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Mac - Epson XP 15000 - white space at bottom of borderless prints

Posted: Wed Sep 30, 2020 12:32 am
by Steve K
This started a few months ago and I'm tearing my hair out.

Can you please, once and for all, tell us how to, for example, set up a US letter size document and have it print borderless? Worked fine before for years with my Epson XP 960. Now, nope.

I used to set up a borderless letter documents with a .125" bleed and it printed to the edge when selecting the borderless letter option. Now there is at least .125" of white space at the bottom of every print.

Same with 13x19 and 11x17 borderless. I am bleeding money trying to get this to work properly and my clients are about to burn me at the stake.

Thanks,

Steve

Re: Mac - Epson XP 15000 - white space at bottom of borderless prints

Posted: Wed Sep 30, 2020 11:16 am
by zedonet
Hello,

this sounds like a known problem in the XP15000 driver of the current release version of PrintFab. Sorry about this!

Please try the current beta version

https://www.zedonet.com/download/beta/PrintFab_Win_1.16beta3.zip

this should fix the problem. Please let me know if this also solves the problem on your computer.

Re: Mac - Epson XP 15000 - white space at bottom of borderless prints

Posted: Wed Sep 30, 2020 3:47 pm
by Steve K
Thanks for the quick reply but unfortunately I just realized I posted in the wrong section: Windows.

I use a Mac and the version I'm running is 2.944a. So sorry for the confusion. Want me to repost this to the Mac section?