Unable to register keyfile

Questions on installation
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allygill
Posts: 2
Joined: Wed Feb 08, 2012 4:23 pm

Unable to register keyfile

Post by allygill »

I recently had to rebuild my iMac and I can no longer register the key file. Every time I try I get the error :

Keyfile could not be registered.
ERROR: -9
Cannot write registration - please log in as 'root'

I have tried to find out how to log in as root but the Apple guidance for 10.7 doesn't match with the dialogs on my system. Please can you advise?

It's possible that I have changed the account name during the rebuild.

Thanks
Ally.
zedonet
Site Admin
Posts: 2175
Joined: Fri Oct 06, 2006 8:02 am

Re: Unable to register keyfile

Post by zedonet »

Hello,

this error can occur if the installation of PrintFab is incomplete. Please download & install the current PrintFab version from http://www.printfab.net -> link "Download", then try to register again and let me know if the problem persists.
allygill
Posts: 2
Joined: Wed Feb 08, 2012 4:23 pm

Re: Unable to register keyfile

Post by allygill »

Thanks - reinstalled PrintFab and everything works perfectly.

Thanks for your speedy response!

Ally
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