox" -> "Nozzle Check". For every ink cartridge there should be a test pattern - a black "staircase" for the large pigment black cartridge and one or two bars for every other color (two bars for large and small nozzles).

If this looks okay, please check if the two test pages from the toolbox (test & status page, demo page) look okay. The TurboPrint PDF manual has a picture of the test & status page on page 16: http://www.turboprint.info/manual/Manua ... Print2.pdf

Then print a photo that comes out in shades of magenta.

Finally, please email the log file /var/log/turboprint/print.log to me: mail at zedonet dot de (replace at by @ and dot by .) and include information on how the nozzle test page and the test pages look like.

peale
Posts: 12
Joined: Mon Jul 06, 2009 2:35 am

Post by peale » Fri Dec 04, 2009 7:12 am

I have done the procedure you suggested and sent the print.log file to you by email. The descriptions of the tests are included in the email.

zedonet
Site Admin
Posts: 1831
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Fri Dec 04, 2009 11:29 am

Hallo,

the adjustment value for "Magenta" was set to maximum. The color adjustment can be set in TurboPrint Control center, button "Configure" -> tab "Correction".

The setting is also available in the print dialog of f-spot - the settings in the print dialog have precedence.

peale
Posts: 12
Joined: Mon Jul 06, 2009 2:35 am

Post by peale » Sun Dec 06, 2009 6:20 am

I made the correction to the magenta setting and I found black was also incorrect. I am baffled as to how these settings were changed. I had also found that the contrast had been reduced to the minimum value. Installation of the Ubuntu 9.10 upgrade could affect f-spot, but not turboprint. In any case by making sure that all turboprint settings had the default values, the appearance of the photo print was much improved. However, It was still too red compared to the same print made with a Canon driver from an Apple machine. Could the default values for variables in turboprint not be optimized?

Because turboprint would not work when I had installed updated versions of libjpeg.so, libpng.so and libtiff.so in /usr/lib, but it did work when the old versions of the libraries were restored, I wonder if the upgrade to 9.10 updated other libraries in /usr/lib that has altered the performance of turboprint. Can you tell me which libraries turboprint uses and the versions that it expects? Thanks.

zedonet
Site Admin
Posts: 1831
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Mon Dec 07, 2009 10:49 am

Hello,

1. colors not accurate (too much red):

TurboPrint uses color profiles that have been created with a spectrophotometer, there should be no need to make further adjustments.

For correct color reproduction, make sure that the correct media type is selected (in your log file the media type is set to plain paper - if you are using glossy photo paper, please choose the correct paper in TurboPrint Control or in the application's print dialog).

2. libraries

TurboPrint does not depend directly on libjpeg / libpng / libtiff, it depends on

Code: Select all

libatk-1.0.so.0
libc.so.6
libcups.so.2
libdl.so.2
libgcc_s.so.
libgdk-x11-2.0.so.0
libgdk_pixbuf-2.0.so.0
libglib-2.0.so.0
libgmodule-2.0.so.0
libgobject-2.0.so.0
libgtk-x11-2.0.so.0
libm.so.6
libpango-1.0.so.0
libpng12.so.0
libpthread.so.0
There is no automatic "backward compatibility" in Linux, so a higher version library may not solve the dependency.

ldd /usr/bin/turboprint reports indirect dependencies to the following libraries

Code: Select all

	linux-gate.so.1 =>  (0x00a32000)
	libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0x0076a000)
	libpthread.so.0 => /lib/tls/i686/cmov/libpthread.so.0 (0x00cda000)
	libdl.so.2 => /lib/tls/i686/cmov/libdl.so.2 (0x00337000)
	libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0x00a91000)
	libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0x009f7000)
	libglib-2.0.so.0 => /lib/libglib-2.0.so.0 (0x00110000)
	libgmodule-2.0.so.0 => /usr/lib/libgmodule-2.0.so.0 (0x001c6000)
	libgobject-2.0.so.0 => /usr/lib/libgobject-2.0.so.0 (0x00d68000)
	libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0x0033b000)
	libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0x00bfe000)
	libpng12.so.0 => /usr/lib/libpng12.so.0 (0x001cb000)
	libm.so.6 => /lib/tls/i686/cmov/libm.so.6 (0x001f3000)
	libc.so.6 => /lib/tls/i686/cmov/libc.so.6 (0x00787000)
	/lib/ld-linux.so.2 (0x00fd7000)
	libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0x0028c000)
	libgio-2.0.so.0 => /usr/lib/libgio-2.0.so.0 (0x00299000)
	libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x00df0000)
	libXext.so.6 => /usr/lib/libXext.so.6 (0x00219000)
	libXrender.so.1 => /usr/lib/libXrender.so.1 (0x00229000)
	libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0x00233000)
	libXi.so.6 => /usr/lib/libXi.so.6 (0x00236000)
	libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0x00d1f000)
	libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0x0070b000)
	libXcomposite.so.1 => /usr/lib/libXcomposite.so.1 (0x00efa000)
	libXdamage.so.1 => /usr/lib/libXdamage.so.1 (0x00735000)
	libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x00241000)
	libcairo.so.2 => /usr/lib/libcairo.so.2 (0x008cb000)
	libX11.so.6 => /usr/lib/libX11.so.6 (0x00ff4000)
	libpcre.so.3 => /lib/libpcre.so.3 (0x00247000)
	libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0x00738000)
	libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x00952000)
	libz.so.1 => /lib/libz.so.1 (0x00e5d000)
	libresolv.so.2 => /lib/tls/i686/cmov/libresolv.so.2 (0x00278000)
	libselinux.so.1 => /lib/libselinux.so.1 (0x00716000)
	libexpat.so.1 => /lib/libexpat.so.1 (0x00a33000)
	libXau.so.6 => /usr/lib/libXau.so.6 (0x0032f000)
	libpixman-1.so.0 => /usr/lib/libpixman-1.so.0 (0x00b26000)
	libdirectfb-1.2.so.0 => /usr/lib/libdirectfb-1.2.so.0 (0x00b6d000)
	libfusion-1.2.so.0 => /usr/lib/libfusion-1.2.so.0 (0x006fc000)
	libdirect-1.2.so.0 => /usr/lib/libdirect-1.2.so.0 (0x009d1000)
	libxcb-render-util.so.0 => /usr/lib/libxcb-render-util.so.0 (0x00706000)
	libxcb-render.so.0 => /usr/lib/libxcb-render.so.0 (0x00f11000)
	libxcb.so.1 => /usr/lib/libxcb.so.1 (0x00a11000)
	libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00761000)

peale
Posts: 12
Joined: Mon Jul 06, 2009 2:35 am

Post by peale » Mon Dec 07, 2009 5:29 pm

Thanks for the reply and the list of library dependencies. It is clear why turboprint did not work after I had replaced the library libpng12.so.0 with a later version, since turboprint makes a call to this specific library. That was the only dependency I had altered, and restoring this library restored turboprint to working order. No other library in either list has been updated. I will check that Ubuntu 9.10 has maintained the availability of the specific versions.

jmdennis
Posts: 9
Joined: Sun Dec 20, 2009 7:49 am

I am glad

Post by jmdennis » Wed Jan 13, 2010 4:12 am

I am glad to see fixes for this problem. I am having things come out all yellow. It is like it was with gutenprint. I will have to check these settings when I get home. I did not do an upgrade but installed Ubuntu. I also printed using OpenSUSE but did not print a picture to see how that would print out. I got use to Ubuntu so I reloaded that and the print out is horrible.

zedonet
Site Admin
Posts: 1831
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Wed Jan 13, 2010 9:19 am

Hello,

TurboPrint's color management does NOT depend on libpng - libpng is only used to load icons in the user interface.

If colors are wrong, the problem is located somewhere else:

First you should check if the printer is working properly (print a nozzle test page from TurboPrint Control Center -> Toolbox).

Then we should check print settings - you could post the log file /var/log/turboprint/print.log (section for lest print starting from "### NEW PRINT JOB").

jmdennis
Posts: 9
Joined: Sun Dec 20, 2009 7:49 am

Here is mine

Post by jmdennis » Thu Jan 14, 2010 6:07 pm

Like the other person I think that my settings are off. Below is the print of the photo that I did. I just printed this on regular paper. The nozzle check showed every color so that is not the issue. I know on the Apple computer that this printer prints great.

#######################################################
NEW PRINT JOB Thu Jan 14 09:53:01 PST 2010 (pstoturboprint 2.12-2)
job-id 8
user jmdennis
title 9330_1107660861812_1535526001_30260994_6385367_n.jpg
copies 1
options Resolution=601x600dpi zedoGreyToneA=0 zedoGreyToneB=0 zedoUCR=0 zedoInklimitC=0 zedoTAC=0 zedoBrightness=0 MediaType=Plainpaper_4 zedoCMYKspace=0 zedoInklimitK=0 zedoInklimitM=0 zedoGamut=0 zedoAdjustC=0 zedoBrightM=0 PageSize=Letter zedoAdjustK=0 zedoContrast=0 zedoAdjustM=0 zedoMirror=0 number-up=1 zedoInklimitY=0 zedoBrightC=0 zedoDuplexadvanced=auto OutputBin=Front zedoBorderlessExpand=2 zedoDithering=ErrorDiffusion zedoColorModel=RGB zedoDuplexAdjust=0 Duplex=None zedoRefLight=65 zedoAdjustY=0 InputSlot=ButtonSelect zedoColorspace=0 zedoIntent=perception_0 zedoIntensity=0 job-uuid=urn:uuid:998cc788-6db5-3da8-40f0-83a666050350 job-originating-host-name=localhost
file
queue tp0
test directory access:
drwxr-xr-x 2 jmdennis jmdennis 20480 2010-01-12 09:46 /usr/share/turboprint/printers
linux-vdso.so.1 => (0x00007fff48fff000)
libm.so.6 => /lib/libm.so.6 (0x00007ffeb948b000)
libc.so.6 => /lib/libc.so.6 (0x00007ffeb911c000)
/lib64/ld-linux-x86-64.so.2 (0x00007ffeb970f000)
/usr/bin/tpprint -v2 -l/var/log/turboprint/print.log --username=jmdennis --ppdfile=/etc/cups/ppd/tp0.ppd --psfeatures '---Resolution=601x600dpi' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoUCR=0' '---zedoInklimitC=0' '---zedoTAC=0' '---zedoBrightness=0' '---MediaType=Plainpaper_4' '---zedoCMYKspace=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoGamut=0' '---zedoAdjustC=0' '---zedoBrightM=0' '---PageSize=Letter' '---zedoAdjustK=0' '---zedoContrast=0' '---zedoAdjustM=0' '---zedoMirror=0' '---number-up=1' '---zedoInklimitY=0' '---zedoBrightC=0' '---zedoDuplexadvanced=auto' '---OutputBin=Front' '---zedoBorderlessExpand=2' '---zedoDithering=ErrorDiffusion' '---zedoColorModel=RGB' '---zedoDuplexAdjust=0' '---Duplex=None' '---zedoRefLight=65' '---zedoAdjustY=0' '---InputSlot=ButtonSelect' '---zedoColorspace=0' '---zedoIntent=perception_0' '---zedoIntensity=0' '---job-uuid=urn:uuid:998cc788-6db5-3da8-40f0-83a666050350' '---job-originating-host-name=localhost' /tmp/pstoturboprint1872.chunk /tmp/pstoturboprint1872.var
Searching PPD file and postscript header for options...
check_flag_file: opening /var/turboprint/jmdennis/prv/tp0
check_flag_file: opening /var/turboprint/jmdennis/sml/tp0
----------- Start of var file -----------
PDFFILE=1
GSPPDFOUND=1
GSCOLORMODE=2
GSXDPI=600
GSYDPI=600
GSWIDTH=5100
GSHEIGHT=6600
TPWIDTH=8500
TPHEIGHT=11000
TPXOFFSET=0
TPYOFFSET=0
DUPLEX=0
PREVIEW=0
NOPRINT=0
BORDERLESS=0
PVXDPI=93
PVYDPI=93
PVWIDTH=790
PVHEIGHT=1023
----------- End of var file -----------
tpstdin --parsedsc result=0
GSRESULT=GPL Ghostscript 8.70 (2009-07-31) GSVERSION=GPL GSMAJOR=8 GSMINOR=70 GSCUPSDEVICE=0
GSCOMMANDLINE=gs -sDEVICE=ppmraw -r600x600 -g5100x6600 -dSAFER -dNOPAUSE -dBATCH
TPCOMMANDLINE=/usr/bin/tpprint -a0 -e1 -s8500x11000 -p0x0 -v2 -l/var/log/turboprint/print.log '---Resolution=601x600dpi' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoUCR=0' '---zedoInklimitC=0' '---zedoTAC=0' '---zedoBrightness=0' '---MediaType=Plainpaper_4' '---zedoCMYKspace=0' '---zedoInklimitK=0' '---zedoInklimitM=0' '---zedoGamut=0' '---zedoAdjustC=0' '---zedoBrightM=0' '---PageSize=Letter' '---zedoAdjustK=0' '---zedoContrast=0' '---zedoAdjustM=0' '---zedoMirror=0' '---number-up=1' '---zedoInklimitY=0' '---zedoBrightC=0' '---zedoDuplexadvanced=auto' '---OutputBin=Front' '---zedoBorderlessExpand=2' '---zedoDithering=ErrorDiffusion' '---zedoColorModel=RGB' '---zedoDuplexAdjust=0' '---Duplex=None' '---zedoRefLight=65' '---zedoAdjustY=0' '---InputSlot=ButtonSelect' '---zedoColorspace=0' '---zedoIntent=perception_0' '---zedoIntensity=0' '---job-uuid=urn:uuid:998cc788-6db5-3da8-40f0-83a666050350' '---job-originating-host-name=localhost' -y1 --ppdfile=/etc/cups/ppd/tp0.ppd --psheader=/tmp/pstoturboprint1872.chunk --jobid=8 --username=jmdennis '--title=9330_1107660861812_1535526001_30260994_6385367_n.jpg'
COMPLETEPIPE=/usr/share/turboprint/lib/tpstdin --paste /tmp/pstoturboprint1872.chunk | gs -sDEVICE=ppmraw -r600x600 -g5100x6600 -dSAFER -dNOPAUSE -dBATCH -sOutputFile=/tmp/pstoturboprint1872.fifo - >> /var/log/turboprint/print.log
PREVIEWPIPE=
----------- Start of print job -----------
starting child process
tpprint 2.12-2 (08-DEC-2009) - TurboPrint printer driver
Copyright (C)ZEDOnet GmbH, Irsee, Germany. All rights reserved.
Searching PPD file and postscript header for options...
interpret_ps: no output file specified
GPL Ghostscript 8.70 (2009-07-31)
Copyright (C) 2009 Artifex Software, Inc. All rights reserved.
This software comes with NO WARRANTY: see the file PUBLIC for details.
::set_info_paths: setting preview file to /var/turboprint/jmdennis/zmf/8.zmf
Processing pages 1 through 1.
Page 1
Filetype=PBM Plusbits_per_pixel=32 bytes_per_line=20400 width=5100 height=6600
RGB Mode
Printer=Canon_PIXMA_iP4000R; Module=Canon; Id=i865
Colormode=2; Cartridge=0=Color; Quality=2=High; Paper=0=Plain paper
Pagesize=1=US-Letter; Paper Input=0=Button Select; Paper Output=0=Front
Duplex=0=Off; Copies=1; Mirror=0; Dithering=0; Flip=0
Page x=4800 y=6409; AppDpi x=600 y=600; DitDpi x=600 y=600;
PrnDpi x=600 y=600; Overlay=0

tpfile::get_patchsample_table: paper=HP Home&Office paper
patches; linmode=density
table::build_gamma_table: i=0 color=4 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 0
correction=32767
table::build_gamma_table: i=1 color=5 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 1
correction=34270
table::build_gamma_table: i=2 color=6 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 2
correction=35092
table::build_gamma_table: i=3 color=7 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 3
correction=34702
compare_lab_mode = 0
matchtable->type=2 adjust_old_profile=0 icc_profile=0
use_bright_cyan=0 use_bright_mangeta=0 use_bright_inks=100
grey: a=0 b=0; colorspace=APPLE; cmykspace=0; intent=perceptual; daylight = 6500K
multi_profile_switch=150 multi_c2_switch=100 multi_m2_switch=100
PATCH num=565 w=265 b=435 cmyk=-1 cmy=115
multichannel_bright_only=0
ucr_up=128; max_ink=638; ucr_add=0
max_bright_cyan=0; max_bright_magenta=0
max_cyan=255; max_magenta=255; max_yellow=255; max_black=255;
bright_cyan_fac=0 bright_magenta_fac=0
black_fac=100 cyan_fac=56 magenta_fac=64 yellow_fac=38
printer white:l=940 a+001 b-015
printer white poly:l=940 a+001 b-015
printer k:l=236 a+007 b+021
printer cmy:l=358 a+001 b-025
printer black:l=236 a+007 b+021
printer black poly:l=225 a+006 b+025
printer darkest poly:l=225 a+006 b+025
k=0: l=94 a=0 b=-1 => l=93 a=-1 b=-1
k=2550: l=23 a=0 b=2 => l=22 a=0 b=2
avg distance: l=0 a=0 b=0
black l=00 a+00 b+00 => l=225 a+006 b+025: K99 C00 M00 Y00 c00 m00 k00 g00
black94 l=06 a+00 b+00 => l=281 a+011 b-003: K74 C66 M55 Y51 c00 m00 k00 g00
black87 l=17 a+00 b+00 => l=330 a+007 b-016: K47 C69 M57 Y54 c00 m00 k00 g00
black75 l=34 a+00 b+00 => l=441 a+002 b-024: K02 C50 M47 Y50 c00 m00 k00 g00
black62 l=48 a+00 b+00 => l=544 a+002 b-026: K00 C35 M31 Y34 c00 m00 k00 g00
black62 l=54 a+00 b+00 => l=591 a+002 b-027: K00 C30 M26 Y29 c00 m00 k00 g00
black50 l=60 a+00 b+00 => l=635 a+001 b-028: K00 C26 M21 Y24 c00 m00 k00 g00
black50 l=66 a+00 b+00 => l=677 a+002 b-029: K00 C22 M17 Y20 c00 m00 k00 g00
black37 l=71 a+00 b+00 => l=718 a+001 b-029: K00 C18 M14 Y16 c00 m00 k00 g00
black25 l=77 a+00 b+00 => l=758 a+001 b-030: K00 C15 M11 Y12 c00 m00 k00 g00
black25 l=82 a+00 b+00 => l=796 a+001 b-031: K00 C12 M08 Y09 c00 m00 k00 g00
black12 l=86 a+00 b+00 => l=834 a+001 b-032: K00 C08 M06 Y06 c00 m00 k00 g00
black12 l=91 a+00 b+00 => l=870 a+001 b-030: K00 C05 M03 Y03 c00 m00 k00 g00
black12 l=96 a+00 b+00 => l=904 a+002 b-023: K00 C02 M01 Y01 c00 m00 k00 g00
white l=99 a+00 b+00 => l=939 a+000 b-017: K00 C00 M00 Y00 c00 m00 k00 g00
cyan l=89 a-54 b-17 => l=787 a-149 b-225: K00 C30 M00 Y00 c00 m00 k00 g00
magenta l=64 a+87 b-52 => l=648 a+482 b-147: K00 C00 M49 Y00 c00 m00 k00 g00
yellow l=97 a-14 b+86 => l=877 a-053 b+616: K00 C00 M00 Y62 c00 m00 k00 g00
red l=58 a+77 b+70 => l=574 a+474 b+409: K00 C00 M66 Y99 c00 m00 k00 g00
green l=86 a-84 b+72 => l=729 a-311 b+412: K00 C23 M00 Y65 c00 m00 k00 g00
blue l=32 a+60 b-105 => l=437 a+109 b-417: K00 C78 M40 Y00 c00 m00 k00 g00
Time for <spline lines / polyfit> = 30
Time for <pass1/a> = 20
Time for <pass2/b> = 290
Time for <pass3> = 0
canon::setup_printer_info: number of channels: 4
canon_info.model_level=3
canon::setup_printer_info: bits per pixel: 2
canon::setup_printer_info: S600/800 mode
Canon init string: esc(c 30 0 3 esc(J 1
esc(t 80 80 1 esc(l 33 0
esc(p 281 0 1e0 7

Colormatch file=BCI3e6; Curves=600dpi_plain_i865; Table=plain_paper_bci3e
Report at end of pdrive_class::begin_page
Total memory usage=1114860
PREVIEW y_offset=70 org_height=6600 src_scanline=70 preview_scanline=6
calculate_dim: print left=0 top=0 width=4800 height=6409
calculate_dim: section left=150 top=70 width=4800 height=6409
Print size in printer pixels, relative to printable area:
left=0 top=0 width=4800 height=6409
Time for <Profile> = 670
Time for <Color> = 3030
Time for <Dither> = 3970
Time for <Print> = 140
Time for <Total> = 7530
Line counters: skip=0; bitmap=0; others=6409; 8bit=0; white=2809; b/w=0
Color 0 sum: 43
Color 1 sum: 58
Color 2 sum: 95
Color 3 sum: 106
total sum: 302
pixmap_class::open: can't read magic header
print_page: end of input file
Report at end of pdrivecontrol_class::release_printer
Total memory usage=0
child process terminated
------------ End of print job - result = 0 ------------
job cancelling procedure - TPPID=1896 GSPID=1898 PVPID=
------------ END of tpprint filter ------------

zedonet
Site Admin
Posts: 1831
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Fri Jan 15, 2010 9:33 am

Hello,

all the settings look correct - media type is setting to "plain paper", quality to "high" which should give good quality on plain paper.

Please check if a test page from TurboPrint Control Center -> Toolbox -> "Test Page" -> "Demo page Letter" looks okay. If not, please describe what is wrong or - if possible - send a scan or digicam photo of the page to mail at zedonet dot de.

jmdennis
Posts: 9
Joined: Sun Dec 20, 2009 7:49 am

My problem

Post by jmdennis » Wed Jan 20, 2010 3:14 am

I found out that this was my problem. We had some ink that was going to be tossed at work which I used. It is almost the right ink for my printer. I am getting some new ink and sure it will work fine then.

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