Connection lost after some time

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wtbreen
Posts: 3
Joined: Wed Mar 17, 2010 9:40 pm

Connection lost after some time

Post by wtbreen » Wed Mar 17, 2010 9:48 pm

Within a few days my connection with my Pixma MP620 is lost.
I have to delete the printer and select it again to be able to print again.
Sometimes it takes a week, another time it takes just one day.

After the re-instalation everything works fine, but it's not very convenient.

I'm printing in a network.

Thanks for your help.

grtz,
wtbreen

zedonet
Site Admin
Posts: 1769
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Thu Mar 18, 2010 8:37 am

Hello,

is your MP620 printer connected via network?
Can you please check wether a different "URI" is visible in TurboPrint Control Center after deleting and reinstalling the printer?

If the "URI" is the same, reinstalling should not change anything except starting the print queue if it was stopped - you can do the same in TurboPrint Monitor.

Please also send the following information:

- your Linux distribution and version
- the "URI" as displayed in TurboPrint Control Center, column "URI"

wtbreen
Posts: 3
Joined: Wed Mar 17, 2010 9:40 pm

Post by wtbreen » Sun Mar 21, 2010 1:14 pm

Thanks for your reply.
My answers are in the quote.

To be complete with the story: I allways put my PC in pause mode when I stop. Only now and then I shut it down totally. I can't tell you if the connection is lost after a total reboot. Didn't try that, but I will when the connection is gone the next time.
Still I think it shouldn't lose the connection in pause mode either.

grtz,
wtbreen
zedonet wrote:Hello,

is your MP620 printer connected via network? Yes, it is connected by a LAN-cable at my router
Can you please check wether a different "URI" is visible in TurboPrint Control Center after deleting and reinstalling the printer? The URI does not change with a new installation

If the "URI" is the same, reinstalling should not change anything except starting the print queue if it was stopped - you can do the same in TurboPrint Monitor.

Please also send the following information:

- your Linux distribution and version Ubuntu 9.10
- the "URI" as displayed in TurboPrint Control Center, column "URI" bjnp://192.168.2.3:8611

wtbreen
Posts: 3
Joined: Wed Mar 17, 2010 9:40 pm

Post by wtbreen » Thu Apr 29, 2010 9:07 am

OK, it's bin a while, but is there a possibility to get an answer for my problem?
After rebooting the connection is most of the time gone as well.

Thanks,
wtbreen

zedonet
Site Admin
Posts: 1769
Joined: Fri Oct 06, 2006 8:02 am

Post by zedonet » Tue May 04, 2010 3:00 pm

A new TurboPrint release 2.15-1 has just been released with a new bjnp backend version - can you please install this version and le me know if it improves stability?

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