Label Print Problems

Questions on certain printers and applications
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stonedlion
Posts: 1
Joined: Mon Jul 27, 2020 5:19 pm

Label Print Problems

Post by stonedlion » Wed Jul 29, 2020 9:13 pm

Two problems I have encountered:

First, I have an issue with the print output, it is approximately 3 - 4 cm to the right and high by the same distance.

I am printing a letter size PDF document from Linux MX (kernel 4.19.0) to a HP M452 via an IP network. The resolution is medium 300 dpi.

Printing with the native HPLIP works as expected.

Second, if I print a PDF at a resolution higher than 300, the printer restarts and no output is produced.

zedonet
Site Admin
Posts: 1895
Joined: Fri Oct 06, 2006 8:02 am

Re: Label Print Problems

Post by zedonet » Thu Jul 30, 2020 8:30 am

Hello,

can you please check the following

- enable the option "Job Preview" in TurboPrint Monitor and check if the page layout is correct in the page preview window. Also, please check which "Page size" is listed in the box "Settings".

- in TurboPrint Control, open the dialog "Configure" and set the page size to "Letter" and the print quality to 600dpi. Then open the dialog "Toolbox" and print a testpage ("Test and status sheed")

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