Printer does not print

Questions on installation
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Morphoto
Posts: 1
Joined: Thu Oct 13, 2022 2:53 am

Printer does not print

Post by Morphoto »

After upgrading to OS Monterey on my Mac and installing the new version of Pro XL to run an Epson Stylus Pro 9880 the Utility functions and Print Dialogue all seem to work properly in the software. When I send to print the led on the printer flashes data but the printer does not print. I can print easily from the Epson driver. I have uninstalled and reinstalled Pro XL and rebooted the computer and Photoshop that I print from.

Any thoughts would be helpful. I am dead in the water at the moment.
zedonet
Site Admin
Posts: 2156
Joined: Fri Oct 06, 2006 8:02 am

Re: Printer does not print

Post by zedonet »

I have just answered by email:
The wrong printer driver has been selected ("Epson Stylus Pro" which is a very old printer).

Please open the "PrintFab Toolbox", delete the printer entry and add it again, this time select the printer driver "Epson Stylus Pro 9800".
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