Another set of iP2000 problems with Ubuntu 6.10

[BrianV]

I installed TurboPrint 1.95-2 on a Pentium III PC running Ubuntu Edgy Eft.

All seems well with the installation. The printer is recognized. I can print with it, but only in colour.

Problem symptoms:

1. No black or gray scale printing.

2. No Help files or manual installed

3. TurboPrint Printer Configuration > Toolbox > Check Ink Quantity reports the printer busy, or missing, and fails

4. TurboPrint Printer Configuration > Printer > Cartridge has only 'Colour' option

There may be other anomolies, but this is sufficient to indicate something is wrong. Any suggestions on how to proceed?

I had the printer working previously (printing black and colour) using the Ubuntu BCJ250ex driver, which prints with about a 60% scale factor - everything there but reduced in size.

[BrianV]

The help/manual problem was that I failed to select the Firefox browser to view the file. I have carefully re-installed and re-setup turboprint, but the other problems remain. There is some discussion about getting 'ink quantity check' to work in the setup portion of the manual, so I will probably be able to figure that one out in time.

My big problem is still that the black ink cartridge is not seen by the system and I cannot get any printing other than with the colour cartridge.

[zedonet]

The "Cartridge" settings is only for printers where different cartridges can be installed in the printer (e.g. older DeskJet printers where either a black or a 3-color cartridge can be inserted but not both).

To print with the black cartridge on your iP2000 printer, choose "Color Mode"="Black & White" or "Color Mode"="Grayscale".

About ink status - two things are important:

- the device name in TurboPrint Setup must be something like "usb://canon/ip2000"
- TurboPrint Config must be started as "root" user, e.g. from command line using "sudo xtpconfig"

[BrianV]

Thank you, Zedonet, for the reply. I will try the config advice. For the black printing, the issue is a mixed document, with black text and coloured picture, for example, prints only the coloured portion. For example, on the test page I see no text printed except the coloured web link to www.turboprint.de and in the TurboPrint logo, the words 'for Linux' only show up in white against the orange oblong background.

[BrianV]

The printer is listed as usb://Canon/iP2000. I did log in to xtpconfig using sudo xtpconfig. Th error message remains the same: Printer not found.

[zedonet]

About black text: if you print a nozzle test page from TurboPrint Config - is there also a black "staircase" visible (on the top of the page) or only the cyan + magenta + yellow bands?

[BrianV]

The nozzle check test page starts with a black grid (sloping horizontals) labled K at left side.

[BrianV]

Zedonet,

I am embarrassed to report the black printing problem has been resolved by replacing the black cartridge tank - even though I was able to print with the other driver (at reduced size) there must have been insufficient ink to work with turboprint. Anyway, the test page works fine now!

[zedonet]

Great to hear that the problem is solved! It is strange that Canon's windows driver still printed black (it seems to use a CMY mix for black in some cases).