- make sure that both color and black cartridge are installed in the printer
- in TurboPrint choose "Cartridge"="Black & Color" (TurboPrint 2: "Mode"="Black & Color") and "Color Mode"="Grayscale" (TurboPrint 2: located on index card "Color")
Tks for ur answer.
Know ive got an error "cant open device". First I install the new version 2.02.1 y found on ur site. The printer Monitor trail de printer ok. Can found if ist on line or not, etc. But it seems i cant open the device.