Just updated to version2 and my ip5000 does not print

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steve westfall
Posts: 3
Joined: Sat Apr 17, 2010 9:50 pm

Just updated to version2 and my ip5000 does not print

Post by steve westfall » Sat Apr 17, 2010 10:00 pm

I just payed for the upgrade. Attempting to print just ejects a page. I tried the same thing on my Windows 7 box and it works just fine. Any ideas?

Have Fun
Steve

zedonet
Site Admin
Posts: 1800
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Mon Apr 19, 2010 7:31 am

Hello,

thank you for your feedback!

Could you please send the following information so that we can investigate the problem further:

- how is your printer connected - direct USB connection of over network?
- what is the "URI" as shown in TurboPrint Contrl Center, column "URI"
- which Linux distribution & version do you use?
- does a test page from TurboPrint Control Center work (button "Toolbox" -> "Testpage" -> "Test & status page")?

- please include the log file /var/log/turboprint/print.log - section for last print job starting from "### New print job..." is sufficient

steve westfall
Posts: 3
Joined: Sat Apr 17, 2010 9:50 pm

Post by steve westfall » Tue Apr 20, 2010 7:09 pm

My printer is connected via a usb hub (1.0/2.0). The only things I have connected via this hub are all USB 1.0 connections. Everything else works. The URI reoorts: Cannin_PIXMA_iO%))) tp0 Local Printer tpu://Cannin/iP5000 Cannon_PIXMA_iP5000. When I attempt to print a test page it simply ejects the page.
Linux 2.6.27.42-0.1-default x86_64
openSUSE 11.1 (x86_64)


#######################################################
NEW PRINT JOB Thu Apr 15 07:42:20 PDT 2010 (pstoturboprint 2.14-1)
job-id 66
user stevew
title TurboPrint Testpage
copies 1
options media=A4 sides=one-sided finishings=3 number-up=1 job-uuid=urn:uuid:a8acda81-e678-3340-4b81-d1f1c85f9b32
file
queue tp0
test directory access:
drwxr-xr-x 2 root root 20480 2010-04-14 07:40 /usr/share/turboprint/printers
linux-gate.so.1 => (0xffffe000)
libm.so.6 => /lib/libm.so.6 (0xf775e000)
libc.so.6 => /lib/libc.so.6 (0xf7602000)
/lib/ld-linux.so.2 (0xf77a9000)
/usr/bin/tpprint -v2 -l/var/log/turboprint/print.log --username=stevew --ppdfile=/etc/cups/ppd/tp0.ppd --psfeatures '---media=A4' '---sides=one-sided' '---finishings=3' '---number-up=1' '---job-uuid=urn:uuid:a8acda81-e678-3340-4b81-d1f1c85f9b32' /tmp/pstoturboprint8105.chunk /tmp/pstoturboprint8105.var
Searching PPD file and postscript header for options...
page size A4 overwritten by ---media=A4
check_flag_file: opening /var/turboprint/stevew/prv/tp0
check_flag_file: opening /var/turboprint/stevew/sml/tp0
----------- Start of var file -----------
ZEDOPARM="$ZEDOPARM zedoPageRegion=A4"
ZEDOPARM="$ZEDOPARM zedoMediaType=Plainpaper_4"
ZEDOPARM="$ZEDOPARM zedoCartridgeType=Color"
ZEDOPARM="$ZEDOPARM zedoInputSlot=AutomaticFeed"
ZEDOPARM="$ZEDOPARM zedoOutputBin=Front"
ZEDOPARM="$ZEDOPARM zedoColorModel=RGB"
ZEDOPARM="$ZEDOPARM zedoDithering=ErrorDiffusion"
ZEDOPARM="$ZEDOPARM zedoMirror=0"
ZEDOPARM="$ZEDOPARM zedoDuplexAdjust=0"
ZEDOPARM="$ZEDOPARM zedoColorspace=0"
ZEDOPARM="$ZEDOPARM zedoCMYKspace=0"
ZEDOPARM="$ZEDOPARM zedoIntent=perception_0"
ZEDOPARM="$ZEDOPARM zedoIntensity=0"
ZEDOPARM="$ZEDOPARM zedoBrightness=0"
ZEDOPARM="$ZEDOPARM zedoContrast=0"
ZEDOPARM="$ZEDOPARM zedoAdjustY=0"
ZEDOPARM="$ZEDOPARM zedoAdjustM=0"
ZEDOPARM="$ZEDOPARM zedoAdjustC=0"
ZEDOPARM="$ZEDOPARM zedoAdjustK=0"
ZEDOPARM="$ZEDOPARM zedoInklimitY=0"
ZEDOPARM="$ZEDOPARM zedoInklimitM=0"
ZEDOPARM="$ZEDOPARM zedoInklimitC=0"
ZEDOPARM="$ZEDOPARM zedoInklimitK=0"
ZEDOPARM="$ZEDOPARM zedoRefLight=65"
ZEDOPARM="$ZEDOPARM zedoGreyToneA=0"
ZEDOPARM="$ZEDOPARM zedoGreyToneB=0"
ZEDOPARM="$ZEDOPARM zedoGamut=0"
ZEDOPARM="$ZEDOPARM zedoUCR=0"
ZEDOPARM="$ZEDOPARM zedoTAC=0"
ZEDOPARM="$ZEDOPARM zedoBrightC=0"
ZEDOPARM="$ZEDOPARM zedoBrightM=0"
ZEDOPARM="$ZEDOPARM zedoDuplexadvanced=manual"
ZEDOPARM="$ZEDOPARM zedoBorderlessExpand=2"
ZEDOPARM="$ZEDOPARM zedoResolution=600x600dpi"
ZEDOPARM="$ZEDOPARM zedoDuplex=None"
ZEDOPARM="$ZEDOPARM zedoPrinterDriver=Canon_PIXMA_iP1500"
PDFFILE=0
GSPPDFOUND=1
GSCOLORMODE=2
GSXDPI=600
GSYDPI=600
GSWIDTH=4960
GSHEIGHT=7015
TPWIDTH=8268
TPHEIGHT=11693
TPXOFFSET=0
TPYOFFSET=0
DUPLEX=0
DUPLEXMEDIA=A4
PREVIEW=0
NOPRINT=0
BORDERLESS=0
PVXDPI=87
PVYDPI=87
PVWIDTH=719
PVHEIGHT=1017
----------- End of var file -----------
tpstdin --parsedsc result=0
GSRESULT=GPL Ghostscript 8.62 (2008-02-29) GSVERSION=GPL GSMAJOR=8 GSMINOR=62 GSCUPSDEVICE=1
GSCOMMANDLINE=gs -sDEVICE=cups -r600x600 -dSAFER -dNOPAUSE -dBATCH
TPCOMMANDLINE=/usr/bin/tpprint --cups -v2 -l/var/log/turboprint/print.log -y1 --ppdfile=/etc/cups/ppd/tp0.ppd --psheader=/etc/cups/ppd/tp0.ppd '---media=A4' '---sides=one-sided' '---finishings=3' '---number-up=1' '---job-uuid=urn:uuid:a8acda81-e678-3340-4b81-d1f1c85f9b32' '---zedoPageRegion=A4' '---zedoMediaType=Plainpaper_4' '---zedoCartridgeType=Color' '---zedoInputSlot=AutomaticFeed' '---zedoOutputBin=Front' '---zedoColorModel=RGB' '---zedoDithering=ErrorDiffusion' '---zedoMirror=0' '---zedoDuplexAdjust=0' '---zedoColorspace=0' '---zedoCMYKspace=0' '---zedoIntent=perception_0' '---zedoIntensity=0' '---zedoBrightness=0' '---zedoContrast=0' '---zedoAdjustY=0' '---zedoAdjustM=0' '---zedoAdjustC=0' '---zedoAdjustK=0' '---zedoInklimitY=0' '---zedoInklimitM=0' '---zedoInklimitC=0' '---zedoInklimitK=0' '---zedoRefLight=65' '---zedoGreyToneA=0' '---zedoGreyToneB=0' '---zedoGamut=0' '---zedoUCR=0' '---zedoTAC=0' '---zedoBrightC=0' '---zedoBrightM=0' '---zedoDuplexadvanced=manual' '---zedoBorderlessExpand=2' '---zedoResolution=600x600dpi' '---zedoDuplex=None' '---zedoPrinterDriver=Canon_PIXMA_iP1500' --jobid=66 --username=stevew '--title=TurboPrint Testpage'
COMPLETEPIPE=/usr/share/turboprint/lib/tpstdin --paste /tmp/pstoturboprint8105.chunk | gs -sDEVICE=cups -r600x600 -dSAFER -dNOPAUSE -dBATCH -sOutputFile=/tmp/pstoturboprint8105.fifo - >> /var/log/turboprint/print.log
PREVIEWPIPE=
----------- Start of print job -----------
GPL Ghostscript 8.62 (2008-02-29)
Copyright (C) 2008 Artifex Software, Inc. All rights reserved.
This software comes with NO WARRANTY: see the file COPYING for details.
starting child process
tpprint 2.14-1 (10-MAR-2010) - TurboPrint printer driver
Copyright (C)ZEDOnet GmbH, Irsee, Germany. All rights reserved.
Could not open freepipes pipe /var/turboprint/stevew/fd
Searching PPD file and postscript header for options...
page size A4 overwritten by ---media=A4
interpret_ps: no output file specified
Loading NimbusSanL-Bold font from /usr/share/ghostscript/fonts/n019004l.pfb... 4100208 2020704 10727776 9418703 1 done.
Loading NimbusSanL-Regu font from /usr/share/ghostscript/fonts/n019003l.pfb... 4133488 2144122 10727776 9422257 1 done.
::set_info_paths: setting preview file to /var/turboprint/stevew/zmf/66.zmf
Filetype=CupsRasterbits_per_pixel=32 bytes_per_line=19200 width=4800 height=6825
RGB Mode
Printer=Canon_PIXMA_iP1500; Module=Canon; Id=ip1500
Colormode=2; Cartridge=0=Color; Quality=1=Medium; Paper=0=Plain paper
Pagesize=4=A4; Paper Input=0=Automatic Feed; Paper Output=0=Front
Duplex=0=Off; Copies=1; Mirror=0; Dithering=0; Flip=0
Page x=4800 y=6825; AppDpi x=600 y=600; DitDpi x=600 y=600;
PrnDpi x=600 y=600; Overlay=0

tpfile::get_patchsample_table: paper=HP Home&Office paper
patches; linmode=lab
table::build_gamma_table: i=0 color=4 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 0
correction=32767
table::build_gamma_table: i=1 color=5 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 1
correction=36559
table::build_gamma_table: i=2 color=6 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 2
correction=33651
table::build_gamma_table: i=3 color=7 gamma=100 max=100 saturation=100
gamma 100 max 100 saturation 100 for channel 3
correction=44027
compare_lab_mode = 0
matchtable->type=2 adjust_old_profile=0 icc_profile=0
use_bright_cyan=0 use_bright_mangeta=0 use_bright_inks=100
grey: a=0 b=0; colorspace=APPLE; cmykspace=0; intent=perceptual; daylight = 6500K
multi_profile_switch=150 multi_c2_switch=100 multi_m2_switch=100
PATCH num=565 w=265 b=435 cmyk=-1 cmy=115
multichannel_bright_only=0
ucr_up=153; max_ink=638; ucr_add=0
max_bright_cyan=0; max_bright_magenta=0
max_cyan=255; max_magenta=255; max_yellow=255; max_black=255;
bright_cyan_fac=0 bright_magenta_fac=0
black_fac=100 cyan_fac=57 magenta_fac=64 yellow_fac=38
printer white:l=940 a+001 b-012
printer white poly:l=940 a+001 b-012
printer k:l=246 a+007 b+016
printer cmy:l=378 a-003 b-023
printer black:l=246 a+007 b+016
printer black poly:l=238 a+009 b+020
printer darkest poly:l=238 a+009 b+020
k=0: l=93 a=0 b=-1 => l=93 a=0 b=0
k=2550: l=24 a=0 b=1 => l=23 a=0 b=2
avg distance: l=0 a=0 b=0
black l=00 a+00 b+00 => l=238 a+009 b+020: K99 C00 M00 Y00 c00 m00 k00 g00
black94 l=06 a+00 b+00 => l=291 a+001 b-006: K79 C66 M65 Y48 c00 m00 k00 g00
black87 l=17 a+00 b+00 => l=338 a+000 b-017: K53 C70 M69 Y52 c00 m00 k00 g00
black75 l=34 a+00 b+00 => l=447 a+003 b-024: K01 C54 M62 Y43 c00 m00 k00 g00
black62 l=48 a+00 b+00 => l=548 a+002 b-025: K00 C37 M44 Y28 c00 m00 k00 g00
black62 l=54 a+00 b+00 => l=595 a+002 b-026: K00 C32 M37 Y23 c00 m00 k00 g00
black50 l=60 a+00 b+00 => l=638 a+002 b-026: K00 C27 M31 Y19 c00 m00 k00 g00
black50 l=66 a+00 b+00 => l=680 a+002 b-027: K00 C23 M26 Y16 c00 m00 k00 g00
black37 l=71 a+00 b+00 => l=720 a+001 b-028: K00 C19 M21 Y13 c00 m00 k00 g00
black25 l=77 a+00 b+00 => l=759 a+001 b-028: K00 C16 M17 Y10 c00 m00 k00 g00
black25 l=82 a+00 b+00 => l=797 a+002 b-029: K00 C12 M13 Y07 c00 m00 k00 g00
black12 l=86 a+00 b+00 => l=834 a+001 b-029: K00 C09 M09 Y05 c00 m00 k00 g00
black12 l=91 a+00 b+00 => l=870 a+000 b-028: K00 C06 M06 Y03 c00 m00 k00 g00
black12 l=96 a+00 b+00 => l=905 a+002 b-020: K00 C02 M03 Y01 c00 m00 k00 g00
white l=99 a+00 b+00 => l=939 a+000 b-013: K00 C00 M00 Y00 c00 m00 k00 g00
cyan l=89 a-54 b-17 => l=789 a-175 b-207: K00 C32 M00 Y00 c00 m00 k00 g00
magenta l=64 a+87 b-52 => l=652 a+485 b-144: K00 C00 M59 Y00 c00 m00 k00 g00
yellow l=97 a-14 b+86 => l=882 a-063 b+626: K00 C00 M00 Y56 c00 m00 k00 g00
red l=58 a+77 b+70 => l=576 a+460 b+402: K00 C00 M77 Y99 c00 m00 k00 g00
green l=86 a-84 b+72 => l=740 a-329 b+429: K00 C26 M00 Y58 c00 m00 k00 g00
blue l=32 a+60 b-105 => l=444 a+085 b-409: K00 C76 M53 Y00 c00 m00 k00 g00
Time for <spline lines / polyfit> = 30
Time for <pass1/a> = 20
Time for <pass2/b> = 260
Time for <pass3> = 0
canon::setup_printer_info: number of channels: 4
canon_info.model_level=1
canon::setup_printer_info: bits per pixel: 1
canon::setup_printer_info: S200/i320 softweaving
initial head_pos=-320 num_scan_buffers=640 num_nozzle_buffers=320
canon::setup_printer_info: S600/800 mode
Canon init string: esc(c 30 0 1 esc(J 1
esc(t 80 4 1 esc(l 34 0
esc(p 2ab 0 1e0 0

Colormatch file=BCI24; Curves=600dpi_i320; Table=plain_paper
Report at end of pdrive_class::begin_page
Total memory usage=1172576
cups left=0 top=0 width=4800 height=6825 (pixels)
calculate_dim: print left=0 top=0 width=4800 height=6825
calculate_dim: section left=0 top=0 width=4800 height=6825
Print size in printer pixels, relative to printable area:
left=0 top=0 width=4800 height=6825
ERROR:
inifile::write: could not open output file
/var/turboprint/stevew/tp0.ink
Time for <Profile> = 630
Time for <Color> = 690
Time for <Dither> = 550
Time for <Print> = 660
Time for <Total> = 2060
Line counters: skip=0; bitmap=0; others=6825; 8bit=0; white=3450; b/w=1749
Color 0 sum: 10
Color 1 sum: 8
Color 2 sum: 8
Color 3 sum: 9
total sum: 35
pixmap_class::open: can't read magic header
print_page: end of input file
Report at end of pdrivecontrol_class::release_printer
Total memory usage=0
child process terminated
ERROR:
inifile::write: could not open output file
/var/turboprint/stevew/tp0.job
------------ End of print job - result = 0 ------------
job cancelling procedure - TPPID=8124 GSPID=8126 PVPID=
------------ END of tpprint filter ------------
stevew@green:~/turboPrint2>

zedonet
Site Admin
Posts: 1800
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Wed Apr 21, 2010 7:14 am

It seems that the wrong driver was chosen: "Canon PIXMA iP1500" instead of "Canon PIXMA iP5000". If your printer is actually an iP5000, please open TurboPrint Control Center, remove the printer entry and add a new one with the correct driver.

steve westfall
Posts: 3
Joined: Sat Apr 17, 2010 9:50 pm

Post by steve westfall » Thu Apr 22, 2010 3:03 pm

I deleted and re-added (via what was picked up from the USB, like I did last go around) and presto! It now works.

Thanks and
Have Fun
Steve

philipandrews1
Posts: 1
Joined: Tue Jun 29, 2010 2:22 am

Post by philipandrews1 » Tue Jun 29, 2010 2:26 am

also re-installed mine, and it worked perfectly. thanks!

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