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Missing icons on buttons

Posted: Thu Feb 25, 2010 8:28 pm
by mishy
Hi!

First of all thank You for you product!
I am using it for for awhile now with a 3user licese.

I did not used your Control Center for a while only the CUPS interface to set my printers and I may used the PPDs (it is a service laptop with lots of other type of printer from hplip, samsung, gutenprint, cups driver). Recently I realized there are no icons (pictograms) on the buttons.

I did a upgrade, uninstall, and finally install with the present newest turboprint-2.13-2.i586.tgz, but no success.

what I also checked:
root@hostname:/usr/share/turboprint# ls -l
drwxr-xr-x 2 root root 4096 febr 25 20.39 colors
drwxr-xr-x 4 root root 4096 febr 25 20.39 doc
drwxr-xr-x 2 root root 4096 febr 25 20.39 dump
drwxr-xr-x 2 root root 4096 febr 25 20.39 img
drwxr-xr-x 7 root root 4096 febr 25 20.39 lib
drwxr-xr-x 2 root root 4096 febr 25 20.39 locale
drwxr-xr-x 2 root root 20480 febr 25 20.40 ppd
drwxr-xr-x 2 root root 20480 febr 25 20.39 printers
drwxr-xr-x 2 root root 4096 febr 25 20.39 profiles

The files are identical by content to the files in the tar.

There is a SnapShot of the ControlCenter:
http://www.rovidzar.hu/mishy/turboprint ... rint-2.png

Any suggestions would be appreciated!

Thanks for the help in Advance,
Mishy

PS: I thought I saved my turboprint printers from the deat of uninstall by saving the /etc/turboprint folder but my printer did not came alive after the turboprint.cfg restore from the backup.
Do you have any suggestion on it?

Posted: Mon Mar 01, 2010 4:55 pm
by zedonet
Hello,

thank you for your feedback! The icons are TIFF images contained in /usr/share/turboprint/img. Maybe the library "libtiff" is not present or not present in the version required by TurboPrint.

Use the terminal command

ldd /usr/bin/turboprint

to check if all libraries are present.

Which Linux distribution & version do you use?
Do you get an error message when you enter the command

turboprint

from a terminal window?

Icons fixed but old printers disappeared

Posted: Mon Mar 01, 2010 7:33 pm
by mishy
Thank You for the reply!

That was my fault. I made a new build of the libtiff 4 beta3 and glib 2.23.1 at the end of the last year.
I made an other build and all is OK now.
libtiff 3.9.2
glib 2.22.4
gtk 2.18.7

The /usr/lib/gtk-2.0/2.10.0/loaders/libpixbufloader-tiff.so was linked against the libtiff.so.5 which was broken.

The one open question is:
How can I recover my old printers from the time before of the Turboprint Uninstall?

Info:
I saved the folders what the uninstall deleted, just before I said "Continue" to delete.

Thank You for the light on the resolution's path!
Best Regards!
Mishy

PS: The ldd pointed out no errors, neither a linking to any-tiff*
So the ldd /usr/bin/turboprint |grep tiff #had NO result.

Posted: Tue Mar 02, 2010 8:37 am
by zedonet
To restore a saved configuration, you need the file

/etc/turboprint/turboprint.cfg

and optinonally the directory

/usr/share/turboprint/profiles

if you created custom page sizes or added custom color profiles.

Install TurboPrint again, then restore

/etc/turboprint/turboprint.cfg
/usr/share/turboprint/profiles

and enter from a terminal

sudo tpsetup --restore

Issue Fixed!

Posted: Tue Mar 02, 2010 9:02 am
by mishy
The last line was the key with the command line --restore!
All OK now.

Thank you for your Help!
Mishy