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Unable to register keyfile

Posted: Wed Feb 08, 2012 4:34 pm
by allygill
I recently had to rebuild my iMac and I can no longer register the key file. Every time I try I get the error :

Keyfile could not be registered.
ERROR: -9
Cannot write registration - please log in as 'root'

I have tried to find out how to log in as root but the Apple guidance for 10.7 doesn't match with the dialogs on my system. Please can you advise?

It's possible that I have changed the account name during the rebuild.

Thanks
Ally.

Re: Unable to register keyfile

Posted: Wed Feb 08, 2012 5:35 pm
by zedonet
Hello,

this error can occur if the installation of PrintFab is incomplete. Please download & install the current PrintFab version from http://www.printfab.net -> link "Download", then try to register again and let me know if the problem persists.

Re: Unable to register keyfile

Posted: Wed Feb 08, 2012 8:45 pm
by allygill
Thanks - reinstalled PrintFab and everything works perfectly.

Thanks for your speedy response!

Ally