turboprint monitor problem
turboprint monitor problem
Hi,
I'me using turboprint for several years and since I upgraded my ubuntu distribution (9.10), I have a problem :
Printing is OK, BUT :
I have to wait for 5 minutes before printer start
Before the end of the print, a turboprint monitor window pops up, but it is blank and I can only close it
If I try to open tuboprint monitor, I have a blank window, with only a close button(not working)
so I can not see the task achievement nor see the ink level.
I purchased a new license to upgrade my turboprint to 2.16.2, but the problem remains unchanged.
Thanks for help
I'me using turboprint for several years and since I upgraded my ubuntu distribution (9.10), I have a problem :
Printing is OK, BUT :
I have to wait for 5 minutes before printer start
Before the end of the print, a turboprint monitor window pops up, but it is blank and I can only close it
If I try to open tuboprint monitor, I have a blank window, with only a close button(not working)
so I can not see the task achievement nor see the ink level.
I purchased a new license to upgrade my turboprint to 2.16.2, but the problem remains unchanged.
Thanks for help
Hello,
is there also a delay when you open TurboPrint Control or the CUPS web frontend (web browser, address "http://localhost:631")?
is there also a delay when you open TurboPrint Control or the CUPS web frontend (web browser, address "http://localhost:631")?
Looks like your CUPS spooler is having a problem. If CUPS does not respond to the address "http://localhost:631" it is not running.
Please check if CUPS is installed and try reinstalling it.
Please check if CUPS is installed and try reinstalling it.
I have packages cups, cups-bsd, cups-client, cups-comon, cups- driver gutenprint, cupsys, cupsys-client installed.
When I launch "bootup manager", I see cups is running
Otherway, would I print anything?
And when I type in the terminal the command "sudo service cups stop" and "sudo service cups start", the answer is always "OK"
One other thing : when turboprint monitor was working, I had a window asking me to confirm the task. Actually, this window do not display anymore. Do you think the software is expecting an answer from me, and that explain the delay before printing? And if so, is it possible to disable this confirm window?
When I launch "bootup manager", I see cups is running
Otherway, would I print anything?
And when I type in the terminal the command "sudo service cups stop" and "sudo service cups start", the answer is always "OK"
One other thing : when turboprint monitor was working, I had a window asking me to confirm the task. Actually, this window do not display anymore. Do you think the software is expecting an answer from me, and that explain the delay before printing? And if so, is it possible to disable this confirm window?
Hello,
okay, so I misinterpreted your statement "it gives no result" when startung cups daemon.
A possibility would be that there is a problem with the loopback interface needed for locally connecting via TCP. What does "ping localhost" and "ping 127.0.0.1" show in a console window?
Just press Ctrl+C after some seconds and check if any packages are lost.
TurboPrint uses this TCP addresses for connecting to CUPS, as you do when connecting to CUPS Web fronted in a browser.
Please check what the file /etc/hosts contains.
There must be an entry with "127.0.0.1 localhost".
okay, so I misinterpreted your statement "it gives no result" when startung cups daemon.
A possibility would be that there is a problem with the loopback interface needed for locally connecting via TCP. What does "ping localhost" and "ping 127.0.0.1" show in a console window?
Just press Ctrl+C after some seconds and check if any packages are lost.
TurboPrint uses this TCP addresses for connecting to CUPS, as you do when connecting to CUPS Web fronted in a browser.
Please check what the file /etc/hosts contains.
There must be an entry with "127.0.0.1 localhost".
So,
When I send a ping to 127.0.0.1, after some time, I have this result :
packages sent : 5
packages received 0
packages successfully received : 0%
If I send a ping to "localhost", nothing happen
In my /etc/Hosts file, I have an entry "127.0.0.1 localhost"
thank you for the time you spend to help me
When I send a ping to 127.0.0.1, after some time, I have this result :
packages sent : 5
packages received 0
packages successfully received : 0%
If I send a ping to "localhost", nothing happen
In my /etc/Hosts file, I have an entry "127.0.0.1 localhost"
thank you for the time you spend to help me
Looks like your loopback interface is broken.
Please try the following commands in a shell window:
"sudo /sbin/ifconfig"
(this lists all available interfaces, probably "eth0" for the ethernet card and "lo" for the loopback interface
Is "lo" listed? What data is shown for "lo"?
then try this shell command:
"sudo /sbin/ifup lo"
This command tries to bring up the loopback interface.
If you do not get an error message after the "ifup" command, please check if the "ping 127.0.0.1" works now.
Please try the following commands in a shell window:
"sudo /sbin/ifconfig"
(this lists all available interfaces, probably "eth0" for the ethernet card and "lo" for the loopback interface
Is "lo" listed? What data is shown for "lo"?
then try this shell command:
"sudo /sbin/ifup lo"
This command tries to bring up the loopback interface.
If you do not get an error message after the "ifup" command, please check if the "ping 127.0.0.1" works now.
I tryed this, and the answer is :
eric@alpha-centauri:~$ sudo /sbin/ifconfig
[sudo] password for eric:
usb0 Link encap:Ethernet HWaddr ce:5b:06:9c:69:e7
inet adr:192.168.1.10 Bcast:192.168.1.255 Masque:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
Packets reçus:485 erreurs:2 :0 overruns:0 frame:2
TX packets:523 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:1000
Octets reçus:302985 (302.9 KB) Octets transmis:113232 (113.2 KB)
eric@alpha-centauri:~$ sudo /sbin/ifup lo
/sbin/ifup: couldn't read interfaces file "/etc/network/interfaces"
eric@alpha-centauri:~$
I have to precise I do not use anymore ethernet conexion fot internet (not working anymore since last ubuntu upgrade) but USB connexion to livebox
eric@alpha-centauri:~$ sudo /sbin/ifconfig
[sudo] password for eric:
usb0 Link encap:Ethernet HWaddr ce:5b:06:9c:69:e7
inet adr:192.168.1.10 Bcast:192.168.1.255 Masque:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
Packets reçus:485 erreurs:2 :0 overruns:0 frame:2
TX packets:523 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:1000
Octets reçus:302985 (302.9 KB) Octets transmis:113232 (113.2 KB)
eric@alpha-centauri:~$ sudo /sbin/ifup lo
/sbin/ifup: couldn't read interfaces file "/etc/network/interfaces"
eric@alpha-centauri:~$
I have to precise I do not use anymore ethernet conexion fot internet (not working anymore since last ubuntu upgrade) but USB connexion to livebox
There is definitely something wrong with your Ubuntu 9.10 installation.
To be able to print (with TurboPrint or with any other printer driver) it is essential that the "loopback" interface is working properly, as printing is done via "loopback" (a virtual network service, see also http://en.wikipedia.org/wiki/Loopback).
I recommend to repair your Linux installation (or to make a fresh Linux installation).
To be able to print (with TurboPrint or with any other printer driver) it is essential that the "loopback" interface is working properly, as printing is done via "loopback" (a virtual network service, see also http://en.wikipedia.org/wiki/Loopback).
I recommend to repair your Linux installation (or to make a fresh Linux installation).