HP Photosmart D7360 won't load from photo tray
Posted: Thu Nov 01, 2007 3:46 pm
Please can you help with this?
I've just installed an HP Photosmart D7360 in my system, which runs Slackware 10.2 and was also running Turboprint 1.92 until today. This system had performed flawlessly with an older HP Deskjet 930.
The new Photosmart works but it ALWAYS loads paper from the A4 tray, no matter what paper size I select. I cannot ever get it to load from the photo tray, although it prints perfectly on small-size photo paper if I load that into the A4 tray.
Today I tried upgrading to Turboprint 1.96-3, thinking that a later version might solve the problem, but it has not made any difference.
Please could you suggest a solution to this problem. I cannot see anything that would allow me to specify that the photo tray is to be used. Am I missing something obvious?
Many thanks,
Gerald
(Registered user - serial nr 10005010214494)
I've just installed an HP Photosmart D7360 in my system, which runs Slackware 10.2 and was also running Turboprint 1.92 until today. This system had performed flawlessly with an older HP Deskjet 930.
The new Photosmart works but it ALWAYS loads paper from the A4 tray, no matter what paper size I select. I cannot ever get it to load from the photo tray, although it prints perfectly on small-size photo paper if I load that into the A4 tray.
Today I tried upgrading to Turboprint 1.96-3, thinking that a later version might solve the problem, but it has not made any difference.
Please could you suggest a solution to this problem. I cannot see anything that would allow me to specify that the photo tray is to be used. Am I missing something obvious?
Many thanks,
Gerald
(Registered user - serial nr 10005010214494)