won't print Ubuntu 10.10 / Canon PIXMA Pro9500II
Posted: Mon Jan 24, 2011 2:58 am
Symptom: Cannot print anything, test page, or regular prints
Exceptions: Nozzle Check, Align Print Head print work as expected.
Operating system: Ubuntu 10.10 (Installed/updated today)
Printer: Canon PIXMA Pro9500II (new - prints great using windows)
No errors are produced when I attempt to print. The job shows up in the queue. The status light flashes briefly. Then it disappears and the printer monitor says "Job finished - 0 Pages"
When I check the logs I see nothing (no log entries):
root@prometheus:~# find /var/log/cups/ /var/log/turboprint/ -ls
265039 4 drwxr-xr-x 2 root root 4096 Jan 23 01:47 /var/log/cups/
260670 12 -rw-r----- 1 root adm 8637 Jan 23 18:51 /var/log/cups/access_log
264282 4 drwxrwxr-x 2 lp lp 4096 Jan 23 18:08 /var/log/turboprint/
264283 0 -rw-r--r-- 1 mhenry mhenry 0 Nov 29 08:05 /var/log/turboprint/turboprint.log
260666 4 -rw-r--r-- 1 root root 183 Jan 23 18:30 /var/log/turboprint/config.log
264708 12 -rw-r--r-- 1 root root 9069 Jan 23 17:58 /var/log/turboprint/install.log
264285 0 -rw-rw-r-- 1 lp lp 0 Nov 29 08:05 /var/log/turboprint/print.log
I purchased and paid for Turbo Print - not a trial user because your product worked great for me in the past.
What should I do?
Exceptions: Nozzle Check, Align Print Head print work as expected.
Operating system: Ubuntu 10.10 (Installed/updated today)
Printer: Canon PIXMA Pro9500II (new - prints great using windows)
No errors are produced when I attempt to print. The job shows up in the queue. The status light flashes briefly. Then it disappears and the printer monitor says "Job finished - 0 Pages"
When I check the logs I see nothing (no log entries):
root@prometheus:~# find /var/log/cups/ /var/log/turboprint/ -ls
265039 4 drwxr-xr-x 2 root root 4096 Jan 23 01:47 /var/log/cups/
260670 12 -rw-r----- 1 root adm 8637 Jan 23 18:51 /var/log/cups/access_log
264282 4 drwxrwxr-x 2 lp lp 4096 Jan 23 18:08 /var/log/turboprint/
264283 0 -rw-r--r-- 1 mhenry mhenry 0 Nov 29 08:05 /var/log/turboprint/turboprint.log
260666 4 -rw-r--r-- 1 root root 183 Jan 23 18:30 /var/log/turboprint/config.log
264708 12 -rw-r--r-- 1 root root 9069 Jan 23 17:58 /var/log/turboprint/install.log
264285 0 -rw-rw-r-- 1 lp lp 0 Nov 29 08:05 /var/log/turboprint/print.log
I purchased and paid for Turbo Print - not a trial user because your product worked great for me in the past.
What should I do?