Illustrator 27.0 not working with PrintFab

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AllSports
Posts: 2
Joined: Wed Nov 02, 2022 4:19 pm

Illustrator 27.0 not working with PrintFab

Post by AllSports »

I have the XL version of PrintFab for printing films on a Canon iX6820. In Illustrator 26.5.1 everything prints fine. In Illustrator 27. with the same settings image is cropped and at the bottom of the page. Is anyone else having issues with AI 27.0?
zedonet
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Joined: Fri Oct 06, 2006 8:02 am

Re: Illustrator 27.0 not working with PrintFab

Post by zedonet »

Hello, have you checked if it is the custom page size problem that is discussed in this thread

https://www.turboprint.info/support/viewtopic.php?p=16619
this may be an appication specific problem. If you are printing from Adobe Illustrator:

The page size setting "Custom" in the Illustrator print dialog does not work.
The media size setting in Illustrator should always be "Defined by driver" and you can select the page size you want with the button "Page Setup...".

If you need a custom page size, then

* In the Illustrator print dialog, select
"Media Size"="Defined by Driver".

* Open the "Page Setup..." dialog and select
"Format for"=<your printer model

...
(the thread also contains screenshots to illustrate the settings)
AllSports
Posts: 2
Joined: Wed Nov 02, 2022 4:19 pm

Re: Illustrator 27.0 not working with PrintFab

Post by AllSports »

Thank you for the reply. I was using a custom page size, and media size was set to "Defined by Driver". In my case a complete restart of the computer resolved the issue. It was a fresh install of AI 27, and I should have tried the restart before posting.
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