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Re: Can't Print From Indesign 2

Posted: Wed Feb 22, 2012 9:28 am
by zedonet
Hello,

the printer "stpr2880" is the printer with the PrintFab driver, because if the correct PPD is shown.

Idesign 2 seems to show the shorter internal name instead of the long name "Epson StylusPhotoR2880 PrintFab", however this should not affect printing.

Can you also post screenshots of your settings in "Output" and "Color Management"?

Do you get a black&white print or are images printed in color and only text is printed black&white?

Re: Can't Print From Indesign 2

Posted: Thu Feb 23, 2012 5:55 pm
by zedonet
At the first glance, everything looks fine.

The following information might be helpful for us:

- your OS X version
- the PrintFab log file - I'll send you information by email

Re: Can't Print From Indesign 2

Posted: Mon Feb 27, 2012 8:50 am
by zedonet
Thank you for this information!

According to our tests with Indesign, the settings "Document" and "Proof" had equal results, provided that the proof color space is the same as the document color space. It seems that this is not true for all documents or not for all versions of Indesign.

We will investigate this and update our documentation.

I have two questions:

- in which way are colors wrong if you choose "Document" instead of "Proof"?
- does your document contain only CMYK objects or is it mixed (e.g. some pictures or text elements in RGB color space)?