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Resizing photo in TurboPrint (Gutenprint) causes distortion

Posted: Mon Jul 20, 2009 5:41 pm
by jsabatke
SuSE 11.1
Gimp 2.6.6
TurboPrint 2.10-1

TurboPrint works fine when I use the automatic photo setup. Unfortunately, it sometimes crops a photo in ways that are unacceptable and when I try to move the photo in the preview box, or try to rescale it, the photo is printed grossly distorted.

I've tried everything I can think of and nothing seems to help.

Is there an answer to this problem?

TIA

Jim

Posted: Tue Jul 21, 2009 7:33 am
by zedonet
Hello,

thank you for your feedback!

Two questions:

- is the preview in the GIMP-TurboPrint print dialog still okay after your mode / rescale?

- what about the preview in TurboPrint Monitor (check "Preview jobs") - is it already distorted?

For closer investigation, you could send the following:

- a screen shot of the GIMP-TurboPrint print dialog
- a screen shot of the TurboPrint Monitor print preview
- the log file /var/log/turboprint/print.log

Please email to mail at zedonet dot com (replace at and dot by @ and . )

Resizing photo in TurboPrint (Gutenprint) causes distortion

Posted: Tue Jul 21, 2009 5:13 pm
by jsabatke
The distortion is not visible in either the print preview or in the TurboPrint Monitor.

I will send screen dumps and logs, as requested, in an email to your specified account.

TIA,

Jim

Posted: Wed Jul 22, 2009 6:57 am
by zedonet
Hello,

thank you for the screen shots & log file.
Unfortunately, I can't find a problem yet.

How does the final print look like?
Can you email digicam photos or scans of "cropped" and "distorted" prints?

If you do, please mark which print belongs to the screen shots you sent.