I am using Ubuntu 9.04 Jaunty Jackalope with Turbo print 2.10-1 driver for Canon ip4500 but am unable to print a test page.
I am getting the following error on Turboprint Print Monitor:
"Unable to open device "hal:///org/freedesktop/Hal/devices/usb_device_4a9_10c4_801AE6_if0_printer_noserial": Permission denied"
The printer status applet suggests that the printer may not be connected, but I know it works fine using Windows XP dual booted on the same machine.
I also know my Turboprint demo licence has expired, and I wish to purchase a licence, but want to make sure it works with my machine first! Could this be the problem?
'Printer may not be connected' with Ubuntu Jaunty
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- Posts: 5
- Joined: Sun Feb 15, 2009 2:01 pm
Hello,
the expired trial period is not the problem - after 30 days you can continue to print, but a "TurboPrint" logo is added on the printed pages.
Please open TurboPrint Control Center (the printer must be connected and powered on) and press "Edit". In the list "Choose port" there should be an entry "Canon iP4500 TP-USB" - choose this entry and press "OK".
In the main window, the column "URI" should now be something like "tpu://Canon/iP4500".
Then try to print again and also check the status in TurboPrint Monitor.
the expired trial period is not the problem - after 30 days you can continue to print, but a "TurboPrint" logo is added on the printed pages.
Please open TurboPrint Control Center (the printer must be connected and powered on) and press "Edit". In the list "Choose port" there should be an entry "Canon iP4500 TP-USB" - choose this entry and press "OK".
In the main window, the column "URI" should now be something like "tpu://Canon/iP4500".
Then try to print again and also check the status in TurboPrint Monitor.
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- Posts: 5
- Joined: Sun Feb 15, 2009 2:01 pm
Hi Zedonet
The printer was connected and powered up before booting.
Having selected 'Edit', under 'Choose port' I have the entry: 'Canon IP4500 series'. But there is no option to select Canon IP4500 TP-USB. The only options are 'Parallel Port 1', 'Parallel port 2' or 'Other'
In the main window the URI is:
hal:///org/freedesktop/Hal/devices/usb_device_4a9_10c4_801AE6_if0_printer_noserial
I tried going through the dialogue to add it as new printer, but still did not get other options under 'Choose port'.
The printer was connected and powered up before booting.
Having selected 'Edit', under 'Choose port' I have the entry: 'Canon IP4500 series'. But there is no option to select Canon IP4500 TP-USB. The only options are 'Parallel Port 1', 'Parallel port 2' or 'Other'
In the main window the URI is:
hal:///org/freedesktop/Hal/devices/usb_device_4a9_10c4_801AE6_if0_printer_noserial
I tried going through the dialogue to add it as new printer, but still did not get other options under 'Choose port'.
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- Posts: 5
- Joined: Sun Feb 15, 2009 2:01 pm
Have you checked the cable? I am asking because I've been having similar problem with my Canon iP5000 under Jaunty for months and I tried everything in software configuration but was unable to make it work. That's it, until I replaced the cable. This was an expensive "golden" model cable so I never suspected it. It turned out wire soldering on one end break loose. Sometimes simple things are most difficult to find.boundarynoob wrote:Hi Zedonet
I'm afraid my problem is still not resolved.
Can you suggest a solution on the basis of my last message or do you need more information?
--bamyasi
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- Posts: 5
- Joined: Sun Feb 15, 2009 2:01 pm
No it wasn't a hardware problem as I could print from Windows installed on the same machine.bamyasi wrote:
Have you checked the cable? I am asking because I've been having similar problem with my Canon iP5000 under Jaunty for months and I tried everything in software configuration but was unable to make it work. That's it, until I replaced the cable. This was an expensive "golden" model cable so I never suspected it. It turned out wire soldering on one end break loose. Sometimes simple things are most difficult to find.
--bamyasi
In the end I gave up on Turboprint, hence my slow response to your post.
Thank you for your suggestion though!
Boundarynoob