Colour selection not working in print dialogue

[tony]

Hi,

TP is not responding to changing from B/W printing to colour printing as selected. My default is B/W. If I select colour in the print dialogue it still prints in B/W.

As an experiment, I changed the default setting to colour, but it still prints B/W.

Restarting the daemon didn't change things.

It used to work before. Any suggestions?

[zedonet]

Hello,

from which application did you print, e.g. LibreOffice / Firefox?
Can you please send the log file /var/log/turboprint/print.log after making a print with the dialog setting "Colour" that is printed B/W?
Please send to mail (at) zedonet (dot) de and refer to the support forum.

[tony]

Mail with file sent.

[zedonet]

Thank you. Please open a terminal window and enter

lpoptions -p OfficeJetProK8600-TurboPrint

and send the output.

Then please enter

lpoptions -p OfficeJetProK8600-TurboPrint -r print-color-mode
lpoptions -p OfficeJetProK8600-TurboPrint -r ColorModel

and retry if color printing works.