Ink Levels showing at 100%

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FrankMtl
Posts: 8
Joined: Thu May 16, 2019 2:05 am

Ink Levels showing at 100%

Post by FrankMtl » Fri Jun 18, 2021 2:58 am

Unsure if this is the right forum section but here goes:
PrintFab 2.95, Canon IP6700, macOS Big Sur
Have been using the black ink frequently and yet ink level utility always show 100%. Prior to Big Sur the levels would drop with use but now am a smidge worried the real level is not getting read correctly.

Cheers.

zedonet
Site Admin
Posts: 1959
Joined: Fri Oct 06, 2006 8:02 am

Re: Ink Levels showing at 100%

Post by zedonet » Tue Jun 22, 2021 10:53 am

Hello,

please open the "PrintFab Toolbox" app, click on your printer, then on "Open toolbox for selected printer" and then "Show ink status". If the ink levels are shown here, communication to the printer works. Then please compare if the ink levels are the same as reported in the print dialog or in macOS system configuration -> "print & scan".

FrankMtl
Posts: 8
Joined: Thu May 16, 2019 2:05 am

Re: Ink Levels showing at 100%

Post by FrankMtl » Tue Jun 22, 2021 3:35 pm

Apologies for tardy reply.
So checking through PF's Toolbox shows me all tanks at 100%
However, going through Big sur's Print/Scan in System Prefs gives me "Info not available"

Again today, I printed 5 pages of text at 300 DPI and no change in the black ink level.
ink level IP6700.jpg
ink level IP6700.jpg (253.38 KiB) Viewed 126 times

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